/// <summary>
/// Connect To telephony server
/// </summary>
/// <param name="telephonyServer"></param>
/// <param name="userName"></param>
/// <param name="password"></param>
/// <returns></returns>
public bool Connect(string telephonyServer, string secU, string secP)
{
tConnect secConn = new tConnect();
try
{
lock (s_SyncVar)
{
System.Net.IPAddress[] ips = System.Net.Dns.GetHostAddresses(telephonyServer);
if (ips == null || ips.Length == 0)
{
throw new Exception(
"Error: Could not resolve name specified!");
}
string sIpaddress = @"gtcp://" + ips[0].ToString() + ":54331";
Log.Write("|DE|Connecting to Voice Elements server at {0}.", sIpaddress);
TelephonyServer = new TelephonyServer(sIpaddress, secConn.SecU, secConn.SecP);
TelephonyServer.NewCall += new NewCall(m_TelephonyServer_NewCall);
TelephonyServer.RegisterDNIS();
TelephonyServer.SetSingleClientMode();
TelephonyServer.AutoAssignVoiceResources = false;
Log.Write("CONNECTED");
s_Connected = true;
try
{
this.ActivityId = CampaignAPI.DialerConnected();
}
catch (Exception ex)
{
if (ex.Message.ToLower().IndexOf("unable to connect to the remote server") >= 0)
{
Log.Write("|DE|Unable to connect, please check setting and location of the VE server.");
}
else
{
Log.Write("|DE|Error connecting to VE server.");
}
Disconnect();
return(false);
}
}
return(true);
}
catch (ElementsException ee)
{
TelephonyServer = null;
Log.WriteException(ee, "Elements Exception Connect");
}
catch (Exception ex)
{
TelephonyServer = null;
Log.WriteException(ex, "Exception Connect");
}
return(false);
}
/// <summary>
/// Disconnect server
/// </summary>
public void Disconnect()
{
lock (s_SyncVar)
{
s_Connected = false;
if (TelephonyServer != null)
{
try
{
// stop campaign polling
if (tmrGetCampaigns != null)
{
tmrGetCampaigns.Stop();
tmrGetCampaigns = null;
}
// stop agents pooling
if (tmrGetAgents != null)
{
tmrGetAgents.Stop();
tmrGetAgents = null;
}
// stop running campaigns
StopAllCampaigns();
// dispose all channels
ManagedChannel.Dispose();
ManagedAgent.Dispose();
CampaignProcess.Dispose();
}
catch { }
try
{
CampaignAPI.DialerStoped(this.ActivityId);
}
catch (Exception ex)
{
Log.WriteException(ex, "Updating Dialer start error");
}
TelephonyServer.NewCall -= new NewCall(m_TelephonyServer_NewCall);
TelephonyServer.Dispose();
TelephonyServer = null;
// wait for a while, Child threads release the resources
Thread.Sleep(10);
Log.Write("|DE|Disconnected from VE server.");
}
}
}
