private void submitButton_Click(object sender, EventArgs e)
{
if (!answerTextBox.Text.Equals(""))
{
RequestSolveTicket request = new RequestSolveTicket();
request.id = this.ticketId;
request.answer = answerTextBox.Text;
ResponseSolveTicket response = (ResponseSolveTicket)WebRequestPost.makeRequest <ResponseSolveTicket>("/troubletickets/solve", request);
if (response.error.Equals("1"))
{
MessageBox.Show(
response.message,
"Error",
MessageBoxButtons.OK,
MessageBoxIcon.Error);
}
else if (!response.error.Equals("0"))
{
MessageBox.Show(
"What??",
"Seriously, what?",
MessageBoxButtons.OK,
MessageBoxIcon.Question);
}
this.Hide();
}
}
private void submitButton_Click(object sender, EventArgs e)
{
RequestCreateSecondaryTicket request = new RequestCreateSecondaryTicket();
request.email = this.solverEmail;
request.description = this.descriptionTextBox.Text;
request.name = this.solverName;
request.title = titleTextBox.Text;
request.troubleTicketId = this.primaryTicketid;
ResponseCreateSecondaryTicket response = (ResponseCreateSecondaryTicket)WebRequestPost.makeRequest <ResponseCreateSecondaryTicket>("/secondaryquestions/add", request);
if (response.error.Equals("1"))
{
MessageBox.Show(
response.message,
"Error",
MessageBoxButtons.OK,
MessageBoxIcon.Error);
}
else if (!response.error.Equals("0"))
{
MessageBox.Show(
"What??",
"Seriously, what?",
MessageBoxButtons.OK,
MessageBoxIcon.Question);
}
this.Hide();
}
public void ExecuteBehavior(int appid, int type, string typecontent, string content = null)
{
//记录用户行为
WebRequestPost wr = new WebRequestPost();
string url = Request.RawUrl.ToUpper();//带参数
//将id作为内容插入到数据库中
string functionid = Request.FilePath.ToUpper();//不带参数（不带？后面的参数，但如果是/123则带）
if (url.Contains("?"))
{
}
else
{
if (isNumberic1(content))
{
functionid = functionid.Substring(0, functionid.Length - functionid.Split('/')[functionid.Split('/').Length - 1].Length - 1);
}
}
if (!string.IsNullOrEmpty(typecontent))
{
wr.CallUserBehavior(functionid, ViewBag.WeChatUserID, appid.ToString(), typecontent, url, type);
}
else
{
wr.CallUserBehavior(functionid, ViewBag.WeChatUserID, appid.ToString(), content, url, type);
}
}
private void refreshButton_Click(object sender, EventArgs e)
{
RequestUser request = new RequestUser();
request.id = this.id;
//Making the register request
ResponseUser response = (ResponseUser)WebRequestPost.makeRequest <ResponseUser>("/users/get", request);
if (response.error.Equals("1"))
{
MessageBox.Show(
response.message,
"Error",
MessageBoxButtons.OK,
MessageBoxIcon.Error);
}
else if (!response.error.Equals("0"))
{
MessageBox.Show(
"What??",
"Seriously, what?",
MessageBoxButtons.OK,
MessageBoxIcon.Question);
}
ticketsList.Items.Clear();
foreach (TroubleTicket ticket in response.userTickets)
{
this.addTickets(ticket.id, ticket.title, ticket.state);
}
}
private void refreshButton_Click(object sender, EventArgs e)
{
RequestSecondaryQuestions request3 = new RequestSecondaryQuestions();
request3.id = this.ticketId;
ResponseSecondaryQuestions response3 = (ResponseSecondaryQuestions)WebRequestPost.makeRequest <ResponseSecondaryQuestions>("/troubletickets/getsecondaryquestions", request3);
if (response3.error.Equals("1"))
{
MessageBox.Show(
response3.message,
"Error",
MessageBoxButtons.OK,
MessageBoxIcon.Error);
}
else if (!response3.error.Equals("0"))
{
MessageBox.Show(
"What??",
"Seriously, what?",
MessageBoxButtons.OK,
MessageBoxIcon.Question);
}
bool ctrl = false;
this.subTicketsList.Items.Clear();
foreach (TroubleTicket ticket in response3.secondaryQuestions)
{
addSubTicket(ticket.id, ticket.title, ticket.state);
if (ticket.state.Equals("waiting"))
{
ctrl = true;
}
}
if (ctrl)
{
makeSubmitButtonUclickable();
makeAnswerTextBoxUnavailable();
}
else
{
activateAnswerTextBox();
activateSubmitButton();
}
}
private void refreshButton_Click(object sender, EventArgs e)
{
RequestUser request = new RequestUser();
request.id = this.solverid;
//Requests trouble tickets
ResponseUser response = (ResponseUser)WebRequestPost.makeRequest <ResponseUser>("/users/get", request);
if (response.error.Equals("1"))
{
MessageBox.Show(
response.message,
"Error",
MessageBoxButtons.OK,
MessageBoxIcon.Error);
}
else if (!response.error.Equals("0"))
{
MessageBox.Show(
"What??",
"Seriously, what?",
MessageBoxButtons.OK,
MessageBoxIcon.Question);
}
assignedTicketsList.Items.Clear();
unassignedTicketsList.Items.Clear();
//Update both trouble ticket list
foreach (TroubleTicket ticket in response.solverTickets)
{
addAssignedTicket(ticket.id, ticket.title, ticket.state);
}
foreach (TroubleTicket ticket in response.unassignedTickets)
{
addUnassignedTicket(ticket.id, ticket.title, ticket.state);
}
}
private void submitButton_Click(object sender, EventArgs e)
{
RequestRegister request = new RequestRegister();
request.email = emailBox.Text;
request.name = usernameBox.Text;
request.department = (departmentComboBox.SelectedIndex + 1).ToString();
request.password = passwordBox.Text;
request.confirmPassword = password2Box.Text;
//Making the register request
ResponseRegister response = (ResponseRegister)WebRequestPost.makeRequest <ResponseRegister>("/auth/register", request);
if (response.error.Equals("0"))
{
MessageBox.Show(
"User registered with id: " + response.insertedId,
"Success",
MessageBoxButtons.OK,
MessageBoxIcon.Information);
}
else if (response.error.Equals("1"))
{
MessageBox.Show(
response.message,
"Error",
MessageBoxButtons.OK,
MessageBoxIcon.Error);
}
else
{
MessageBox.Show(
"What??",
"Seriously, what?",
MessageBoxButtons.OK,
MessageBoxIcon.Question);
}
this.Hide();
}
private void submitButton_Click(object sender, EventArgs e)
{
if (titleTextBox.Text == "" || descriptionTextBox.Text == "")
{
MessageBox.Show(
"Title or description are empty: ",
"Error",
MessageBoxButtons.OK,
MessageBoxIcon.Information);
return;
}
RequestCreateTicket request = new RequestCreateTicket();
request.name = this.name;
request.email = this.email;
request.title = titleTextBox.Text;
request.description = descriptionTextBox.Text;
ResponseCreateTicket response = (ResponseCreateTicket)WebRequestPost.makeRequest <ResponseCreateTicket>("/troubletickets/add", request);
if (response.error.Equals("0"))
{
MessageBox.Show(
"Successfully created trouble ticket: " + response.insertedId,
"Success",
MessageBoxButtons.OK,
MessageBoxIcon.Information);
}
else if (response.error.Equals("1"))
{
MessageBox.Show(
response.message,
"Error",
MessageBoxButtons.OK,
MessageBoxIcon.Error);
}
this.Hide();
}
private void ticketsList_MouseDoubleClick(object sender, MouseEventArgs e)
{
RequestTroubleTicket request = new RequestTroubleTicket();
request.id = this.ticketsList.SelectedItems[0].SubItems[0].Text;
//Making the register request
ResponseTroubleTicket response = (ResponseTroubleTicket)WebRequestPost.makeRequest <ResponseTroubleTicket>("/troubletickets/get", request);
if (response.error.Equals("1"))
{
MessageBox.Show(
response.message,
"Error",
MessageBoxButtons.OK,
MessageBoxIcon.Error);
}
else if (!response.error.Equals("0"))
{
MessageBox.Show(
"What??",
"Seriously, what?",
MessageBoxButtons.OK,
MessageBoxIcon.Question);
}
viewTicketWorker window = new viewTicketWorker();
window.changeStatusText(response.state);
window.changeTitleText(response.title);
window.changeDescriptionText(response.description);
window.changeAnswerText(response.answer);
window.changeDateTextBox(response.date);
window.changeSolverNameText(response.solverName);
window.Show();
}
private void assignedTicketsList_MouseDoubleClick(object sender, MouseEventArgs e)
{
//Creates new window
showAssignedTicketITSolver wind = new showAssignedTicketITSolver();
wind.name = this.name;
wind.email = this.email;
wind.solverid = this.solverid;
wind.ticketId = this.assignedTicketsList.SelectedItems[0].SubItems[0].Text;
bool ctrl = false;
//--------------------------------------------------
//Request information for the clicked trouble ticket
//--------------------------------------------------
RequestTroubleTicket request2 = new RequestTroubleTicket();
request2.id = this.assignedTicketsList.SelectedItems[0].SubItems[0].Text;
ResponseTroubleTicket response2 = (ResponseTroubleTicket)WebRequestPost.makeRequest <ResponseTroubleTicket>("/troubletickets/get", request2);
if (response2.error.Equals("1"))
{
MessageBox.Show(
response2.message,
"Error",
MessageBoxButtons.OK,
MessageBoxIcon.Error);
}
else if (!response2.error.Equals("0"))
{
MessageBox.Show(
"What??",
"Seriously, what?",
MessageBoxButtons.OK,
MessageBoxIcon.Question);
}
//--------------------------------------------
wind.changeAnswerText(response2.answer);
if (response2.answer != null)
{
if (!response2.answer.Equals(""))
{
wind.makeAnswerTextBoxUnavailable();
wind.makeSubmitButtonUclickable();
wind.makeSubmitIssueButtonUnclickable();
wind.makeRefreshButtonUnclickable();
}
}
wind.changeDescriptionText(response2.description);
wind.changeStatusText(response2.state);
wind.changeTitleText(response2.title);
wind.changeAuthorText(response2.name);
wind.changeDateText(response2.date);
//--------------------------------------------
//Request for secondary questions
//--------------------------------------------
RequestSecondaryQuestions request3 = new RequestSecondaryQuestions();
request3.id = this.assignedTicketsList.SelectedItems[0].SubItems[0].Text;
ResponseSecondaryQuestions response3 = (ResponseSecondaryQuestions)WebRequestPost.makeRequest <ResponseSecondaryQuestions>("/troubletickets/getsecondaryquestions", request3);
if (response3.error.Equals("1"))
{
MessageBox.Show(
response3.message,
"Error",
MessageBoxButtons.OK,
MessageBoxIcon.Error);
}
else if (!response3.error.Equals("0"))
{
MessageBox.Show(
"What??",
"Seriously, what?",
MessageBoxButtons.OK,
MessageBoxIcon.Question);
}
//--------------------------------------------
foreach (TroubleTicket ticket in response3.secondaryQuestions)
{
wind.addSubTicket(ticket.id, ticket.title, ticket.state);
if (ticket.state.Equals("waiting"))
{
ctrl = true;
}
}
if (ctrl == true)
{
wind.makeSubmitButtonUclickable();
wind.makeAnswerTextBoxUnavailable();
}
wind.ShowDialog();
this.refreshButton_Click(sender, e);
}
/// <summary>
/// 重新基类在Action执行之前的事情
/// </summary>
/// <param name="filterContext">重写方法的参数</param>
protected override void OnActionExecuting(ActionExecutingContext filterContext)
{
ViewBag.AppId = AppId;
if (!Request.IsAuthenticated || User.Identity == null || string.IsNullOrEmpty(User.Identity.Name))
{
isAuthed = false;
string redirectUrl = "";
#if DEBUG
redirectUrl = "~/Account/Login";
#else
var ssoUrl = WebConfigurationManager.AppSettings["SSOUrl"];
ssoUrl += "&TargetResource=" + Request.Url.ToString();
redirectUrl = ssoUrl;
#endif
filterContext.Result = Redirect(redirectUrl);
}
base.OnActionExecuting(filterContext);
//记录用户行为
WebRequestPost wr = new WebRequestPost();
string content = string.Empty;
//将id作为内容插入到数据库中
if (!string.IsNullOrEmpty(Request.Url.Query))
{
for (int i = 0; i <= Request.Url.Query.Split('&').Length - 1; i++)
{
if (Request.Url.Query.Split('&')[i].ToUpper().Contains("ID"))
{
content = Request.Url.Query.Split('&')[i];
break;
}
}
if (content.ToUpper().Contains("ID"))
{
content = content.Split('=')[1];
}
}
//暂时先不调用数据库
int index = Request.Url.Segments.Length;
LogManager.GetLogger(this.GetType()).Debug <string>("Request.Url" + Request.Url);
LogManager.GetLogger(this.GetType()).Debug <string>("Request.FilePath" + Request.FilePath);
string url_two = Request.Url.Segments[2].Replace("/", "").ToUpper();
if (!Request.Url.Segments[index - 1].ToUpper().ToString().Contains("GETLIST"))
{
wr.CallUserBehavior(Request.FilePath.ToUpper(), ViewBag.LillyId, AppId.ToString(), content, Request.RawUrl.ToUpper(), 9);
}
isAuthed = true;
//////// if (string.IsNullOrEmpty(Request["_AppID"])) { Session["AppID"] = Request["_AppID"]; }
//////// var objAppID = Session["AppID"];
//////// AppId = 0;
//////// if (objAppID != null)
//////// {
//////// AppId = int.Parse(objAppID.ToString());
//////// }
//////// ViewBag.AppList = CommonService.lstWeChatConfig;
//////// ViewBag.CurAppID = AppId;
//////// ////得到用户登录的信息
//////// objLoginInfo = Session["UserInfo"] as SysUser;
//////// ////判断用户是否为空 应该使用 AuthorizeAttribute,临时解决一下
////////if (objLoginInfo == null && (filterContext.ActionDescriptor.ActionName.ToLower() != "login" ||
//////// filterContext.ActionDescriptor.ControllerDescriptor.ControllerName.ToLower()!="account"))
//////// {
//////// //windows登录
//////// if (objLoginInfo == null && (Request.IsAuthenticated && (User.Identity is WindowsIdentity)))
//////// {
//////// var windowsIdentity = (WindowsIdentity)User.Identity;
//////// //获取用户
//////// var strUser = SysCommon.GetUserName(windowsIdentity);
//////// //数据库获取设置信息
//////// BaseService<SysUser> objServ = new BaseService<SysUser>();
//////// var obj = objServ.Entities.Where(a => a.LillyId == strUser).FirstOrDefault();
//////// if (obj != null)
//////// {
//////// objLoginInfo = obj;
//////// Session["UserInfo"] = objLoginInfo;
//////// //登录日志
//////// BaseService<Logs> objServLogs = new BaseService<Logs>();
//////// objServLogs.Insert(new Logs()
//////// {
//////// LogCate = "AdminLogin",
//////// LogContent = "登录成功",
//////// CreatedUserID = objLoginInfo.Id.ToString(),
//////// CreatedUserName = objLoginInfo.LillyId
//////// });
//////// }
//////// }
//////// //
//////// // if (filterContext.
//////// if (filterContext.RequestContext.HttpContext.Request.IsAjaxRequest())
//////// {
//////// AjaxResult<int> result = new AjaxResult<int>();
//////// result.Message = new JsonMessage((int)HttpStatusCode.Unauthorized, "Please login");
//////// filterContext.Result = Json(result, JsonRequestBehavior.AllowGet);
//////// }
//////// else
//////// {
//////// //Redirect()
//////// filterContext.Result = Redirect("~/Account/Login");
//////// }
//////// // return;
//////// }
////////if (objLoginInfo != null)
////////{
//////// _BaseService.LoginUserID = objLoginInfo.Id;
//////// _BaseService.LoginUserName = objLoginInfo.LillyId;
//////// SetLanguage("EN");
////////}
////////// System.Threading.Thread.Sleep(5000);
//////// //Logger log = Logger.GetLogger(filterContext.ActionDescriptor.ControllerDescriptor.ControllerType.FullName, CurrentUserInfo.USERREALNAME);
//////// //log.Debug(WEBUI.Common.LogHelper.GetActionInfo(filterContext));
//////// //lstMenus=Session["UserMenus"] as List<BASE_SYSMENU>;
base.OnActionExecuting(filterContext);
}
private void subTicketsList_MouseDoubleClick(object sender, MouseEventArgs e)
{
viewASubTicketITSolver wind = new viewASubTicketITSolver();
RequestSingleSecondaryQuestion request = new RequestSingleSecondaryQuestion();
request.id = this.subTicketsList.SelectedItems[0].SubItems[0].Text;
ResponseSingleSecondaryQuestion response = (ResponseSingleSecondaryQuestion)WebRequestPost.makeRequest <ResponseSingleSecondaryQuestion>("/secondaryquestions/get", request);
if (response.error.Equals("1"))
{
MessageBox.Show(
response.message,
"Error",
MessageBoxButtons.OK,
MessageBoxIcon.Error);
}
else if (!response.error.Equals("0"))
{
MessageBox.Show(
"What??",
"Seriously, what?",
MessageBoxButtons.OK,
MessageBoxIcon.Question);
}
wind.changeAnswerText(response.answer);
wind.changeDescriptionText(response.description);
wind.changeStateText(response.state);
wind.changeTitleText(response.title);
wind.changeDateText(response.date);
wind.ShowDialog();
}
private void submitButton_Click(object sender, EventArgs e)
{
RequestLogin request = new RequestLogin();
request.email = emailTextBox.Text;
request.password = passwordTextBox.Text;
//Making the register request
ResponseLogin response = (ResponseLogin)WebRequestPost.makeRequest <ResponseLogin>("/auth/login", request);
if (response.error.Equals("1"))
{
MessageBox.Show(
response.message,
"Error",
MessageBoxButtons.OK,
MessageBoxIcon.Error);
}
else if (!response.error.Equals("0"))
{
MessageBox.Show(
"What??",
"Seriously, what?",
MessageBoxButtons.OK,
MessageBoxIcon.Question);
}
else
{
if (response.department.Equals("1"))
{
GUIiTSolver itsolver = new GUIiTSolver();
itsolver.name = response.name;
itsolver.email = response.email;
itsolver.solverid = response.id;
itsolver.changeNameLabelText(response.name);
itsolver.changeDepartmentLabelText("I.T - Solver");
itsolver.changeIDLabelText(response.id);
foreach (TroubleTicket ticket in response.solverTickets)
{
itsolver.addAssignedTicket(ticket.id, ticket.title, ticket.state);
}
foreach (TroubleTicket ticket2 in response.unassignedTickets)
{
itsolver.addUnassignedTicket(ticket2.id, ticket2.title, ticket2.state);
}
itsolver.Show();
}
else if (response.department.Equals("2"))
{
WorkerGUI workerGui = new WorkerGUI();
workerGui.name = response.name;
workerGui.id = response.id;
workerGui.email = response.email;
workerGui.changeNameLabel(response.name);
workerGui.changeDepartmentLabel("Enterprise Worker");
workerGui.changeIDLabel(response.id);
foreach (TroubleTicket ticket in response.userTickets)
{
workerGui.addTickets(ticket.id, ticket.title, ticket.state);
}
workerGui.Show();
}
this.Hide();
}
}
