protected void btnCreateTicket_Click(object sender, EventArgs e)
{
ticket new_ticket = new ticket();
string ticket_message = null;
try
{
new_ticket.created_by = new Guid(Session["userid"].ToString().Trim());
new_ticket.created_date = DateTime.Now;
new_ticket.title = txtTicketTitle.Text;
new_ticket.description = txtTicketDescr.Text;
new_ticket.priority = Convert.ToInt32(ddlTicketPriority.SelectedValue);
new_ticket.status = TicketsDB.GetStatus("Open").id;
TicketsDB.AddEditTicket(new_ticket);
ticket_message = TicketsDB.GenerateTicketNumber(new_ticket);
}
catch (Exception ex)
{
log_type type = LogsDB.GetLogType("error");
LogsDB.AddLog("Error creating new ticket", type.id, ex);
ticket_message = "Unexpected error creating ticket. Refresh page and try again or contact IT";
}
ltlMessage.Text = String.Format("<span class='success-message'>{0}</span>", ticket_message);
}
public static log_type GetLogType(string this_log_type)
{
log_type type = (from log_types in bug_tracker.log_types
where log_types.log_type1.ToLower() == this_log_type.ToLower()
select log_types).FirstOrDefault();
return(type);
}
protected virtual void log(query_params q, log_type type = log_type.Info, string message = null)
{
EventHandler <query_params> handler = LogEvent;
if (handler != null)
{
q.message = message;
q.log_type = type;
q.function = GetCurrentMethod();
handler(this, q); //dont lockup because of logging. Toss an event and run.
}
}
public static void write(string source, log_type type, string data)
{
Console.WriteLine(data);
}
