/// <summary>
/// Saves the or update.
/// </summary>
/// <param name="sourceData">The source data.</param>
/// <param name="userId">The user identifier.</param>
/// <returns>
/// Tin object
/// </returns>
public ResultMessage <TblTicketHistoryDto> Save(TblTicketMasterDto sourceData, long userId)
{
var result = new ResultMessage <TblTicketHistoryDto>();
var data = new TblTicketHistoryDto
{
TicketId = sourceData.Id,
Value = JsonConvert.SerializeObject(sourceData)
};
var dbResult = this.Save(new List <TblTicketHistoryDto> {
data
}, userId);
if (dbResult == null)
{
return(result);
}
result.Messages.AddRange(dbResult.Messages);
if (!result.IsError && dbResult.Item != null)
{
result.Item = dbResult.Item.FirstOrDefault();
}
return(result);
}
/// <summary>
/// Adds the update.
/// </summary>
/// <param name="ticketMasterDto">The ticketMasterDto dto.</param>
/// <returns>Newly added object</returns>
private IHttpActionResult AddUpdate(TblTicketMasterDto ticketMasterDto)
{
var result = new ResultMessage <TblTicketMasterDto>();
try
{
result = this.ticketManagerService.SaveOrUpdate(ticketMasterDto, this.UserId);
this.SaveHistory(ticketMasterDto, result.Item);
}
catch (Exception ex)
{
LoggerService.LogException(ex);
result.Messages.Add(new Message(null, ex.Message));
}
return(this.CreateCustomResponse(result));
}
/// <summary>
/// Save the History of changes happened with ticket
/// </summary>
/// <param name="ticketMasterDto">The TicketMasterDto </param>
/// <param name="item">The object saved in DB firts time</param>
private void SaveHistory(TblTicketMasterDto ticketMasterDto, TblTicketMasterDto item)
{
if (ticketMasterDto.Id == 0)
{
ticketMasterDto.Id = item.Id;
this.ticketHistoryService.Save(item, this.UserId);
}
else
{
ticketMasterDto = this.ticketHistoryService.GetByTicketId(ticketMasterDto.Id).First();
if (ticketMasterDto.Description != item.Description || ticketMasterDto.Type != item.Type || ticketMasterDto.AssignedTo != item.AssignedTo || ticketMasterDto.Title != item.Title ||
ticketMasterDto.Status != item.Status || ticketMasterDto.Priority != item.Priority || ticketMasterDto.IsDeleted != item.IsDeleted)
{
this.ticketHistoryService.Save(item, this.UserId);
}
}
}
public IHttpActionResult Update([FromBody] TblTicketMasterDto ticketMasterDto, long ticketId)
{
ticketMasterDto.Id = ticketId;
return(this.AddUpdate(ticketMasterDto));
}
public IHttpActionResult Add([FromBody] TblTicketMasterDto ticketMasterDto)
{
return(this.AddUpdate(ticketMasterDto));
}
