private async Task HandleToneEventAsync(IAudioVideoFlow avFlow, ToneReceivedEventArgs e)
{
AudioVideoIVRAction action = (AudioVideoIVRAction)e.Tone;
Logger.Instance.Information("[AudioVideoIVRJob] ToneReceivedEvent received : {0}.", action);
if (!promptMap.ContainsKey(action))
{
Logger.Instance.Information("[AudioVideoIVRJob] No action defined for this tone.");
return;
}
if (action == AudioVideoIVRAction.TerminateCall)
{
Logger.Instance.Information("[AudioVideoIVRJob] Terminating the call.");
var avCall = avFlow.Parent as IAudioVideoCall;
await avCall.TerminateAsync(m_loggingContext).ConfigureAwait(false);
CleanupEventHandlers(avFlow);
}
else
{
await PlayPromptAsync(avFlow, action).ConfigureAwait(false);
}
}
private void HandleToneReceived(object sender, ToneReceivedEventArgs args)
{
switch (args.Tone)
{
case Rtc.Internal.Platform.ResourceContract.ToneValue.Tone1:
{
m_toneReceived.TrySetResult("sip:[email protected]");
break;
}
case Rtc.Internal.Platform.ResourceContract.ToneValue.Tone2:
{
m_toneReceived.TrySetResult("sip:[email protected]");
break;
}
case Rtc.Internal.Platform.ResourceContract.ToneValue.Tone3:
{
m_toneReceived.TrySetResult("sip:[email protected]");
break;
}
case Rtc.Internal.Platform.ResourceContract.ToneValue.Tone4:
{
m_toneReceived.TrySetResult("sip:[email protected]");
break;
}
default:
{
break;
}
}
}
private async Task HandleToneEventAsync(IAudioVideoFlow flow, ToneReceivedEventArgs e)
{
string tone = ToneValueToString(e.Tone);
if (tone == null)
{
Logger.Instance.Warning("[AudioVideoIVRJob] Tone could not be identified : {0}.", e.Tone.ToString());
return;
}
Logger.Instance.Information("[AudioVideoIVRJob] ToneReceivedEvent received : {0}.", tone);
if (currentMenu?.KeyMap == null || !currentMenu.KeyMap.ContainsKey(tone))
{
Logger.Instance.Information("[AudioVideoIVRJob] No action defined for this tone.");
return;
}
var keyAction = currentMenu.KeyMap[tone];
if (keyAction.Action == AudioVideoIVRActions.PlayPrompt)
{
Logger.Instance.Information("[AudioVideoIVRJob] Playing prompt.");
currentMenu = keyAction;
await PlayPromptAsync(flow).ConfigureAwait(false);
}
else if (keyAction.Action == AudioVideoIVRActions.RepeatPrompt)
{
Logger.Instance.Information("[AudioVideoIVRJob] Repeating prompt.");
await PlayPromptAsync(flow).ConfigureAwait(false);
}
else if (keyAction.Action == AudioVideoIVRActions.GoToPreviousPrompt)
{
Logger.Instance.Information("[AudioVideoIVRJob] Going to previous prompt.");
currentMenu = currentMenu.ParentInput ?? currentMenu;
await PlayPromptAsync(flow).ConfigureAwait(false);
}
else if (keyAction.Action == AudioVideoIVRActions.TransferToUser)
{
Logger.Instance.Information("[AudioVideoIVRJob] Transferring the call to {0}.", keyAction.User);
currentMenu = keyAction;
await PlayPromptAsync(flow).ConfigureAwait(false);
var audioVideoCall = flow.Parent as IAudioVideoCall;
await audioVideoCall.TransferAsync(keyAction.User, null, loggingContext).ConfigureAwait(false);
CleanupEventHandlers(flow);
}
else if (keyAction.Action == AudioVideoIVRActions.TerminateCall)
{
Logger.Instance.Information("[AudioVideoIVRJob] Terminating the call.");
var audioVideoCall = flow.Parent as IAudioVideoCall;
await audioVideoCall.TerminateAsync(loggingContext).ConfigureAwait(false);
CleanupEventHandlers(flow);
}
}
/// <summary>
/// Method to be invoked when user presses a key on the dial pad.
/// </summary>
/// <param name="sender"><see cref="AudioVideoFlow"/> which received the event.</param>
/// <param name="e"><see cref="ToneReceivedEventArgs"/> containing information about the event.</param>
private void ToneReceivedEvent(object sender, ToneReceivedEventArgs e)
{
HandleToneEventAsync(sender as IAudioVideoFlow, e).ContinueWith(t =>
{
if (t.IsFaulted)
{
Logger.Instance.Warning("[AudioVideoIVRJob] Exception while processing tone received event.", t.Exception);
}
else
{
Logger.Instance.Information("[AudioVideoIVRJob] ToneReceivedEvent processed.");
}
});
}
