public void AddTicket(Tickets t)
{
TaskFile tf = new TaskFile();
EnhancementFile ef = new EnhancementFile();
int i = new[] { tf.GetMaxTaskID(), ef.GetMaxEnhID(), GetMaxTicketID() }.Max() + 1;
StreamWriter sw = new StreamWriter(filePath, append: true);
sw.WriteLine($"\n{i},{t.summary},{t.status},{t.priority},{t.submitter},{t.assigned},{t.watchrgoup},{t.severity}");
Ticket.Add(t);
sw.Close();
//try
//{
// //first generate movie id
// t.recordID = Ticket.Max(m => m.recordID) + 1;
// StreamWriter sw = new StreamWriter(filePath);
// sw.WriteLine($"\n{t.recordID},{t.summary},{t.status},{t.priority},{t.submitter},{t.assigned},{t.watchrgoup},{t.severity}");
// sw.Close();
// Ticket.Add(t);
// logger.Info("Ticket id {Id} added", t.recordID);
//}t.recordID, t.summary, t.status, t.priority, t.submitter, t.assigned, t.watchrgoup, t.severity);
//catch (Exception ex)
//{
// logger.Error(ex.Message);
//}
}
public override void Execute()
{
int id = LimitedIntDialog.Instance().Read("Código", 1000);
int units = LimitedIntDialog.Instance().Read("Unidades", 1000);
Ticket.Add(new SaleLine(id, units));
}
public override void Execute()
{
int max = Ticket.Lines();
int line = LimitedIntDialog.Instance().Read("Línea? ", max);
Ticket.Add(new RepetitionLine(line));
}
/// <summary>
/// This is the last call in the end-of-day report
/// </summary>
public static void SetOrderIdOffset()
{
Ticket ticket = Ticket.Add(TicketType.EndOfDayDummyTicket, 0, 0, 0, 0);
int offsetId = Ticket.GetHighestTicketId(ticket.PrimaryKey.Year);
Ticket.Delete(ticket.PrimaryKey);
SettingManager.SetStoreSetting("DailyIdOffset", offsetId);
}
/// <summary>
/// Add a new entry to the Ticket table
/// </summary>
public static Ticket Add(TicketType type, int partyId, int seatingId,
int employeeId, int customerId)
{
Ticket newTicket = Ticket.Add(type, partyId, seatingId, employeeId, customerId);
Tickets.Add(newTicket.PrimaryKey, newTicket);
return(newTicket);
}
private static Ticket CsvLine2Ticket(string line)
{
var list = new Ticket();
var nmbs = line.Split(",");
foreach (var nmb in nmbs)
{
list.Add(int.Parse(nmb));
}
return(list);
}
/// <summary>
/// Read the ticket info, and return the ticket
/// values ordered by the rules.
/// </summary>
/// <param name="path">The input path.</param>
/// <returns>The ordered ticket.</returns>
public Ticket GetExample2(String path)
{
var ticketInfo = ReadTicketInfo(path);
var rulesForColumn = GetRulesForColumns(ticketInfo);
var orderedTicket = new Ticket();
for (int i = 0; i < ticketInfo.Rules.Count; ++i)
{
var column = rulesForColumn.IndexOf(i);
orderedTicket.Add(ticketInfo.Tickets[0][column]);
}
return(orderedTicket);
}
private void AddTicket()
{
Milestone[] milestones = Project.GetMilestones(mContext);
if (milestones.Length == 0)
{
MessageBox.Show(
Resources.String_PleaseAddAMilestoneBeforeAddingATicket,
Resources.String_Error,
MessageBoxButtons.OK,
MessageBoxIcon.Error,
MessageBoxDefaultButton.Button1,
FormUtil.GetMessageBoxOptions(this));
tabControl.SelectedTab = milestonesTabPage;
return;
}
using (var form = new TicketDetailsForm(mContext, FormUtil.GetFontContext(), FormUtil.GetFormatter(), Project, null)) {
if (form.ShowDialog() != DialogResult.OK)
{
return;
}
Ticket ticket = form.RetrieveTicket();
// Add.
ticket.Add(mContext);
// Flush.
mContext.Flush();
// Create ticket history entry.
TicketHistory ticketHistory = ticket.NewHistory(Resources.String_TicketCreated);
ticketHistory.Add(mContext);
// Show tickets.
ShowTickets();
FormUtil.SelectNew(ticketsListView, ticket);
UpdateButtonsEnabledProperty();
ticketsListView.Focus();
UpdateTicket(true);
}
}
public ActionResult New(string subject, string message, string periority)
{
ViewBag.Title = "ارسال تیکت جدید";
Ticket tk = new Ticket();
try
{
tk.CreateDate = DateTime.Now;
tk.CustomerId = long.Parse(Session["customer_id"].ToString());
tk.Priority = int.Parse(periority);
tk.Status = 1;
tk.StatusDate = DateTime.Now;
tk.Subject = subject;
tk.Add();
TicketContent tkc = new TicketContent();
tkc.Content = message;
tkc.CustomerId = long.Parse(Session["customer_id"].ToString());
tkc.RegisterDate = DateTime.Now;
tkc.TicketId = tk.Id;
tkc.Add();
return(RedirectToAction("Index", "Ticket"));
}
catch (Exception ex)
{
ErrorLog log = new ErrorLog();
log.Description = ex.Message;
if (ex.InnerException != null)
{
log.Description += ";" + ex.Message;
}
log.ErrorDate = DateTime.Now;
log.Add();
}
return(View(tk));
}
