protected void btnImport_Click(object sender, EventArgs e)
{
try
{
string varObjDomainName;
string Username = "";
string Password = "";
Username = txtUserName.Text;
Password = txtPassword.Text;
//Assign domain name to variable varDomainName and varObjDomainName
varObjDomainName = txtDomainName.Text.ToString().Trim();
//Create object de of Directory Entry Class
//DirectoryEntry myDirectoryEntry = new DirectoryEntry(String.Format("LDAP://{0}/ou=Mahim;dc=HTmedia;dc=net", varObjDomainName));
//DirectoryEntry myDirectoryEntry = new DirectoryEntry(String.Format("LDAP://{0}/ou='"+TxtOU1.Text+"'/ou='"+TxtOU2.Text+"';dc=HTmedia;dc=net", varObjDomainName));
//DirectoryEntry myDirectoryEntry = new DirectoryEntry("LDAP://" + varObjDomainName);
DirectoryEntry myDirectoryEntry = new DirectoryEntry(String.Format("LDAP://{0}", varObjDomainName));
myDirectoryEntry.Username = Username;
myDirectoryEntry.Password = Password;
// DirectoryEntry myDirectoryEntry = new DirectoryEntry(String.Format("LDAP://{0}/ou=Sur;ou=apc;dc=Terex;dc=local",varObjDomainName));
// Create object mySearcher of DirectorySearcher Class
DirectorySearcher mySearcher = new DirectorySearcher(myDirectoryEntry);
mySearcher.SearchScope = SearchScope.Subtree;
//mySearcher.Filter = "(&(objectClass=user)(objectCategory=person))";
mySearcher.Filter = ("(objectCategory=person)");
// mySearcher.Filter = "(objectClass=person)";
// Create Local Variable OrganizationId to get organization id
int OrganizationId;
// Call Function Get_Organization() to get the object of Organization_mst
objOrg = objOrg.Get_Organization();
// Assign Organization id to variable OrganizationId
OrganizationId = objOrg.Orgid;
// Create Localvariable varRoleName get role form Gloabl Resource File MessageResource and later assign to user when user import to database
string varRoleName = Resources.MessageResource.BasicUserRole.ToString();
// Assign roleid to local variable varRoleid by calling function Get_By_RoleName
int varRoleid = objRoleInfo.Get_By_RoleName(varRoleName);
// Create Local Variable FlagSave and FlagUserExist to check status of save and user Exist
int FlagSave = 0;
int FlagUserExist = 0;
int count = 0;
int count1 = 0;
foreach (SearchResult result in mySearcher.FindAll())
{
count++;
count1 = result.Properties.Count;
try
{
//if (!String.IsNullOrEmpty(result.Properties["Mail"][0].ToString())
// && System.Text.RegularExpressions.Regex.IsMatch(result.Properties["DisplayName"][0].ToString(), " |admin|test|service|system|[$]", System.Text.RegularExpressions.RegexOptions.IgnoreCase) )
//{
string SAMAccountName = Convert.ToBoolean(result.Properties["sAMAccountName"].Count > 0) ? result.Properties["sAMAccountName"][0].ToString() : "";
string DisplayName = Convert.ToBoolean(result.Properties["displayName"].Count > 0) ? result.Properties["displayName"][0].ToString() : "";
string mail = Convert.ToBoolean(result.Properties["mail"].Count > 0) ? result.Properties["mail"][0].ToString() : "";
string company = Convert.ToBoolean(result.Properties["company"].Count > 0) ? result.Properties["company"][0].ToString() : "";
string Site = Convert.ToBoolean(result.Properties["L"].Count > 0) ? result.Properties["L"][0].ToString() : "";
// Create loccal variable FlagStatus,varUsername
int FlagStatus;
string varUserName;
string varCompany;
string varSite;
// varCompany = objUserLogin.Company;
varCompany = company;
//varSite = objUserLogin.Site;
varSite = Site;
// Assign username to variable varUserName
varUserName = SAMAccountName.ToString().Trim();
// Declare local Variable Flag to Check Status User Exist in databse
FlagStatus = objUserLogin.Get_By_UserName(varUserName, OrganizationId);
// If variable FlagStatus is zero then User does not exist in database
if (FlagStatus == 0)
{
// Create local variable FlagInsertStatus to check insert status of function
int FlagInsertStatus;
// Create local variable VarPassword to get passowrd which is generated using function GeneratePassword()
string VarPassword = Membership.GeneratePassword(8, 2);
objUserLogin.ADEnable = true;
objUserLogin.Createdatetime = DateTime.Now.ToString();
objUserLogin.Enable = true;
objUserLogin.Orgid = OrganizationId;
objUserLogin.Password = VarPassword;
objUserLogin.Username = varUserName;
objUserLogin.Roleid = varRoleid;
objUserLogin.DomainName = varObjDomainName;
objUserLogin.Company = varCompany;
objUserLogin.City = varSite;
// Call function objUserLogin.Insert to insert user data to UserLogin_mst table and assign status in FlagInsertStatus variable
FlagInsertStatus = objUserLogin.Insert();
// If FlagInsertStatus is 1 then Insert operation is Success
if (FlagInsertStatus == 1)
{
// Create local variable UserId,varFirstName,varLastName,varFullname,arraycount,FlagContactInfo
int UserId;
string varFirstName = "";
string varLastName = "";
string[] varFullName;
int arraycount;
int FlagContactInfo;
// Assign Display Name to variable varFullname to get firstname and last name by calling split function
varFullName = DisplayName.Split(' ');
//Assign the number of variables in array varFullName to arraycount ,to check how many elements in varFullName array
arraycount = varFullName.Count();
varFirstName = varFullName[0].ToString().Trim();
// if arraycount is greater than one,than there is more than one values in array varFullName ie it also contain lastname value
if (arraycount > 1)
{
// lastname assign to variable varLastName
varLastName = varFullName[1].ToString().Trim();
}
// Fetch userid of Newly created user and assign to local variable userid by calling function objUserLogin.Get_By_UserName
UserId = objUserLogin.Get_By_UserName(varUserName.ToString().Trim(), OrganizationId);
objContactInfo.Userid = UserId;
// objContactInfo.Deptname = department;
objContactInfo.Emailid = mail;
objContactInfo.Firstname = varFirstName;
objContactInfo.Lastname = varLastName;
// Local variable FlagContactInfo contain the status of Insert function objContactInfo.Insert()
FlagContactInfo = objContactInfo.Insert();
// if FlagContactInfo is zero,means error occured and delete the user record by calling objUserLogin.Delete function
if (FlagContactInfo == 0)
{
objUserLogin.Delete(UserId);
}
else
{
// Assign variable FlagSave =1 to show record added successfully in database
FlagSave = 1;
string varEmail;
if (mail == "")
{
varEmail = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
}
else
{
varEmail = mail.ToString().Trim();
}
//FlagSave = 1;
//string varCompany;
//if (company == "")
//{
// varCompany = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
//}
//else { varCompany = company.ToString().Trim(); }
//FlagSave = 1;
//string varSite;
//if (varSite == "")
//{
// varSite = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
//}
//else { varSIte = site.ToString().Trim(); }
// Create Mstatus field to send in Membership.CreateUser function as Out Variable for creating Membership User database
MembershipCreateStatus Mstatus = default(MembershipCreateStatus);
// Call Membership.CreateUser function to create Membership user
Membership.CreateUser(varUserName.ToString().Trim(), VarPassword.ToString().Trim(), varEmail, "Project Name", "Helpdesk", true, out Mstatus);
// Call Roles.AddUserToRole Function to Add User To Role
Roles.AddUserToRole(varUserName.ToString().Trim(), varRoleName);
}
}
}
else
{
//update city and company if user already exist
objUserLogin.UpdateCityCompany(varUserName, varCompany, varSite);
//end
FlagUserExist = 1;
}
}
//}
catch
{ }
}
if (FlagSave == 1)
{
// Show Messages from Resources.MessageResource resouces file located in App_GlobalResource Dir
lblErrMsg.Text = Resources.MessageResource.errDataSave.ToString();
}
else
{
if (FlagUserExist == 1)
{
lblErrMsg.Text = Resources.MessageResource.errUserDomainExist.ToString();
}
else
{
lblErrMsg.Text = Resources.MessageResource.errOccured.ToString();
}
}
}
catch (Exception ex)
{
// Show Messages from Resources.MessageResource resouces file located in App_GlobalResource Dir
lblErrMsg.Text = Resources.MessageResource.errDomainName.ToString();
}
Dispose();
}
protected void btnAdd_Click(object sender, EventArgs e)
{//Add Exception handilng try catch change by vishal 21-05-2012
try
{
bool FlagUserStatus = true;
#region Find Userid of User who is Requesting to log a call
#region If User Already Exist
if (ViewState["UserCreate"].ToString() == "Exist")
{
objOrganization = objOrganization.Get_Organization();
ObjUserLogin = ObjUserLogin.Get_UserLogin_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
if (ObjUserLogin.Userid != 0)
{
requesterid = ObjUserLogin.Userid;
}
}
#endregion
#region If New User is to be Created
else if (ViewState["UserCreate"].ToString() == "create")
{
string varEmail = "";
string varRoleName = Resources.MessageResource.BasicUserRole.ToString();
if (txtEmail.Text == "")
{
varEmail = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
}
else
{
varEmail = txtEmail.Text;
}
int roleid = objRole.Get_By_RoleName(varRoleName);
int status;
objOrganization = objOrganization.Get_Organization();
objuser.Username = txtUsername.Text.ToString();
objuser.Password = Resources.MessageResource.strDefaultPassword.ToString();
objuser.Roleid = roleid;
objuser.Orgid = objOrganization.Orgid;
objuser.ADEnable = false;
objuser.Enable = true;
objuser.Createdatetime = DateTime.Now.ToString();
status = objuser.Insert();
if (status == 1)
{
// Create Mstatus field to send in Membership.CreateUser function as Out Variable for creating Membership User database
MembershipCreateStatus Mstatus = default(MembershipCreateStatus);
// Call Membership.CreateUser function to create Membership user
Membership.CreateUser(txtUsername.Text.ToString().Trim(), Resources.MessageResource.strDefaultPassword.ToString(), varEmail, "Project Name", "Helpdesk", true, out Mstatus);
// Call Roles.AddUserToRole Function to Add User To Role
Roles.AddUserToRole(txtUsername.Text.ToString().Trim(), varRoleName);
// Declare Local Variable Userid to fetch userid of newly created user
// Create Object objUserLogin of UserLogin_mst()Class
objuser = new UserLogin_mst();
// Fetch userid of Newly created user and assign to local variable userid by calling function objUserLogin.Get_By_UserName
requesterid = objuser.Get_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
// If userid not equal to 0 then we get userid of Newly created user otherwise error Occured
ContactInfo_mst objContactInfo = new ContactInfo_mst();
objContactInfo.Userid = requesterid;
objContactInfo.Emailid = varEmail;
objContactInfo.Firstname = txtUsername.Text.ToString();
objContactInfo.Lastname = txtUsername.Text.ToString();
objContactInfo.Insert();
}
}
#endregion
#region If User is Not to be Created
else if (ViewState["UserCreate"].ToString() == "notcreate")
{
FlagUserStatus = false;
}
#endregion
#endregion
MembershipUser User = Membership.GetUser();
string userName;
userName = User.UserName.ToString();
if (FlagUserStatus == true)
{
objOrganization = objOrganization.Get_Organization();
objuser = objuser.Get_UserLogin_By_UserName(userName, objOrganization.Orgid);
ObjProblem.CreatedByid = objuser.Userid;
ObjProblem.Requesterid = requesterid;
ObjProblem.Categoryid = Convert.ToInt32(drpCategory.SelectedValue);
ObjProblem.Subcategoryid = Convert.ToInt32(drpSubcategory.SelectedValue);
ObjProblem.Priorityid = Convert.ToInt32(drpPriority.SelectedValue);
ObjProblem.Statusid = Convert.ToInt32(drpStatus.SelectedValue);
ObjProblem.Technicianid = Convert.ToInt32(drpTechnician.SelectedValue);
ObjProblem.title = txtTitle.Text;
ObjProblem.Description = txtDescription.Text;
if (Convert.ToInt32(drpTechnician.SelectedValue) != 0)
{
ObjProblem.AssginedTime = DateTime.Now.ToString();
}
ObjProblem.Insert();
int problemid = ObjProblem.Get_Current_Problemid();
ObjProblemHistory.Operationtime = DateTime.Now.ToString();
ObjProblemHistory.Problemid = problemid;
ObjProblemHistory.Operation = "create";
ObjProblemHistory.Operationownerid = objuser.Userid;
if (Session["IncidentToProblem"] != null)
{
int incidentid = Convert.ToInt32(Session["IncidentToProblem"].ToString());
Incident_To_Problem objIncToprob = new Incident_To_Problem();
objIncToprob.Incidentid = incidentid;
objIncToprob.Problemid = problemid;
objIncToprob.Insert();
}
if (Convert.ToInt32(drpTechnician.SelectedValue) != 0)
{
objSentMailToUser.SentMailToTechnicianForProblemCall(problemid, Convert.ToInt32(drpTechnician.SelectedValue));
}
ObjProblemHistory.Insert();
//ResetControls();
string myScript;
myScript = "<script language=javascript>javascript:window.close();</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
}
}
catch (Exception ex)
{
string myScript;
myScript = "<script language=javascript>alert('Exception - '" + ex + "');</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
return;
}
}
protected void buttonadd_click(object sender, EventArgs e)
{
/////Add Exception handilng try catch change by vishal 21-05-2012
try
{
#region Find Userid of User who is Requesting to log a call
#region If User Already Exist
if (ViewState["UserCreate"].ToString() == "Exist")
{
objOrganization = objOrganization.Get_Organization();
ObjUserLogin = ObjUserLogin.Get_UserLogin_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
if (ObjUserLogin.Userid != 0)
{
requesterid = ObjUserLogin.Userid;
}
}
#endregion
#region If New User is to be Created
else if (ViewState["UserCreate"].ToString() == "create")
{
string varEmail = "";
string varRoleName = Resources.MessageResource.BasicUserRole.ToString();
if (txtEmail.Text == "")
{
varEmail = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
}
else
{
varEmail = txtEmail.Text;
}
int roleid = objRole.Get_By_RoleName(varRoleName);
int status;
objOrganization = objOrganization.Get_Organization();
objuser.Username = txtUsername.Text.ToString();
objuser.Password = Resources.MessageResource.strDefaultPassword.ToString();
objuser.Roleid = roleid;
objuser.Orgid = objOrganization.Orgid;
objuser.ADEnable = false;
objuser.Enable = true;
objuser.Createdatetime = DateTime.Now.ToString();
status = objuser.Insert();
if (status == 1)
{
// Create Mstatus field to send in Membership.CreateUser function as Out Variable for creating Membership User database
MembershipCreateStatus Mstatus = default(MembershipCreateStatus);
// Call Membership.CreateUser function to create Membership user
Membership.CreateUser(txtUsername.Text.ToString().Trim(), Resources.MessageResource.strDefaultPassword.ToString(), varEmail, "Project Name", "Helpdesk", true, out Mstatus);
// Call Roles.AddUserToRole Function to Add User To Role
Roles.AddUserToRole(txtUsername.Text.ToString().Trim(), varRoleName);
// Declare Local Variable Userid to fetch userid of newly created user
// Create Object objUserLogin of UserLogin_mst()Class
objuser = new UserLogin_mst();
// Fetch userid of Newly created user and assign to local variable userid by calling function objUserLogin.Get_By_UserName
requesterid = objuser.Get_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
// If userid not equal to 0 then we get userid of Newly created user otherwise error Occured
ContactInfo_mst objContactInfo = new ContactInfo_mst();
objContactInfo.Userid = requesterid;
objContactInfo.Emailid = varEmail;
objContactInfo.Firstname = txtUsername.Text.ToString();
objContactInfo.Lastname = txtUsername.Text.ToString();
objContactInfo.Insert();
}
}
#endregion
#region If User is Not to be Created
else if (ViewState["UserCreate"].ToString() == "notcreate")
{
// FlagUserStatus = false;
}
#endregion
#endregion
ObjChange.Active = true;
ObjChange.Statusid = Convert.ToInt32(drpStatus.SelectedValue);
ObjChange.Categoryid = Convert.ToInt32(drpCategory.SelectedValue);
ObjChange.Subcategoryid = Convert.ToInt32(drpSubcategory.SelectedValue);
// ObjChange.Technician =Convert.ToInt32(drpTechnician.SelectedValue);
ObjChange.Title = txtTitle.Text;
ObjChange.Description = txtDescription.Text;
ObjChange.Createdtime = DateTime.Now.ToString();
ObjChange.Changetype = Convert.ToInt32(drpchangetype.SelectedValue);
ObjChange.Approvalstatus = "Send For Approval";
MembershipUser user = Membership.GetUser();
string username = user.UserName.ToString();
objOrganization = objOrganization.Get_Organization();
ObjUserLogin = ObjUserLogin.Get_UserLogin_By_UserName(username, objOrganization.Orgid);
int userid = Convert.ToInt32(ObjUserLogin.Userid);
ObjChange.CreatedByID = userid;
ObjUserLogin = ObjUserLogin.Get_UserLogin_By_UserName(txtUsername.Text, objOrganization.Orgid);
ObjChange.Requestedby = ObjUserLogin.Userid;
// ObjChange.Priority = Convert.ToInt32(drpPriority.SelectedValue);
ObjChange.Insert();
int changeid = ObjChange.Get_Current_Changeid();
for (int i = ListAsset.Items.Count - 1; i >= 0; i--)
{
if (ListAsset.Items[i].Selected == true)
{
Objincludeaasetchange.Assetid = Convert.ToInt32(ListAsset.Items[i].Value);
Objincludeaasetchange.Changeid = changeid;
Objincludeaasetchange.Insert();
}
}
ObjChangeHistory.Changeid = changeid;
// ObjChangeHistory.Description = "create";
ObjChangeHistory.Operation = "create";
ObjChangeHistory.Operationownerid = ObjUserLogin.Userid;
ObjChangeHistory.Insert();
int changetype = Convert.ToInt32(drpchangetype.SelectedValue);
objSentEmailToChange.SentMailToChangeCommittee(changeid, changetype);
Response.Redirect("~/Change/EditChange.aspx?" + changeid + " ");
}
catch (Exception ex)
{
string myScript;
myScript = "<script language=javascript>alert('Exception - '" + ex + "');</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
return;
}
}
protected void btnAdd_Click(object sender, EventArgs e)
{
#region Declaration of Local Variables
int siteid, priorityid;
int SLAid = 0;
int createdbyid = 0;
int requesterid = 0;
int FlagInsert;
int requesttypeid;
string userName;
bool FlagUserStatus;
FlagUserStatus = true;
FlagInsert = 0;
#endregion
#region Fetch Current User
MembershipUser User = Membership.GetUser();
userName = User.UserName.ToString();
#endregion
#region Get Current Site and Priority id
siteid = Convert.ToInt16(drpSite.SelectedValue);
priorityid = Convert.ToInt16(drpPriority.SelectedValue);
#endregion
#region Get SLAid on the basis of siteid and Priority id
if (siteid != 0 && priorityid != 0)
{
SLAid = objIncident.Get_By_SLAid(siteid, priorityid);
requesttypeid = Convert.ToInt16(Resources.MessageResource.strRequestTypeId.ToString());
if (requesttypeid == Convert.ToInt16(drpRequestType.SelectedValue))
{
SLAid = 0;
}
}
#endregion
if (userName != "")
{
#region Find Userid of User who Created this Request
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(userName, objOrganization.Orgid);
if (objUser.Userid != 0)
{
createdbyid = objUser.Userid;
}
#endregion
#region Find Userid of User who is Requesting to log a call
#region If User Already Exist
if (Session["UserCreate"].ToString() == "Exist")
{
objUser = objUser.Get_UserLogin_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
if (objUser.Userid != 0)
{
requesterid = objUser.Userid;
}
}
#endregion
#region If New User is to be Created
else if (Session["UserCreate"].ToString() == "create")
{
string varEmail = "";
string varRoleName = Resources.MessageResource.BasicUserRole.ToString();
if (txtEmail.Text == "")
{
varEmail = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
}
else
{
varEmail = txtEmail.Text;
}
int roleid = objRole.Get_By_RoleName(varRoleName);
int status;
objOrganization = objOrganization.Get_Organization();
UserLogin_mst objUserLogin = new UserLogin_mst();
objUserLogin.Username = txtUsername.Text.Trim().ToString();
objUserLogin.Password = Resources.MessageResource.strDefaultPassword.ToString();
objUserLogin.Roleid = roleid;
objUserLogin.Orgid = objOrganization.Orgid;
objUserLogin.ADEnable = false;
objUserLogin.Enable = true;
objUserLogin.Createdatetime = DateTime.Now.ToString();
status = objUserLogin.Insert();
if (status == 1)
{
// Create Mstatus field to send in Membership.CreateUser function as Out Variable for creating Membership User database
MembershipCreateStatus Mstatus = default(MembershipCreateStatus);
// Call Membership.CreateUser function to create Membership user
Membership.CreateUser(txtUsername.Text.ToString().Trim(), Resources.MessageResource.strDefaultPassword.ToString(), varEmail, "Project Name", "Helpdesk", true, out Mstatus);
// Call Roles.AddUserToRole Function to Add User To Role
Roles.AddUserToRole(txtUsername.Text.ToString().Trim(), varRoleName);
// Declare Local Variable Userid to fetch userid of newly created user
// Create Object objUserLogin of UserLogin_mst()Class
objUserLogin = new UserLogin_mst();
// Fetch userid of Newly created user and assign to local variable userid by calling function objUserLogin.Get_By_UserName
requesterid = objUserLogin.Get_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
// If userid not equal to 0 then we get userid of Newly created user otherwise error Occured
ContactInfo_mst objContactInfo = new ContactInfo_mst();
objContactInfo.Userid = requesterid;
objContactInfo.Emailid = varEmail;
objContactInfo.Firstname = txtUsername.Text.ToString();
objContactInfo.Lastname = txtUsername.Text.ToString();
objContactInfo.Insert();
}
}
#endregion
#region If User is Not to be Created
else if (Session["UserCreate"].ToString() == "notcreate")
{
FlagUserStatus = false;
}
#endregion
#endregion
}
objIncident.Title = txtTitle.Text.Trim();
//objIncident.Title = drpTitle.SelectedItem.Text;
objIncident.Slaid = SLAid;
objIncident.Createdbyid = createdbyid;
objIncident.Requesterid = requesterid;
objIncident.Siteid = siteid;
objIncident.Description = txtDescription.Text.ToString().Trim();
objIncident.Deptid = Convert.ToInt16(drpDepartment.SelectedValue);
objIncident.Createdatetime = DateTime.Now.ToString();
IFormatProvider provider = new System.Globalization.CultureInfo("en-CA", true);
String datetime = txtReportedDate.Text.Trim();
DateTime dt = DateTime.Parse(datetime, provider, System.Globalization.DateTimeStyles.NoCurrentDateDefault);
//changed by prachi
//objIncident.Reporteddatetime = dt.ToShortDateString() + " " + DateTime.Now.ToShortTimeString();
DateTime dtNowForTime = new DateTime(DateTime.Now.Year, DateTime.Now.Month, DateTime.Now.Day, Convert.ToInt32(drpTimeHours.SelectedItem.Text), Convert.ToInt32(drpTimeMin.SelectedItem.Text), 0);
//end prachi
objIncident.Reporteddatetime = dt.ToShortDateString() + " " + dtNowForTime.ToShortTimeString();
objIncident.Modeid = Convert.ToInt16(drpMode.SelectedValue);
//objIncident.ExternalTicketNo = txtExternalTicket.Text.ToString().Trim();
if (FlagUserStatus == true)
{
FlagInsert = objIncident.Insert();
#region Save Assetid and incident id in incidenttoassetmaaping
// Get Asset and Incident Id for incidenttoassetmaaping
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(txtUsername.Text.Trim().ToString().Trim(), objOrganization.Orgid);
int userid = Convert.ToInt16(objUser.Userid);
int tempuser1 = Convert.ToInt16(Session["tempuser1"]);
if (tempuser1 == 1)
{
assetid = Convert.ToInt16(Session["assetid"]);
}
else
{
assetid = Convert.ToInt16(objusertoasset.Get_AssetId_By_UserId(userid));
}
int incid = Convert.ToInt16(objIncident.Get_TopIncidentId());
//if (txtassignasset.Text != "")
{
//assetid = Convert.ToInt16(txtassignasset.Text);
if (assetid != 0)
{
objincidenttoasset.Insert(incid, assetid);
objusertoasset.Insert(userid, assetid);
Session.Abandon();
}
}
#endregion
}
if (FlagInsert == 1)
{
int FlagIncdStatesInsert;
int incidentid;
incidentid = objIncident.Get_Current_Incidentid();
objIncidentStates.Incidentid = incidentid;
objIncidentStates.Priorityid = Convert.ToInt16(drpPriority.SelectedValue);
objIncidentStates.Categoryid = Convert.ToInt16(drpCategory.SelectedValue);
objIncidentStates.Statusid = Convert.ToInt16(drpStatus.SelectedValue);
objIncidentStates.Subcategoryid = Convert.ToInt16(drpSubcategory.SelectedValue);
objIncidentStates.Technicianid = Convert.ToInt16(drpTechnician.SelectedValue);
if (Convert.ToInt16(drpTechnician.SelectedValue) != 0)
{
objIncidentStates.AssignedTime = DateTime.Now.ToString();
}
objIncidentStates.Requesttypeid = Convert.ToInt16(drpRequestType.SelectedValue);
FlagIncdStatesInsert = objIncidentStates.Insert();
if (FlagIncdStatesInsert == 1)
{
objIncidentHistory.Incidentid = incidentid;
objIncidentHistory.Operation = "create";
objIncidentHistory.Operationownerid = createdbyid;
objIncidentHistory.Insert();
objSentmailtoUser.SentmailUser(requesterid, incidentid, "open");
if (Convert.ToInt16(drpTechnician.SelectedValue) != 0)
{
objSentmailtoUser.SentmailTechnician(Convert.ToInt16(drpTechnician.SelectedValue), incidentid);
}
////////////////////Added by lalit 28nov to /////////////////////////////////////////////////////
if (Session["id"] != null)
{
int id = Convert.ToInt32(Session["id"].ToString());
SqlConnection con;
SqlCommand cmd;
string connection = ConfigurationManager.ConnectionStrings["CSM_DB"].ConnectionString;
con = new SqlConnection(connection);
cmd = new SqlCommand();
con.Open();
cmd.Connection = con;
cmd.CommandText = "update storemail set IsActive=2 where id='" + id + "'";
cmd.ExecuteNonQuery();
}
Response.Redirect("~/Incident/IncidentRequestUpdate.aspx?" + incidentid + "");
}
}
}
protected void btnSave_Click(object sender, EventArgs e)
{
// Save User to Database on Button Save click Event
// Start
objOrganization = objOrganization.Get_Organization();
//Declare Local Variables - Flag,varRolename,FlagMembership
int Flag;
string varRoleName;
bool FlagMembership;
// Use Asp.Net Membership Validator Control Membership.ValidateUser to check User Exist in aspnet Database
FlagMembership = Membership.ValidateUser(txtUserName.Text.ToString().Trim(), txtPassword.Text.ToString().Trim());
// Create Object of UserLogin_mst Class to Check User Exist in Database UserLogin_mst table
UserLogin_mst objUserLogin = new UserLogin_mst();
// Declare local Variable Flag to Check Status User Exist in databse
Flag = objUserLogin.Get_By_UserName(txtUserName.Text.ToString().Trim(), objOrganization.Orgid );
// If User Does'nt exist in Database and in aspnet databse then flag value will 0 and FlagMembership value will be False
if (Flag == 0 && FlagMembership==false)
{
// Declare status local variable
int status;
// Create Object objUserLogin of UserLogin_mst() Class to insert record in table
objUserLogin = new UserLogin_mst();
objUserLogin.Username = txtUserName.Text.ToString().Trim();
objUserLogin.Password = txtPassword.Text.ToString().Trim();
objUserLogin.Roleid = Convert.ToInt16(dropRole.SelectedValue);
objUserLogin.Orgid = objOrganization.Orgid ;
objUserLogin.ADEnable = false;
objUserLogin.Enable = true;
objUserLogin.Createdatetime = DateTime.Now.ToString();
// Call Insert function to insert record in UserLogin_mst table
// Check status whether Record inserted Successfully or Not,If status=1 then Success otherwise Operation Fail
status = objUserLogin.Insert();
if (status == 1)
{
// Declare local variable varEmail to fetch email of user from textbox
string varEmail;
//If Email field is Not Empty then Assign value to varEmail Local Variable
if (txtEmailId.Text != "")
{
varEmail = txtEmailId.Text.Trim();
}
// Else Assign value define in MessagesResources.resx file in errMemshipCreateUserEmail field
else
{
varEmail = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
}
// Assign selected text from droprole down to local variable field varRoleName
varRoleName = dropRole.SelectedItem.Text.ToString().Trim();
// Create Mstatus field to send in Membership.CreateUser function as Out Variable for creating Membership User database
MembershipCreateStatus Mstatus = default(MembershipCreateStatus);
// Call Membership.CreateUser function to create Membership user
Membership.CreateUser(txtUserName.Text.ToString().Trim(), txtPassword.Text.ToString().Trim(), varEmail, "Project Name", "Helpdesk", true, out Mstatus);
// Call Roles.AddUserToRole Function to Add User To Role
Roles.AddUserToRole(txtUserName.Text.ToString().Trim(), varRoleName);
// Declare Local Variable Userid to fetch userid of newly created user
int userid;
// Create Object objUserLogin of UserLogin_mst()Class
objUserLogin = new UserLogin_mst();
// Fetch userid of Newly created user and assign to local variable userid by calling function objUserLogin.Get_By_UserName
userid = objUserLogin.Get_By_UserName(txtUserName.Text.ToString().Trim(), objOrganization.Orgid );
// If userid not equal to 0 then we get userid of Newly created user otherwise error Occured
UserToSiteMapping objusertositemapping = new UserToSiteMapping();
if (userid != 0)
{
// Create Object objContactInfo of ContactInfo_mst class to Store User Contact Information in Contact_info table
ContactInfo_mst objContactInfo = new ContactInfo_mst();
objContactInfo.Userid = userid;
objContactInfo.Firstname = txtFname.Text.ToString().Trim();
objContactInfo.Lastname = txtLname.Text.ToString().Trim();
objContactInfo.Description = txtDesc.Text.ToString().Trim();
objContactInfo.Empid = txtEmpId.Text;
objContactInfo.Emailid = txtEmailId.Text.ToString().Trim();
objContactInfo.Landline = txtLandline.Text.ToString().Trim();
objContactInfo.Mobile = txtMobile.Text.ToString().Trim();
objContactInfo.Siteid = Convert.ToInt16(DrpSite.SelectedValue);
//if (DrpDepartment.SelectedItem.ToString() != null)
//{
objContactInfo.Deptid = Convert.ToInt16(DrpDepartment.SelectedValue);
//}
// Call objContactInfo.Insert function to Insert record in Contact_info table
objContactInfo.Insert();
// Show Message Operation perform successfully
//lblMessage.Text = Resources.MessageResource.errDataSave.ToString();
// Calling Function Clear() to Clear all controls on Form
objusertositemapping.Userid = userid;
objusertositemapping.Siteid = Convert.ToInt16(DrpSite.SelectedValue);
objusertositemapping.Insert();
Clear();
Response.Redirect("~/admin/ViewUser.aspx");
}
else
{
// Show Message Error Occured due to some Reason
lblMessage.Text = Resources.MessageResource.errOccured.ToString();
}
}
else
{
// Show Message Error Occured due to some Reason
lblMessage.Text = Resources.MessageResource.errOccured.ToString();
}
}
else
{
// Show Message User Already Exist
lblMessage.Text = Resources.MessageResource.errUserExist.ToString();
}
// End Save button Click
}
protected void buttonadd_click(object sender, EventArgs e)
{
#region Find Userid of User who is Requesting to log a call
#region If User Already Exist
if (ViewState["UserCreate"].ToString() == "Exist")
{
objOrganization = objOrganization.Get_Organization();
ObjUserLogin = ObjUserLogin.Get_UserLogin_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
if (ObjUserLogin.Userid != 0)
{
requesterid = ObjUserLogin.Userid;
}
}
#endregion
#region If New User is to be Created
else if (ViewState["UserCreate"].ToString() == "create")
{
string varEmail = "";
string varRoleName = Resources.MessageResource.BasicUserRole.ToString();
if (txtEmail.Text == "")
{
varEmail = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
}
else
{
varEmail = txtEmail.Text;
}
int roleid = objRole.Get_By_RoleName(varRoleName);
int status;
objOrganization = objOrganization.Get_Organization();
objuser.Username = txtUsername.Text.ToString();
objuser.Password = Resources.MessageResource.strDefaultPassword.ToString();
objuser.Roleid = roleid;
objuser.Orgid = objOrganization.Orgid;
objuser.ADEnable = false;
objuser.Enable = true;
objuser.Createdatetime = DateTime.Now.ToString();
status = objuser.Insert();
if (status == 1)
{
// Create Mstatus field to send in Membership.CreateUser function as Out Variable for creating Membership User database
MembershipCreateStatus Mstatus = default(MembershipCreateStatus);
// Call Membership.CreateUser function to create Membership user
Membership.CreateUser(txtUsername.Text.ToString().Trim(), Resources.MessageResource.strDefaultPassword.ToString(), varEmail, "Project Name", "Helpdesk", true, out Mstatus);
// Call Roles.AddUserToRole Function to Add User To Role
Roles.AddUserToRole(txtUsername.Text.ToString().Trim(), varRoleName);
// Declare Local Variable Userid to fetch userid of newly created user
// Create Object objUserLogin of UserLogin_mst()Class
objuser = new UserLogin_mst();
// Fetch userid of Newly created user and assign to local variable userid by calling function objUserLogin.Get_By_UserName
requesterid = objuser.Get_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
// If userid not equal to 0 then we get userid of Newly created user otherwise error Occured
ContactInfo_mst objContactInfo = new ContactInfo_mst();
objContactInfo.Userid = requesterid;
objContactInfo.Emailid = varEmail;
objContactInfo.Firstname = txtUsername.Text.ToString();
objContactInfo.Lastname = txtUsername.Text.ToString();
objContactInfo.Insert();
}
}
#endregion
#region If User is Not to be Created
else if (ViewState["UserCreate"].ToString() == "notcreate")
{
// FlagUserStatus = false;
}
#endregion
#endregion
ObjChange.Active = true;
ObjChange.Statusid = Convert.ToInt16(drpStatus.SelectedValue);
ObjChange.Categoryid = Convert.ToInt16(drpCategory.SelectedValue);
ObjChange.Subcategoryid = Convert.ToInt16(drpSubcategory.SelectedValue);
ObjChange.Technician = Convert.ToInt16(drpTechnician.SelectedValue);
ObjChange.Title = txtTitle.Text;
ObjChange.Description = txtDescription.Text;
ObjChange.Createdtime = DateTime.Now.ToString();
ObjChange.Changetype = Convert.ToInt16(drpchangetype.SelectedValue);
ObjChange.Approvalstatus = "Send For Approval";
MembershipUser user = Membership.GetUser();
string username = user.UserName.ToString();
objOrganization = objOrganization.Get_Organization();
ObjUserLogin = ObjUserLogin.Get_UserLogin_By_UserName(username, objOrganization.Orgid);
int userid = Convert.ToInt16(ObjUserLogin.Userid);
ObjChange.CreatedByID = userid;
ObjUserLogin = ObjUserLogin.Get_UserLogin_By_UserName(txtUsername.Text, objOrganization.Orgid);
ObjChange.Requestedby = ObjUserLogin.Userid;
ObjChange.Priority = Convert.ToInt16(drpPriority.SelectedValue);
ObjChange.Insert();
int changeid = ObjChange.Get_Current_Changeid();
for (int i = ListAsset.Items.Count - 1; i >= 0; i--)
{
if (ListAsset.Items[i].Selected == true)
{
Objincludeaasetchange.Assetid = Convert.ToInt16(ListAsset.Items[i].Value);
Objincludeaasetchange.Changeid = changeid;
Objincludeaasetchange.Insert();
}
}
ObjProblemToChange.Changeid = changeid;
ObjProblemToChange.Problemid = Convert.ToInt16(Session["problemid"]);
ObjProblemToChange.Insert();
ScriptManager.RegisterStartupScript(this, this.GetType(), "Close()", "Close();", true);
}
public string UserCreate(string UName, string Password, string Company, string city, string roleid,
string UserEmailId, string RoleName, string Description, string EmployeeId, string LandLineNo,
string MobileNo, string Location, string DepartmentId)
{
objOrganization = objOrganization.Get_Organization();
//Declare Local Variables - Flag,varRolename,FlagMembership
int Flag;
string varRoleName;
bool FlagMembership;
// Use Asp.Net Membership Validator Control Membership.ValidateUser to check User Exist in aspnet Database
FlagMembership = Membership.ValidateUser(UName, Password);
// Create Object of UserLogin_mst Class to Check User Exist in Database UserLogin_mst table
UserLogin_mst objUserLogin = new UserLogin_mst();
// Declare local Variable Flag to Check Status User Exist in databse
Flag = objUserLogin.Get_By_UserName(UName, objOrganization.Orgid);
// If User Does'nt exist in Database and in aspnet databse then flag value will 0 and FlagMembership value will be False
if (Flag == 0 && FlagMembership == false)
{
// Declare status local variable
int status;
// Create Object objUserLogin of UserLogin_mst() Class to insert record in table
objUserLogin = new UserLogin_mst();
objUserLogin.Username = UName;
objUserLogin.Password = Password;
objUserLogin.Company = Company;
objUserLogin.City = city;
objUserLogin.Roleid = Convert.ToInt32(roleid);
objUserLogin.Orgid = objOrganization.Orgid;
objUserLogin.ADEnable = false;
objUserLogin.Enable = true;
objUserLogin.Createdatetime = DateTime.Now.ToString();
// Call Insert function to insert record in UserLogin_mst table
// Check status whether Record inserted Successfully or Not,If status=1 then Success otherwise Operation Fail
status = objUserLogin.Insert();
if (status == 1)
{
// Declare local variable varEmail to fetch email of user from textbox
string varEmail;
//If Email field is Not Empty then Assign value to varEmail Local Variable
if (UserEmailId != "")
{
varEmail = UserEmailId.Trim();
}
// Else Assign value define in MessagesResources.resx file in errMemshipCreateUserEmail field
else
{
varEmail = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
}
// Assign selected text from droprole down to local variable field varRoleName
varRoleName = RoleName.Trim();
// Create Mstatus field to send in Membership.CreateUser function as Out Variable for creating Membership User database
MembershipCreateStatus Mstatus = default(MembershipCreateStatus);
// Call Membership.CreateUser function to create Membership user
Membership.CreateUser(UName.Trim(), Password.Trim(), varEmail, "Project Name", "Helpdesk", true, out Mstatus);
// Call Roles.AddUserToRole Function to Add User To Role
Roles.AddUserToRole(UName.Trim(), varRoleName);
// Declare Local Variable Userid to fetch userid of newly created user
int userid;
// Create Object objUserLogin of UserLogin_mst()Class
objUserLogin = new UserLogin_mst();
// Fetch userid of Newly created user and assign to local variable userid by calling function objUserLogin.Get_By_UserName
userid = objUserLogin.Get_By_UserName(UName.Trim(), objOrganization.Orgid);
// If userid not equal to 0 then we get userid of Newly created user otherwise error Occured
UserToSiteMapping objusertositemapping = new UserToSiteMapping();
if (userid != 0)
{
// Create Object objContactInfo of ContactInfo_mst class to Store User Contact Information in Contact_info table
ContactInfo_mst objContactInfo = new ContactInfo_mst();
objContactInfo.Userid = userid;
objContactInfo.Firstname = UName.Trim();
objContactInfo.Lastname = UName.Trim();
objContactInfo.Description = Description;
objContactInfo.Empid = EmployeeId;
objContactInfo.Emailid = UserEmailId;
objContactInfo.Landline = LandLineNo;
objContactInfo.Mobile = MobileNo;
objContactInfo.Siteid = Convert.ToInt32(Location);
//if (DrpDepartment.SelectedItem.ToString() != null)
//{
objContactInfo.Deptid = Convert.ToInt32(DepartmentId);
//}
// Call objContactInfo.Insert function to Insert record in Contact_info table
objContactInfo.Insert();
// Show Message Operation perform successfully
//lblMessage.Text = Resources.MessageResource.errDataSave.ToString();
// Calling Function Clear() to Clear all controls on Form
objusertositemapping.Userid = userid;
objusertositemapping.Siteid = Convert.ToInt32(Location);
objusertositemapping.Insert();
return "Created";
}
else
{
return "Error";
}
}
else
{
return "Error";
}
}
else
{
return "Already Exist";
}
}
protected void btnAdd_Click(object sender, EventArgs e)
{
#region Declaration of Local Variables
int siteid, priorityid;
int SLAid = 0;
int createdbyid = 0;
int requesterid = 0;
int FlagInsert;
int requesttypeid;
string userName;
bool FlagUserStatus;
FlagUserStatus = true;
FlagInsert = 0;
#endregion
#region Fetch Current User
MembershipUser User = Membership.GetUser();
userName = User.UserName.ToString();
#endregion
#region Get Current Site and Priority id
siteid = Convert.ToInt16(drpSite.SelectedValue);
priorityid = Convert.ToInt16(drpPriority.SelectedValue);
#endregion
#region Get SLAid on the basis of siteid and Priority id
if (siteid != 0 && priorityid != 0)
{
SLAid = objIncident.Get_By_SLAid(siteid, priorityid);
requesttypeid = Convert.ToInt16(Resources.MessageResource.strRequestTypeId.ToString());
if (requesttypeid == Convert.ToInt16(drpRequestType.SelectedValue))
{
SLAid = 0;
}
}
#endregion
if (userName != "")
{
#region Find Userid of User who Created this Request
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(userName, objOrganization.Orgid);
if (objUser.Userid != 0)
{
createdbyid = objUser.Userid;
}
#endregion
#region Find Userid of User who is Requesting to log a call
#region If User Already Exist
if (Session["UserCreate"].ToString() == "Exist")
{
objUser = objUser.Get_UserLogin_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
if (objUser.Userid != 0)
{
requesterid = objUser.Userid;
}
}
#endregion
#region If New User is to be Created
else if (Session["UserCreate"].ToString() == "create")
{
string varEmail = "";
string varRoleName = Resources.MessageResource.BasicUserRole.ToString();
if (txtEmail.Text == "")
{
varEmail = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
}
else
{
varEmail = txtEmail.Text;
}
int roleid = objRole.Get_By_RoleName(varRoleName);
int status;
objOrganization = objOrganization.Get_Organization();
UserLogin_mst objUserLogin = new UserLogin_mst();
objUserLogin.Username = txtUsername.Text.Trim().ToString();
objUserLogin.Password = Resources.MessageResource.strDefaultPassword.ToString();
objUserLogin.Roleid = roleid;
objUserLogin.Orgid = objOrganization.Orgid;
objUserLogin.ADEnable = false;
objUserLogin.Enable = true;
objUserLogin.Createdatetime = DateTime.Now.ToString();
status = objUserLogin.Insert();
if (status == 1)
{
// Create Mstatus field to send in Membership.CreateUser function as Out Variable for creating Membership User database
MembershipCreateStatus Mstatus = default(MembershipCreateStatus);
// Call Membership.CreateUser function to create Membership user
Membership.CreateUser(txtUsername.Text.ToString().Trim(), Resources.MessageResource.strDefaultPassword.ToString(), varEmail, "Project Name", "Helpdesk", true, out Mstatus);
// Call Roles.AddUserToRole Function to Add User To Role
Roles.AddUserToRole(txtUsername.Text.ToString().Trim(), varRoleName);
// Declare Local Variable Userid to fetch userid of newly created user
// Create Object objUserLogin of UserLogin_mst()Class
objUserLogin = new UserLogin_mst();
// Fetch userid of Newly created user and assign to local variable userid by calling function objUserLogin.Get_By_UserName
requesterid = objUserLogin.Get_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
// If userid not equal to 0 then we get userid of Newly created user otherwise error Occured
ContactInfo_mst objContactInfo = new ContactInfo_mst();
objContactInfo.Userid = requesterid;
objContactInfo.Emailid = varEmail;
objContactInfo.Firstname = txtUsername.Text.ToString();
objContactInfo.Lastname = txtUsername.Text.ToString();
objContactInfo.Insert();
}
}
#endregion
#region If User is Not to be Created
else if (Session["UserCreate"].ToString() == "notcreate")
{
FlagUserStatus = false;
}
#endregion
#endregion
}
objIncident.Title = txtTitle.Text.Trim();
//objIncident.Title = drpTitle.SelectedItem.Text;
objIncident.Slaid = SLAid;
objIncident.Createdbyid = createdbyid;
objIncident.Requesterid = requesterid;
objIncident.Siteid = siteid;
objIncident.Description = txtDescription.Text.ToString().Trim();
objIncident.Deptid = Convert.ToInt16(drpDepartment.SelectedValue);
objIncident.Createdatetime = DateTime.Now.ToString();
IFormatProvider provider = new System.Globalization.CultureInfo("en-CA", true);
String datetime = txtReportedDate.Text.Trim();
DateTime dt = DateTime.Parse(datetime, provider, System.Globalization.DateTimeStyles.NoCurrentDateDefault);
//changed by prachi
//objIncident.Reporteddatetime = dt.ToShortDateString() + " " + DateTime.Now.ToShortTimeString();
DateTime dtNowForTime = new DateTime(DateTime.Now.Year, DateTime.Now.Month, DateTime.Now.Day, Convert.ToInt32(drpTimeHours.SelectedItem.Text), Convert.ToInt32(drpTimeMin.SelectedItem.Text), 0);
//end prachi
objIncident.Reporteddatetime = dt.ToShortDateString() + " " + dtNowForTime.ToShortTimeString();
objIncident.Modeid = Convert.ToInt16(drpMode.SelectedValue);
//objIncident.ExternalTicketNo = txtExternalTicket.Text.ToString().Trim();
if (FlagUserStatus == true)
{
FlagInsert = objIncident.Insert();
#region Save Assetid and incident id in incidenttoassetmaaping
// Get Asset and Incident Id for incidenttoassetmaaping
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(txtUsername.Text.Trim().ToString().Trim(), objOrganization.Orgid);
int userid = Convert.ToInt16(objUser.Userid);
int tempuser1 = Convert.ToInt16(Session["tempuser1"]);
if (tempuser1 == 1)
{
assetid = Convert.ToInt16(Session["assetid"]);
}
else
{
assetid = Convert.ToInt16(objusertoasset.Get_AssetId_By_UserId(userid));
}
int incid = Convert.ToInt16(objIncident.Get_TopIncidentId());
//if (txtassignasset.Text != "")
{
//assetid = Convert.ToInt16(txtassignasset.Text);
if (assetid != 0)
{
objincidenttoasset.Insert(incid, assetid);
objusertoasset.Insert(userid, assetid);
Session.Abandon();
}
}
#endregion
}
if (FlagInsert == 1)
{
int FlagIncdStatesInsert;
int incidentid;
incidentid = objIncident.Get_Current_Incidentid();
objIncidentStates.Incidentid = incidentid;
objIncidentStates.Priorityid = Convert.ToInt16(drpPriority.SelectedValue);
objIncidentStates.Categoryid = Convert.ToInt16(drpCategory.SelectedValue);
objIncidentStates.Statusid = Convert.ToInt16(drpStatus.SelectedValue);
objIncidentStates.Subcategoryid = Convert.ToInt16(drpSubcategory.SelectedValue);
objIncidentStates.Technicianid = Convert.ToInt16(drpTechnician.SelectedValue);
if (Convert.ToInt16(drpTechnician.SelectedValue) != 0)
{
objIncidentStates.AssignedTime = DateTime.Now.ToString();
}
objIncidentStates.Requesttypeid = Convert.ToInt16(drpRequestType.SelectedValue);
FlagIncdStatesInsert = objIncidentStates.Insert();
if (FlagIncdStatesInsert == 1)
{
objIncidentHistory.Incidentid = incidentid;
objIncidentHistory.Operation = "create";
objIncidentHistory.Operationownerid = createdbyid;
objIncidentHistory.Insert();
objSentmailtoUser.SentmailUser(requesterid, incidentid, "open");
if (Convert.ToInt16(drpTechnician.SelectedValue) != 0)
{
objSentmailtoUser.SentmailTechnician(Convert.ToInt16(drpTechnician.SelectedValue), incidentid);
}
////////////////////Added by lalit 28nov to /////////////////////////////////////////////////////
if (Session["id"] != null)
{
int id = Convert.ToInt32(Session["id"].ToString());
SqlConnection con;
SqlCommand cmd;
string connection = ConfigurationManager.ConnectionStrings["CSM_DB"].ConnectionString;
con = new SqlConnection(connection);
cmd = new SqlCommand();
con.Open();
cmd.Connection = con;
cmd.CommandText = "update storemail set IsActive=2 where id='" + id + "'";
cmd.ExecuteNonQuery();
}
Response.Redirect("~/Incident/IncidentRequestUpdate.aspx?" + incidentid + "");
}
}
}
public string UserCreate(string UName, string Password, string Company, string city, string roleid,
string UserEmailId, string RoleName, string Description, string EmployeeId, string LandLineNo,
string MobileNo, string Location, string DepartmentId)
{
objOrganization = objOrganization.Get_Organization();
//Declare Local Variables - Flag,varRolename,FlagMembership
int Flag;
string varRoleName;
bool FlagMembership;
// Use Asp.Net Membership Validator Control Membership.ValidateUser to check User Exist in aspnet Database
FlagMembership = Membership.ValidateUser(UName, Password);
// Create Object of UserLogin_mst Class to Check User Exist in Database UserLogin_mst table
UserLogin_mst objUserLogin = new UserLogin_mst();
// Declare local Variable Flag to Check Status User Exist in databse
Flag = objUserLogin.Get_By_UserName(UName, objOrganization.Orgid);
// If User Does'nt exist in Database and in aspnet databse then flag value will 0 and FlagMembership value will be False
if (Flag == 0 && FlagMembership == false)
{
// Declare status local variable
int status;
// Create Object objUserLogin of UserLogin_mst() Class to insert record in table
objUserLogin = new UserLogin_mst();
objUserLogin.Username = UName;
objUserLogin.Password = Password;
objUserLogin.Company = Company;
objUserLogin.City = city;
objUserLogin.Roleid = Convert.ToInt32(roleid);
objUserLogin.Orgid = objOrganization.Orgid;
objUserLogin.ADEnable = false;
objUserLogin.Enable = true;
objUserLogin.Createdatetime = DateTime.Now.ToString();
// Call Insert function to insert record in UserLogin_mst table
// Check status whether Record inserted Successfully or Not,If status=1 then Success otherwise Operation Fail
status = objUserLogin.Insert();
if (status == 1)
{
// Declare local variable varEmail to fetch email of user from textbox
string varEmail;
//If Email field is Not Empty then Assign value to varEmail Local Variable
if (UserEmailId != "")
{
varEmail = UserEmailId.Trim();
}
// Else Assign value define in MessagesResources.resx file in errMemshipCreateUserEmail field
else
{
varEmail = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
}
// Assign selected text from droprole down to local variable field varRoleName
varRoleName = RoleName.Trim();
// Create Mstatus field to send in Membership.CreateUser function as Out Variable for creating Membership User database
MembershipCreateStatus Mstatus = default(MembershipCreateStatus);
// Call Membership.CreateUser function to create Membership user
Membership.CreateUser(UName.Trim(), Password.Trim(), varEmail, "Project Name", "Helpdesk", true, out Mstatus);
// Call Roles.AddUserToRole Function to Add User To Role
Roles.AddUserToRole(UName.Trim(), varRoleName);
// Declare Local Variable Userid to fetch userid of newly created user
int userid;
// Create Object objUserLogin of UserLogin_mst()Class
objUserLogin = new UserLogin_mst();
// Fetch userid of Newly created user and assign to local variable userid by calling function objUserLogin.Get_By_UserName
userid = objUserLogin.Get_By_UserName(UName.Trim(), objOrganization.Orgid);
// If userid not equal to 0 then we get userid of Newly created user otherwise error Occured
UserToSiteMapping objusertositemapping = new UserToSiteMapping();
if (userid != 0)
{
// Create Object objContactInfo of ContactInfo_mst class to Store User Contact Information in Contact_info table
ContactInfo_mst objContactInfo = new ContactInfo_mst();
objContactInfo.Userid = userid;
objContactInfo.Firstname = UName.Trim();
objContactInfo.Lastname = UName.Trim();
objContactInfo.Description = Description;
objContactInfo.Empid = EmployeeId;
objContactInfo.Emailid = UserEmailId;
objContactInfo.Landline = LandLineNo;
objContactInfo.Mobile = MobileNo;
objContactInfo.Siteid = Convert.ToInt32(Location);
//if (DrpDepartment.SelectedItem.ToString() != null)
//{
objContactInfo.Deptid = Convert.ToInt32(DepartmentId);
//}
// Call objContactInfo.Insert function to Insert record in Contact_info table
objContactInfo.Insert();
// Show Message Operation perform successfully
//lblMessage.Text = Resources.MessageResource.errDataSave.ToString();
// Calling Function Clear() to Clear all controls on Form
objusertositemapping.Userid = userid;
objusertositemapping.Siteid = Convert.ToInt32(Location);
objusertositemapping.Insert();
return("Created");
}
else
{
return("Error");
}
}
else
{
return("Error");
}
}
else
{
return("Already Exist");
}
}
protected void btnAdd_Click(object sender, EventArgs e)
{
/////Add Exception handilng try catch change by vishal 21-05-2012
try
{
#region Declaration of Local Variables
int siteid, priorityid;
int SLAid = 0;
int createdbyid = 0;
int requesterid = 0;
int FlagInsert;
int requesttypeid;
string userName;
bool FlagUserStatus;
FlagUserStatus = true;
FlagInsert = 0;
#endregion
#region Fetch Current User
MembershipUser User = Membership.GetUser();
userName = User.UserName.ToString();
#endregion
#region Get Current Site and Priority id
siteid = Convert.ToInt32(drpSite.SelectedValue);
priorityid = Convert.ToInt32(drpPriority.SelectedValue);
#endregion
#region Get SLAid on the basis of siteid and Priority id
if (siteid != 0 && priorityid != 0)
{
SLAid = objIncident.Get_By_SLAid(siteid, priorityid);
requesttypeid = Convert.ToInt32(Resources.MessageResource.strRequestTypeId.ToString());
if (requesttypeid == Convert.ToInt32(drpRequestType.SelectedValue))
{
SLAid = 0;
}
}
#endregion
if (userName != "")
{
#region Find Userid of User who Created this Request
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(userName, objOrganization.Orgid);
if (objUser.Userid != 0)
{
createdbyid = objUser.Userid;
}
#endregion
#region Find Userid of User who is Requesting to log a call
#region If User Already Exist
if (Session["UserCreate"].ToString() == "Exist")
{
objUser = objUser.Get_UserLogin_By_UserName_Ex(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
if (objUser.Userid != 0)
{
requesterid = objUser.Userid;
}
}
#endregion
#region If New User is to be Created
else if (Session["UserCreate"].ToString() == "create")
{
string varEmail = "";
string varRoleName = Resources.MessageResource.BasicUserRole.ToString();
if (txtEmail.Text == "")
{
varEmail = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
}
else
{
varEmail = txtEmail.Text;
}
int roleid = objRole.Get_By_RoleName(varRoleName);
int status;
objOrganization = objOrganization.Get_Organization();
UserLogin_mst objUserLogin = new UserLogin_mst();
objUserLogin.Username = txtUsername.Text.ToString();
objUserLogin.Password = Resources.MessageResource.strDefaultPassword.ToString();
objUserLogin.Roleid = roleid;
objUserLogin.Orgid = objOrganization.Orgid;
objUserLogin.ADEnable = false;
objUserLogin.Enable = true;
objUserLogin.Createdatetime = DateTime.Now.ToString();
status = objUserLogin.Insert();
if (status == 1)
{
// Create Mstatus field to send in Membership.CreateUser function as Out Variable for creating Membership User database
MembershipCreateStatus Mstatus = default(MembershipCreateStatus);
// Call Membership.CreateUser function to create Membership user
Membership.CreateUser(txtUsername.Text.ToString().Trim(), Resources.MessageResource.strDefaultPassword.ToString(), varEmail, "Project Name", "Helpdesk", true, out Mstatus);
// Call Roles.AddUserToRole Function to Add User To Role
Roles.AddUserToRole(txtUsername.Text.ToString().Trim(), varRoleName);
// Declare Local Variable Userid to fetch userid of newly created user
// Create Object objUserLogin of UserLogin_mst()Class
objUserLogin = new UserLogin_mst();
// Fetch userid of Newly created user and assign to local variable userid by calling function objUserLogin.Get_By_UserName
requesterid = objUserLogin.Get_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
// If userid not equal to 0 then we get userid of Newly created user otherwise error Occured
ContactInfo_mst objContactInfo = new ContactInfo_mst();
objContactInfo.Userid = requesterid;
objContactInfo.Emailid = varEmail;
objContactInfo.Firstname = txtUsername.Text.ToString();
objContactInfo.Lastname = txtUsername.Text.ToString();
objContactInfo.Insert();
/// added by vishal 18-05-2012
Session["UserCreate"] = "";
}
}
#endregion
#region If User is Not to be Created
else if (Session["UserCreate"].ToString() == "notcreate")
{
FlagUserStatus = false;
}
#endregion
#endregion
}
objIncident.Title = txtTitle.Text.Trim();
//objIncident.Title = drpTitle.SelectedItem.Text;
// objIncident.Title = txtTitle.Text.Trim() + "-" + Txtextension.Text.Trim();
//objIncident.Title = txtTitle.Text.Trim();
if (Txtextension.Text != "")
{
string extension = Txtextension.Text;
Int64 vOut = Convert.ToInt64(extension);
//int vOut = Convert.ToInt32(extension);
objIncident.Extension = vOut;
}
//start changed by prachi-19thmarch
if (drpAMCcall.SelectedItem.Text == "NO")
{
objIncident.AMCCall = false;
}
else if (drpAMCcall.SelectedItem.Text == "YES")
{
objIncident.AMCCall = true;
}
//end
objIncident.Slaid = SLAid;
objIncident.Createdbyid = createdbyid;
objIncident.Requesterid = requesterid;
objIncident.Siteid = siteid;
objIncident.Description = txtDescription.Text.ToString().Trim();
objIncident.Deptid = Convert.ToInt32(drpDepartment.SelectedValue);
objIncident.Createdatetime = DateTime.Now.ToString();
objIncident.Modeid = Convert.ToInt32(drpMode.SelectedValue);
//objIncident.ExternalTicketNo = txtExternalTicket.Text.ToString().Trim();
if (FlagUserStatus == true)
{
FlagInsert = objIncident.Insert();
#region Save Assetid and incident id in incidenttoassetmaaping
// Get Asset and Incident Id for incidenttoassetmaaping
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName_Ex(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
int userid = Convert.ToInt32(objUser.Userid);
int tempuser1 = Convert.ToInt32(Session["tempuser1"]);
if (tempuser1 == 1)
{
assetid = Convert.ToInt32(Session["assetid"]);
}
else
{
assetid = Convert.ToInt32(objusertoasset.Get_AssetId_By_UserId(userid));
}
int incid = Convert.ToInt32(objIncident.Get_TopIncidentId());
if (txtassignasset.Text != "")
{
//assetid = Convert.ToInt32(txtassignasset.Text);
if (assetid != 0)
{
objincidenttoasset.Insert(incid, assetid);
objusertoasset.Insert(userid, assetid, objUser.City, objUser.Company);
Session.Abandon();
}
}
#endregion
}
if (FlagInsert == 1)
{
int FlagIncdStatesInsert;
int incidentid;
incidentid = objIncident.Get_Current_Incidentid();
objIncidentStates.Incidentid = incidentid;
objIncidentStates.Priorityid = Convert.ToInt32(drpPriority.SelectedValue);
objIncidentStates.Categoryid = Convert.ToInt32(drpCategory.SelectedValue);
objIncidentStates.Statusid = Convert.ToInt32(drpStatus.SelectedValue);
objIncidentStates.Subcategoryid = Convert.ToInt32(drpSubcategory.SelectedValue);
objIncidentStates.Technicianid = Convert.ToInt32(drpTechnician.SelectedValue);
if (Convert.ToInt32(drpTechnician.SelectedValue) != 0)
{
objIncidentStates.AssignedTime = DateTime.Now.ToString();
}
objIncidentStates.Requesttypeid = Convert.ToInt32(drpRequestType.SelectedValue);
FlagIncdStatesInsert = objIncidentStates.Insert();
if (FlagIncdStatesInsert == 1)
{
objIncidentHistory.Incidentid = incidentid;
objIncidentHistory.Operation = "create";
objIncidentHistory.Operationownerid = createdbyid;
objIncidentHistory.Insert();
objSentmailtoUser.SentmailUser(requesterid, incidentid, "open");
// change code/////////////////////////////////////////////////////////////////
if (FileUpload1.HasFile)
{
string filepath = Server.MapPath("~/FileAttach/");
string[] filenameupd = FileUpload1.FileName.Split(new char[] { '.' });
string filenew = Convert.ToString(incidentid) + "." + filenameupd[1];
FileUpload1.PostedFile.SaveAs(filepath + filenew);
}
///////////////////////////////////////////////////////////////////////////////
if (Convert.ToInt32(drpTechnician.SelectedValue) != 0)
{
objSentmailtoUser.SentmailTechnician(Convert.ToInt32(drpTechnician.SelectedValue), incidentid);
}
Response.Redirect("~/Incident/IncidentRequestUpdate.aspx?incidentid=" + incidentid + "");
}
}
}
catch (Exception ex)
{
string myScript;
myScript = "<script language=javascript>alert('Exception - '" + ex + "');</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
return;
}
}
protected void btnSave_Click(object sender, EventArgs e)
{
// Save User to Database on Button Save click Event
// Start
objOrganization = objOrganization.Get_Organization();
//Declare Local Variables - Flag,varRolename,FlagMembership
int Flag;
string varRoleName;
bool FlagMembership;
// Use Asp.Net Membership Validator Control Membership.ValidateUser to check User Exist in aspnet Database
FlagMembership = Membership.ValidateUser(txtUserName.Text.ToString().Trim(), txtPassword.Text.ToString().Trim());
// Create Object of UserLogin_mst Class to Check User Exist in Database UserLogin_mst table
UserLogin_mst objUserLogin = new UserLogin_mst();
// Declare local Variable Flag to Check Status User Exist in databse
Flag = objUserLogin.Get_By_UserName(txtUserName.Text.ToString().Trim(), objOrganization.Orgid);
// If User Does'nt exist in Database and in aspnet databse then flag value will 0 and FlagMembership value will be False
if (Flag == 0 && FlagMembership == false)
{
// Declare status local variable
int status;
// Create Object objUserLogin of UserLogin_mst() Class to insert record in table
objUserLogin = new UserLogin_mst();
objUserLogin.Username = txtUserName.Text.ToString().Trim();
objUserLogin.Password = txtPassword.Text.ToString().Trim();
objUserLogin.Company = txtCompany.Text.ToString().Trim();
objUserLogin.City = txtCity.Text.ToString().Trim();
objUserLogin.Roleid = Convert.ToInt32(dropRole.SelectedValue);
objUserLogin.Orgid = objOrganization.Orgid;
objUserLogin.ADEnable = false;
objUserLogin.Enable = true;
objUserLogin.Createdatetime = DateTime.Now.ToString();
// Call Insert function to insert record in UserLogin_mst table
// Check status whether Record inserted Successfully or Not,If status=1 then Success otherwise Operation Fail
status = objUserLogin.Insert();
if (status == 1)
{
// Declare local variable varEmail to fetch email of user from textbox
string varEmail;
//If Email field is Not Empty then Assign value to varEmail Local Variable
if (txtEmailId.Text != "")
{
varEmail = txtEmailId.Text.Trim();
}
// Else Assign value define in MessagesResources.resx file in errMemshipCreateUserEmail field
else
{
varEmail = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
}
// Assign selected text from droprole down to local variable field varRoleName
varRoleName = dropRole.SelectedItem.Text.ToString().Trim();
// Create Mstatus field to send in Membership.CreateUser function as Out Variable for creating Membership User database
MembershipCreateStatus Mstatus = default(MembershipCreateStatus);
// Call Membership.CreateUser function to create Membership user
Membership.CreateUser(txtUserName.Text.ToString().Trim(), txtPassword.Text.ToString().Trim(), varEmail, "Project Name", "Helpdesk", true, out Mstatus);
// Call Roles.AddUserToRole Function to Add User To Role
Roles.AddUserToRole(txtUserName.Text.ToString().Trim(), varRoleName);
// Declare Local Variable Userid to fetch userid of newly created user
int userid;
// Create Object objUserLogin of UserLogin_mst()Class
objUserLogin = new UserLogin_mst();
// Fetch userid of Newly created user and assign to local variable userid by calling function objUserLogin.Get_By_UserName
userid = objUserLogin.Get_By_UserName(txtUserName.Text.ToString().Trim(), objOrganization.Orgid);
// If userid not equal to 0 then we get userid of Newly created user otherwise error Occured
UserToSiteMapping objusertositemapping = new UserToSiteMapping();
if (userid != 0)
{
// Create Object objContactInfo of ContactInfo_mst class to Store User Contact Information in Contact_info table
ContactInfo_mst objContactInfo = new ContactInfo_mst();
objContactInfo.Userid = userid;
objContactInfo.Firstname = txtFname.Text.ToString().Trim();
objContactInfo.Lastname = txtLname.Text.ToString().Trim();
objContactInfo.Description = txtDesc.Text.ToString().Trim();
objContactInfo.Empid = txtEmpId.Text;
objContactInfo.Emailid = txtEmailId.Text.ToString().Trim();
objContactInfo.Landline = txtLandline.Text.ToString().Trim();
objContactInfo.Mobile = txtMobile.Text.ToString().Trim();
objContactInfo.Siteid = Convert.ToInt32(DrpSite.SelectedValue);
//if (DrpDepartment.SelectedItem.ToString() != null)
//{
objContactInfo.Deptid = Convert.ToInt32(DrpDepartment.SelectedValue);
//}
// Call objContactInfo.Insert function to Insert record in Contact_info table
objContactInfo.Insert();
// Show Message Operation perform successfully
//lblMessage.Text = Resources.MessageResource.errDataSave.ToString();
// Calling Function Clear() to Clear all controls on Form
objusertositemapping.Userid = userid;
objusertositemapping.Siteid = Convert.ToInt32(DrpSite.SelectedValue);
objusertositemapping.Insert();
Clear();
Response.Redirect("~/admin/ViewUser.aspx");
}
else
{
// Show Message Error Occured due to some Reason
lblMessage.Text = Resources.MessageResource.errOccured.ToString();
}
}
else
{
// Show Message Error Occured due to some Reason
lblMessage.Text = Resources.MessageResource.errOccured.ToString();
}
}
else
{
// Show Message User Already Exist
lblMessage.Text = Resources.MessageResource.errUserExist.ToString();
}
// End Save button Click
}
protected void btnAdd_Click(object sender, EventArgs e)
{
/////Add Exception handilng try catch change by vishal 21-05-2012
try
{
#region Declaration of Local Variables
int siteid, priorityid;
int SLAid = 0;
int createdbyid = 0;
int requesterid = 0;
int FlagInsert;
int requesttypeid;
string userName;
bool FlagUserStatus;
FlagUserStatus = true;
FlagInsert = 0;
#endregion
#region Fetch Current User
MembershipUser User = Membership.GetUser();
userName = User.UserName.ToString();
#endregion
#region Get Current Site and Priority id
siteid = Convert.ToInt32(drpSite.SelectedValue);
priorityid = Convert.ToInt32(drpPriority.SelectedValue);
#endregion
#region Get SLAid on the basis of siteid and Priority id
if (siteid != 0 && priorityid != 0)
{
SLAid = objIncident.Get_By_SLAid(siteid, priorityid);
requesttypeid = Convert.ToInt32(Resources.MessageResource.strRequestTypeId.ToString());
if (requesttypeid == Convert.ToInt32(drpRequestType.SelectedValue))
{
SLAid = 0;
}
}
#endregion
if (userName != "")
{
#region Find Userid of User who Created this Request
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName(userName, objOrganization.Orgid);
if (objUser.Userid != 0)
{
createdbyid = objUser.Userid;
}
#endregion
#region Find Userid of User who is Requesting to log a call
#region If User Already Exist
if (Session["UserCreate"].ToString() == "Exist")
{
objUser = objUser.Get_UserLogin_By_UserName_Ex(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
if (objUser.Userid != 0)
{
requesterid = objUser.Userid;
}
}
#endregion
#region If New User is to be Created
else if (Session["UserCreate"].ToString() == "create")
{
string varEmail = "";
string varRoleName = Resources.MessageResource.BasicUserRole.ToString();
if (txtEmail.Text == "")
{
varEmail = Resources.MessageResource.errMemshipCreateUserEmail.ToString();
}
else
{
varEmail = txtEmail.Text;
}
int roleid = objRole.Get_By_RoleName(varRoleName);
int status;
objOrganization = objOrganization.Get_Organization();
UserLogin_mst objUserLogin = new UserLogin_mst();
objUserLogin.Username = txtUsername.Text.ToString();
objUserLogin.Password = Resources.MessageResource.strDefaultPassword.ToString();
objUserLogin.Roleid = roleid;
objUserLogin.Orgid = objOrganization.Orgid;
objUserLogin.ADEnable = false;
objUserLogin.Enable = true;
objUserLogin.Createdatetime = DateTime.Now.ToString();
status = objUserLogin.Insert();
if (status == 1)
{
// Create Mstatus field to send in Membership.CreateUser function as Out Variable for creating Membership User database
MembershipCreateStatus Mstatus = default(MembershipCreateStatus);
// Call Membership.CreateUser function to create Membership user
Membership.CreateUser(txtUsername.Text.ToString().Trim(), Resources.MessageResource.strDefaultPassword.ToString(), varEmail, "Project Name", "Helpdesk", true, out Mstatus);
// Call Roles.AddUserToRole Function to Add User To Role
Roles.AddUserToRole(txtUsername.Text.ToString().Trim(), varRoleName);
// Declare Local Variable Userid to fetch userid of newly created user
// Create Object objUserLogin of UserLogin_mst()Class
objUserLogin = new UserLogin_mst();
// Fetch userid of Newly created user and assign to local variable userid by calling function objUserLogin.Get_By_UserName
requesterid = objUserLogin.Get_By_UserName(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
// If userid not equal to 0 then we get userid of Newly created user otherwise error Occured
ContactInfo_mst objContactInfo = new ContactInfo_mst();
objContactInfo.Userid = requesterid;
objContactInfo.Emailid = varEmail;
objContactInfo.Firstname = txtUsername.Text.ToString();
objContactInfo.Lastname = txtUsername.Text.ToString();
objContactInfo.Insert();
/// added by vishal 18-05-2012
Session["UserCreate"] = "";
}
}
#endregion
#region If User is Not to be Created
else if (Session["UserCreate"].ToString() == "notcreate")
{
FlagUserStatus = false;
}
#endregion
#endregion
}
objIncident.Title = txtTitle.Text.Trim();
//objIncident.Title = drpTitle.SelectedItem.Text;
// objIncident.Title = txtTitle.Text.Trim() + "-" + Txtextension.Text.Trim();
//objIncident.Title = txtTitle.Text.Trim();
if (Txtextension.Text != "")
{
string extension = Txtextension.Text;
Int64 vOut = Convert.ToInt64(extension);
//int vOut = Convert.ToInt32(extension);
objIncident.Extension = vOut;
}
//start changed by prachi-19thmarch
if (drpAMCcall.SelectedItem.Text == "NO")
{
objIncident.AMCCall = false;
}
else if (drpAMCcall.SelectedItem.Text == "YES")
{
objIncident.AMCCall = true;
}
//end
objIncident.Slaid = SLAid;
objIncident.Createdbyid = createdbyid;
objIncident.Requesterid = requesterid;
objIncident.Siteid = siteid;
objIncident.Description = txtDescription.Text.ToString().Trim();
objIncident.Deptid = Convert.ToInt32(drpDepartment.SelectedValue);
objIncident.Createdatetime = DateTime.Now.ToString();
objIncident.Modeid = Convert.ToInt32(drpMode.SelectedValue);
//objIncident.ExternalTicketNo = txtExternalTicket.Text.ToString().Trim();
if (FlagUserStatus == true)
{
FlagInsert = objIncident.Insert();
#region Save Assetid and incident id in incidenttoassetmaaping
// Get Asset and Incident Id for incidenttoassetmaaping
objOrganization = objOrganization.Get_Organization();
objUser = objUser.Get_UserLogin_By_UserName_Ex(txtUsername.Text.ToString().Trim(), objOrganization.Orgid);
int userid = Convert.ToInt32(objUser.Userid);
int tempuser1 = Convert.ToInt32(Session["tempuser1"]);
if (tempuser1 == 1)
{
assetid = Convert.ToInt32(Session["assetid"]);
}
else
{
assetid = Convert.ToInt32(objusertoasset.Get_AssetId_By_UserId(userid));
}
int incid = Convert.ToInt32(objIncident.Get_TopIncidentId());
if (txtassignasset.Text != "")
{
//assetid = Convert.ToInt32(txtassignasset.Text);
if (assetid != 0)
{
objincidenttoasset.Insert(incid, assetid);
objusertoasset.Insert(userid, assetid, objUser.City, objUser.Company);
Session.Abandon();
}
}
#endregion
}
if (FlagInsert == 1)
{
int FlagIncdStatesInsert;
int incidentid;
incidentid = objIncident.Get_Current_Incidentid();
objIncidentStates.Incidentid = incidentid;
objIncidentStates.Priorityid = Convert.ToInt32(drpPriority.SelectedValue);
objIncidentStates.Categoryid = Convert.ToInt32(drpCategory.SelectedValue);
objIncidentStates.Statusid = Convert.ToInt32(drpStatus.SelectedValue);
objIncidentStates.Subcategoryid = Convert.ToInt32(drpSubcategory.SelectedValue);
objIncidentStates.Technicianid = Convert.ToInt32(drpTechnician.SelectedValue);
if (Convert.ToInt32(drpTechnician.SelectedValue) != 0)
{
objIncidentStates.AssignedTime = DateTime.Now.ToString();
}
objIncidentStates.Requesttypeid = Convert.ToInt32(drpRequestType.SelectedValue);
FlagIncdStatesInsert = objIncidentStates.Insert();
if (FlagIncdStatesInsert == 1)
{
objIncidentHistory.Incidentid = incidentid;
objIncidentHistory.Operation = "create";
objIncidentHistory.Operationownerid = createdbyid;
objIncidentHistory.Insert();
objSentmailtoUser.SentmailUser(requesterid, incidentid, "open");
// change code/////////////////////////////////////////////////////////////////
if (FileUpload1.HasFile)
{
string filepath = Server.MapPath("~/FileAttach/");
string[] filenameupd = FileUpload1.FileName.Split(new char[] { '.' });
string filenew = Convert.ToString(incidentid) + "." + filenameupd[1];
FileUpload1.PostedFile.SaveAs(filepath + filenew);
}
///////////////////////////////////////////////////////////////////////////////
if (Convert.ToInt32(drpTechnician.SelectedValue) != 0)
{
objSentmailtoUser.SentmailTechnician(Convert.ToInt32(drpTechnician.SelectedValue), incidentid);
}
Response.Redirect("~/Incident/IncidentRequestUpdate.aspx?incidentid=" + incidentid + "");
}
}
}
catch (Exception ex)
{
string myScript;
myScript = "<script language=javascript>alert('Exception - '" + ex + "');</script>";
Page.RegisterClientScriptBlock("MyScript", myScript);
return;
}
}