/// <summary>
/// Gets a paged list of tickets.
/// </summary>
/// <param name="pageIndex">Index of the page.</param>
/// <param name="listSettings">The list settings.</param>
/// <returns></returns>
public IPagination<Ticket> ListTickets(int pageIndex, TicketCenterListSettings listSettings)
{
//TODO: Handle this in controllers
if (!CheckSecurityForTicketActivity(null, TicketActivity.GetTicketInfo))
{
throw new RuleException("noAuth", "User is not authorized to retrieve ticket information");
}
return Repository.ListTickets(pageIndex, listSettings.ItemsPerPage, listSettings.SortColumns, listSettings.FilterColumns, false);
}
public FilterBarViewModel(TicketCenterListSettings listPreferences, UserInfo[] staffUsers, UserInfo[] submitterUsers)
{
Preferences = listPreferences;
StaffUsers = staffUsers;
SubmitterUsers = submitterUsers;
}
public static string SortableColumnHeader(this AjaxHelper helper, HtmlHelper htmlHelper, TicketCenterListSettings currentDisplayPreferences, string action, string listName, string sortColumn, string linkText, AjaxOptions ajaxOptions)
{
var imgContent = string.Empty;
var linkContent = linkText;
var indexContent = string.Empty;
var sortColumns = currentDisplayPreferences.SortColumns;
var cColumn = sortColumns.SingleOrDefault(sc => sc.ColumnName == sortColumn);
if (cColumn != null)
{
var uh = new UrlHelper(helper.ViewContext.RequestContext);
string imgSrc = uh.Content((cColumn.SortDirection == ColumnSortDirection.Ascending) ? "~/Content/arrow_top.png" : "~/Content/arrow_down.png");
imgContent = string.Format("<img src='{0}' alt='{1}' />", imgSrc, cColumn.SortDirection.ToString());
var idx = sortColumns.IndexOf(cColumn) + 1;
indexContent = string.Format("<sup>[{0}]</sup>", idx.ToString());
}
StringBuilder sb = new StringBuilder();
sb.AppendLine("<span style='white-space:nowrap;'>");
var lLine = helper.ActionLink(linkContent, "SortList", new { ListName = listName, ColumnName = sortColumn }, ajaxOptions, new { OnMouseDown = "setShiftStatus(event);", Title = "[shift+click] to add or remove columns from the sort" }).ToString();
sb.AppendLine(lLine + indexContent);
sb.AppendLine(imgContent);
sb.AppendLine("</span>");
return(sb.ToString());
}
/// <summary>
/// Creates the default ticket center list preferences.
/// </summary>
/// <returns></returns>
private List <TicketCenterListSettings> CreateDefaultTicketCenterListPreferences()
{
List <TicketCenterListSettings> preferences = new List <TicketCenterListSettings>();
List <string> disableStatusColumn = new List <string>();
disableStatusColumn.Add("CurrentStatus");
List <string> disableAssignedColumn = new List <string>();
disableAssignedColumn.Add("AssignedTo");
List <string> disableOwnerColumn = new List <string>();
disableOwnerColumn.Add("Owner");
if (Security.IsTdStaff())
{
//unassigned
List <TicketListSortColumn> unassignedSortColumns = new List <TicketListSortColumn>();
List <TicketListFilterColumn> unassignedFilterColumns = new List <TicketListFilterColumn>();
unassignedSortColumns.Add(new TicketListSortColumn("LastUpdateDate", ColumnSortDirection.Descending));
unassignedFilterColumns.Add(new TicketListFilterColumn("CurrentStatus", false, "closed"));
unassignedFilterColumns.Add(new TicketListFilterColumn("AssignedTo", null, null));
TicketCenterListSettings unassigned = new TicketCenterListSettings("unassigned", "Unassigned Tickets", 0, 20, unassignedSortColumns, unassignedFilterColumns, disableAssignedColumn);
preferences.Add(unassigned);
//assigned to me
List <TicketListSortColumn> assignedtomeSortColumns = new List <TicketListSortColumn>();
List <TicketListFilterColumn> assignedtomeFilterColumns = new List <TicketListFilterColumn>();
assignedtomeSortColumns.Add(new TicketListSortColumn("CurrentStatus", ColumnSortDirection.Ascending));
assignedtomeSortColumns.Add(new TicketListSortColumn("LastUpdateDate", ColumnSortDirection.Descending));
assignedtomeFilterColumns.Add(new TicketListFilterColumn("CurrentStatus", false, "closed"));
assignedtomeFilterColumns.Add(new TicketListFilterColumn("AssignedTo", true, Security.CurrentUserName));
TicketCenterListSettings assignedtome = new TicketCenterListSettings("assignedtome", "Tickets Assigned To Me", 1, 20, assignedtomeSortColumns, assignedtomeFilterColumns, disableAssignedColumn);
preferences.Add(assignedtome);
}
int disOrder = (Security.IsTdStaff()) ? 2 : 0; //if staff display order starts at 2 for the remaining built-in lists, otherwise starts at 0
//my tickets
List <TicketListSortColumn> myticketsSortColumns = new List <TicketListSortColumn>();
List <TicketListFilterColumn> myticketsFilterColumns = new List <TicketListFilterColumn>();
myticketsSortColumns.Add(new TicketListSortColumn("LastUpdateDate", ColumnSortDirection.Descending));
myticketsFilterColumns.Add(new TicketListFilterColumn("CurrentStatus", false, "closed"));
myticketsFilterColumns.Add(new TicketListFilterColumn("Owner", true, Security.CurrentUserName));
TicketCenterListSettings mytickets = new TicketCenterListSettings("mytickets", "All My Tickets", disOrder, 20, myticketsSortColumns, myticketsFilterColumns, disableOwnerColumn);
preferences.Add(mytickets);
//open tickets
List <TicketListSortColumn> openSortColumns = new List <TicketListSortColumn>();
List <TicketListFilterColumn> openFilterColumns = new List <TicketListFilterColumn>();
openSortColumns.Add(new TicketListSortColumn("CurrentStatus", ColumnSortDirection.Ascending));
openSortColumns.Add(new TicketListSortColumn("LastUpdateDate", ColumnSortDirection.Descending));
openFilterColumns.Add(new TicketListFilterColumn("CurrentStatus", false, "closed"));
TicketCenterListSettings opentickets = new TicketCenterListSettings("opentickets", "All Open Tickets", disOrder + 1, 20, openSortColumns, openFilterColumns, disableStatusColumn);
preferences.Add(opentickets);
//history
List <TicketListSortColumn> historyticketsSortColumns = new List <TicketListSortColumn>();
List <TicketListFilterColumn> historyticketsFilterColumns = new List <TicketListFilterColumn>();
historyticketsSortColumns.Add(new TicketListSortColumn("LastUpdateDate", ColumnSortDirection.Descending));
historyticketsFilterColumns.Add(new TicketListFilterColumn("CurrentStatus", true, "closed"));
if (Security.IsTdStaff())
{
historyticketsFilterColumns.Add(new TicketListFilterColumn("AssignedTo", true, Security.CurrentUserName));
}
else
{
historyticketsFilterColumns.Add(new TicketListFilterColumn("Owner", true, Security.CurrentUserName));
}
TicketCenterListSettings historytickets = new TicketCenterListSettings("historytickets", "Ticket History", disOrder + 2, 20, historyticketsSortColumns, historyticketsFilterColumns, disableStatusColumn);
preferences.Add(historytickets);
return(preferences);
}
