public async Task <dynamic> SetWorkerOffline(string workerSid)
{
var result = client.ListReservationsForWorker(settings.TaskRouter.Workspace.Sid, workerSid);
result.Reservations.ForEach(r => {
client.UpdateReservation(
settings.TaskRouter.Workspace.Sid, r.TaskSid, r.Sid, "rejected", settings.TaskRouter.Activities.Offline.Sid);
});
var worker = client.UpdateWorkerActivity(
settings.TaskRouter.Workspace.Sid, workerSid, settings.TaskRouter.Activities.Offline.Sid);
var model = CreateWorkerModel(worker);
return(model);
}
static void Main(string[] args)
{
// Find your Account Sid and Auth Token at twilio.com/user/account
string AccountSid = "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
string AuthToken = "your_auth_token";
string WorkspaceSid = "WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
string TaskSid = "WTXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
string ReservationSid = "WRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
var client = new TaskRouterClient(AccountSid, AuthToken);
// accept a reservation
Reservation reservation = client.UpdateReservation(WorkspaceSid, TaskSid, ReservationSid, "accepted", null);
Console.WriteLine(reservation.ReservationStatus);
}
static void Main(string[] args)
{
// Find your Account Sid and Auth Token at twilio.com/user/account
string AccountSid = "{{ account_sid }}";
string AuthToken = "{{ auth_token }}";
string WorkspaceSid = "{{ workspace_sid }}";
string TaskSid = "{{ task_sid }}";
string ReservationSid = "{{ reservation_sid }}";
var client = new TaskRouterClient(AccountSid, AuthToken);
// reject a reservation
Reservation reservation = client.UpdateReservation(WorkspaceSid, TaskSid, ReservationSid, "rejected", null);
Console.WriteLine(reservation.ReservationStatus);
}
static void Main(string[] args)
{
// Find your Account Sid and Auth Token at twilio.com/user/account
string AccountSid = "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
string AuthToken = "your_auth_token";
string WorkspaceSid = "WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
string TaskSid = "WTXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
string ReservationSid = "WRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
var client = new TaskRouterClient(AccountSid, AuthToken);
// Update a Reservation with a Dequeue instruction
Reservation reservation = client.GetReservation(WorkspaceSid, TaskSid, ReservationSid);
Console.WriteLine(reservation.ReservationStatus);
Console.WriteLine(reservation.WorkerName);
client.UpdateReservation(WorkspaceSid, "Tasks", TaskSid, ReservationSid,
instruction: "dequeue",
dequeueFrom: "+18001231234");
}
static void Main(string[] args)
{
// Find your Account Sid and Auth Token at twilio.com/user/account
string AccountSid = "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
string AuthToken = "your_auth_token";
string WorkspaceSid = "WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
string TaskSid = "WTXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
string ReservationSid = "WRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
var client = new TaskRouterClient(AccountSid, AuthToken);
// Update a Reservation with a Redirect instruction
Reservation reservation = client.GetReservation(WorkspaceSid, TaskSid, ReservationSid);
Console.WriteLine(reservation.ReservationStatus);
Console.WriteLine(reservation.WorkerName);
client.UpdateReservation(WorkspaceSid, "Tasks", TaskSid, ReservationSid,
instruction: "Redirect",
redirectCallSid: "CA123456789",
redirectUrl: "http://example.com/assignment_redirect");
}
static void Main(string[] args)
{
// Find your Account Sid and Auth Token at twilio.com/user/account
string AccountSid = "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
string AuthToken = "your_auth_token";
string WorkspaceSid = "WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
string TaskSid = "WTXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
string ReservationSid = "WRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
var client = new TaskRouterClient(AccountSid, AuthToken);
// Update a Reservation with a Conference instruction
Reservation reservation = client.GetReservation(WorkspaceSid, TaskSid, ReservationSid);
Console.WriteLine(reservation.ReservationStatus);
Console.WriteLine(reservation.WorkerName);
client.UpdateReservation(WorkspaceSid, "Tasks", TaskSid, ReservationSid,
instruction: "conference",
from: "+18001231234",
conferenceStatusCallback: "https://www.example.com/ConferenceEvents",
conferenceStatusCallbackEvent: new string[] { "start", "end", "join", "leave", "mute", "hold" }
);
}
static void Main(string[] args)
{
// Find your Account Sid and Auth Token at twilio.com/user/account
string AccountSid = "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
string AuthToken = "your_auth_token";
string WorkspaceSid = "WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
string TaskSid = "WTXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
string ReservationSid = "WRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
var client = new TaskRouterClient(AccountSid, AuthToken);
// Update a Reservation with a Call instruction
Reservation reservation = client.GetReservation(WorkspaceSid, TaskSid, ReservationSid);
Console.WriteLine(reservation.ReservationStatus);
Console.WriteLine(reservation.WorkerName);
client.UpdateReservation(WorkspaceSid, "Tasks", TaskSid, ReservationSid,
instruction: "call",
callFrom: "+19876543210",
callUrl: "http://example.com/agent_answer",
callStatusCallbackUrl: "http://example.com/agent_answer_status_callback",
callAccept: "true");
}
