public HttpResponseMessage GetAllTickets(int nApplicationID, int nUserID)
{
List <TakamulTicket> lstTakamulTicket = null;
var lstTickets = this.oITicketServices.IlGetAllActiveTickets(nApplicationID, nUserID);
if (lstTickets.Count() > 0)
{
lstTakamulTicket = new List <TakamulTicket>();
foreach (var ticket in lstTickets)
{
string sRemoteFilePath = string.Empty;
if (!string.IsNullOrEmpty(ticket.DEFAULT_IMAGE))
{
sRemoteFilePath = Path.Combine(CommonHelper.sGetConfigKeyValue(ConstantNames.RemoteFileServerPath), ticket.DEFAULT_IMAGE);
}
TakamulTicket oTakamulTicket = new TakamulTicket()
{
TicketID = ticket.ID,
TicketCode = ticket.TICKET_CODE,
ApplicationID = ticket.APPLICATION_ID,
TicketName = ticket.TICKET_NAME,
TicketDescription = ticket.TICKET_DESCRIPTION,
TicketStatusID = ticket.TICKET_STATUS_ID,
TicketStatusRemark = ticket.TICKET_STATUS_REMARK,
TicketStatusName = ticket.TICKET_STATUS_NAME,
RemoteFilePath = sRemoteFilePath,
CreatedDate = string.Format("{0} {1}", ticket.CREATED_DATE.ToShortDateString(), ticket.CREATED_DATE.ToShortTimeString())
};
lstTakamulTicket.Add(oTakamulTicket);
}
}
return(Request.CreateResponse(HttpStatusCode.OK, lstTakamulTicket));
}
public HttpResponseMessage GetTicketDetails(int nTicketID)
{
TakamulTicket oTakamulTicket = null;
TicketViewModel oTicketViewModel = this.oITicketServices.oGetTicketDetails(nTicketID);
if (oTicketViewModel != null)
{
string sBase64DefaultImage = string.Empty;
string sRemoteFilePath = string.Empty;
if (!string.IsNullOrEmpty(oTicketViewModel.DEFAULT_IMAGE))
{
sRemoteFilePath = Path.Combine(CommonHelper.sGetConfigKeyValue(ConstantNames.RemoteFileServerPath), oTicketViewModel.DEFAULT_IMAGE);
}
oTakamulTicket = new TakamulTicket()
{
TicketID = oTicketViewModel.ID,
ApplicationID = oTicketViewModel.APPLICATION_ID,
Base64DefaultImage = sBase64DefaultImage,
TicketCode = oTicketViewModel.TICKET_CODE,
TicketName = oTicketViewModel.TICKET_NAME,
TicketDescription = oTicketViewModel.TICKET_DESCRIPTION,
TicketStatusID = oTicketViewModel.TICKET_STATUS_ID,
TicketStatusRemark = oTicketViewModel.TICKET_STATUS_REMARK,
TicketStatusName = oTicketViewModel.TICKET_STATUS_NAME,
RemoteFilePath = sRemoteFilePath
};
}
return(Request.CreateResponse(HttpStatusCode.OK, oTakamulTicket));
}
public HttpResponseMessage CreateTicket(TakamulTicket oTakamulTicket, int nUserID, int nLanguageID)
{
ApiResponse oApiResponse = new ApiResponse();
string sResultMessage = string.Empty;
if (ModelState.IsValid)
{
try
{
string sDefaultImagePath = string.Empty;
if (!string.IsNullOrEmpty(oTakamulTicket.Base64DefaultImage))
{
enumFileTypes oEnumFileTypes = (enumFileTypes)Enum.Parse(typeof(enumFileTypes), oTakamulTicket.DefaultImageType.ToString());
switch (oEnumFileTypes)
{
case enumFileTypes.png:
sDefaultImagePath = CommonHelper.AppendTimeStamp("fake.png");
break;
case enumFileTypes.jpg:
sDefaultImagePath = CommonHelper.AppendTimeStamp("fake.jpg");
break;
case enumFileTypes.jpeg:
sDefaultImagePath = CommonHelper.AppendTimeStamp("fake.jpeg");
break;
}
}
TicketViewModel oTicketViewModel = new TicketViewModel()
{
APPLICATION_ID = oTakamulTicket.ApplicationID,
TICKET_NAME = oTakamulTicket.TicketName,
TICKET_DESCRIPTION = oTakamulTicket.TicketDescription,
DEFAULT_IMAGE = sDefaultImagePath,
TICKET_CREATED_PLATFORM = (int)Infrastructure.Core.enmTicketPlatForm.Mobile,
CREATED_BY = nUserID
};
Response oResponse = this.oITicketServices.oInsertTicket(oTicketViewModel, nUserID);
if (oResponse.nOperationResult == 1)
{
if (!string.IsNullOrEmpty(sDefaultImagePath) && !string.IsNullOrEmpty(oTakamulTicket.Base64DefaultImage))
{
FileAccessService oFileAccessService = new FileAccessService(CommonHelper.sGetConfigKeyValue(ConstantNames.FileAccessURL));
if (!oResponse.ResponseID.Equals("-99"))
{
Byte[] oArrImage = Convert.FromBase64String(oTakamulTicket.Base64DefaultImage);
MagickImage oMagickImage = new MagickImage(oArrImage);
oMagickImage.Format = MagickFormat.Png;
oMagickImage.Resize(Convert.ToInt32(CommonHelper.sGetConfigKeyValue(ConstantNames.ImageWidth)), Convert.ToInt32(CommonHelper.sGetConfigKeyValue(ConstantNames.ImageHeight)));
string sDirectoyPath = Path.Combine(oTakamulTicket.ApplicationID.ToString(), oResponse.ResponseID);
oFileAccessService.CreateDirectory(sDirectoyPath);
//oFileAccessService.WirteFileByte(Path.Combine(sDirectoyPath, sDefaultImagePath), oArrImage);
oFileAccessService.WirteFileByte(Path.Combine(sDirectoyPath, sDefaultImagePath), oMagickImage.ToByteArray());
}
}
oApiResponse.OperationResult = 1;
oApiResponse.ResponseID = Convert.ToInt32(oResponse.ResponseID);
sResultMessage = nLanguageID == 2 ? "Ticket has been successfully created." : "تم إنشاء الموضوع بنجاح.";
oApiResponse.OperationResultMessage = sResultMessage;
}
else
{
switch (oResponse.nOperationResult)
{
case -5:
oApiResponse.OperationResult = -5;
sResultMessage = nLanguageID == 2 ? "The Application is expired." : "انتهت صلاحية التطبيق.";
oApiResponse.OperationResultMessage = sResultMessage;
break;
case -6:
oApiResponse.OperationResult = -6;
sResultMessage = nLanguageID == 2 ? "OTP is not verified." : "لم يتم التحقق من رمز التفعيل.";
oApiResponse.OperationResultMessage = sResultMessage;
break;
case -7:
oApiResponse.OperationResult = -7;
sResultMessage = nLanguageID == 2 ? "User is blocked." : "المستخدم محضور.";
oApiResponse.OperationResultMessage = sResultMessage;
break;
case -8:
oApiResponse.OperationResult = -8;
sResultMessage = nLanguageID == 2 ? "Ticket submission is restricted." : "المواضيع الجديدة مقيدة.";
oApiResponse.OperationResultMessage = sResultMessage;
break;
case -9:
oApiResponse.OperationResult = -9;
sResultMessage = nLanguageID == 2 ? "Ticket Submission Interval Days reached." : "وصلت للفترة الزمنية لتقديم للمواضيع.";
oApiResponse.OperationResultMessage = sResultMessage;
break;
default:
oApiResponse.OperationResult = 0;
sResultMessage = nLanguageID == 2 ? "An error occurred during the operation. Please try again later." : "حدث خطأ يرجى المحاولة لاحقا مرة أخرى.";
oApiResponse.OperationResultMessage = sResultMessage;
break;
}
}
return(Request.CreateResponse(HttpStatusCode.OK, oApiResponse));
}
catch (Exception ex)
{
Elmah.ErrorLog.GetDefault(HttpContext.Current).Log(new Elmah.Error(ex));
oApiResponse.OperationResult = 0;
oApiResponse.OperationResultMessage = nLanguageID == 2 ? "An error occurred during the operation. Please try again later." : "حدث خطأ يرجى المحاولة لاحقا مرة أخرى.";
return(Request.CreateResponse(HttpStatusCode.InternalServerError, oApiResponse));
}
}
oApiResponse.OperationResult = 0;
oApiResponse.OperationResultMessage = nLanguageID == 2 ? "validation failed": "خطاء في التحقق";
return(Request.CreateResponse(HttpStatusCode.BadRequest, oApiResponse));
}
public HttpResponseMessage GetTicketChats(int nTicketID)
{
TakamulTicketChatRepo oTakamulTicketChatRepo = new TakamulTicketChatRepo();
List <TakamulTicketChat> lstTakamulTicket = null;
List <TicketChatViewModel> lstTicketViewModel = this.oITicketServices.IlGetTicketChats(nTicketID);
if (lstTicketViewModel.Count > 0)
{
lstTakamulTicket = new List <TakamulTicketChat>();
foreach (var oTicketChatItem in lstTicketViewModel)
{
string sReplyMessage = string.Empty;
string sTicketChatItemRemoteFilePath = string.Empty;
if (oTicketChatItem.TICKET_CHAT_TYPE_ID != 1)
{
sTicketChatItemRemoteFilePath = Path.Combine(CommonHelper.sGetConfigKeyValue(ConstantNames.RemoteFileServerPath), oTicketChatItem.REPLY_FILE_PATH);
}
TakamulTicketChat oTakamulTicketChat = new TakamulTicketChat()
{
ApplicationID = oTicketChatItem.APPLICATION_ID,
TicketID = oTicketChatItem.TICKET_ID,
ReplyMessage = oTicketChatItem.REPLY_MESSAGE,
ReplyDate = string.Format("{0} {1}", oTicketChatItem.REPLIED_DATE.ToShortDateString(), oTicketChatItem.REPLIED_DATE.ToShortTimeString()),
TicketChatID = oTicketChatItem.ID,
TicketChatTypeID = oTicketChatItem.TICKET_CHAT_TYPE_ID,
TicketChatTypeName = oTicketChatItem.CHAT_TYPE,
UserFullName = oTicketChatItem.PARTICIPANT_FULL_NAME,
UserID = oTicketChatItem.TICKET_PARTICIPANT_ID,
RemoteFilePath = sTicketChatItemRemoteFilePath
};
lstTakamulTicket.Add(oTakamulTicketChat);
oTakamulTicketChatRepo.TakamulTicketChatList = lstTakamulTicket;
}
}
TicketViewModel oTicketViewModel = this.oITicketServices.oGetTicketDetails(nTicketID);
TakamulTicket oTakamulTicket = null;
if (oTicketViewModel != null)
{
string sRemoteFilePath = string.Empty;
if (!string.IsNullOrEmpty(oTicketViewModel.DEFAULT_IMAGE))
{
sRemoteFilePath = Path.Combine(CommonHelper.sGetConfigKeyValue(ConstantNames.RemoteFileServerPath), oTicketViewModel.DEFAULT_IMAGE);
}
oTakamulTicket = new TakamulTicket()
{
TicketID = oTicketViewModel.ID,
ApplicationID = oTicketViewModel.APPLICATION_ID,
TicketCode = oTicketViewModel.TICKET_CODE,
TicketName = oTicketViewModel.TICKET_NAME,
TicketDescription = oTicketViewModel.TICKET_DESCRIPTION,
TicketStatusID = oTicketViewModel.TICKET_STATUS_ID,
TicketStatusRemark = oTicketViewModel.TICKET_STATUS_REMARK,
TicketStatusName = oTicketViewModel.TICKET_STATUS_NAME,
CreatedDate = string.Format("{0} {1}", oTicketViewModel.CREATED_DATE.ToShortDateString(), oTicketViewModel.CREATED_DATE.ToShortTimeString()),
RemoteFilePath = sRemoteFilePath
};
oTakamulTicketChatRepo.TakamulTicket = oTakamulTicket;
//TODO:: Replace with original code
if (oTicketViewModel.TICKET_STATUS_ID == 3) //Rejected
{
oTakamulTicketChatRepo.RejectReason = "reject reason from database";
}
}
return(Request.CreateResponse(HttpStatusCode.OK, oTakamulTicketChatRepo));
}
public HttpResponseMessage GetHomePageData(int nApplicationID, int nUserID, int nLanguageID)
{
HomePageRepo oHomePageRepo = new HomePageRepo();
List <TakamulTicket> lstTakamulTicket = null;
if (nUserID != -99)
{
var lstTickets = this.oITicketServices.IlGetAllActiveTickets(nApplicationID, nUserID);
if (lstTickets.Count > 0)
{
lstTakamulTicket = new List <TakamulTicket>();
foreach (var ticket in lstTickets.OrderByDescending(x => x.ID).Take(5))
{
string sRemoteFilePath = string.Empty;
if (!string.IsNullOrEmpty(ticket.DEFAULT_IMAGE))
{
sRemoteFilePath = Path.Combine(CommonHelper.sGetConfigKeyValue(ConstantNames.RemoteFileServerPath), ticket.DEFAULT_IMAGE);
}
TakamulTicket oTakamulTicket = new TakamulTicket()
{
TicketID = ticket.ID,
TicketCode = ticket.TICKET_CODE,
ApplicationID = ticket.APPLICATION_ID,
TicketName = ticket.TICKET_NAME,
TicketDescription = ticket.TICKET_DESCRIPTION,
TicketStatusID = ticket.TICKET_STATUS_ID,
TicketStatusRemark = ticket.TICKET_STATUS_REMARK,
TicketStatusName = ticket.TICKET_STATUS_NAME,
RemoteFilePath = sRemoteFilePath,
CreatedDate = string.Format("{0} {1}", ticket.CREATED_DATE.ToShortDateString(), ticket.CREATED_DATE.ToShortTimeString())
};
lstTakamulTicket.Add(oTakamulTicket);
}
oHomePageRepo.TakamulTicketList = lstTakamulTicket;
}
}
List <TakamulNews> lstTakamulNews = null;
var lstNews = this.oINewsServices.IlGetAllActiveNews(nApplicationID, nLanguageID);
if (lstNews.Count() > 0)
{
lstTakamulNews = new List <TakamulNews>();
foreach (var news in lstNews.OrderByDescending(x => x.ID).Take(5))
{
string sRemoteFilePath = string.Empty;
if (!string.IsNullOrEmpty(news.NEWS_IMG_FILE_PATH))
{
sRemoteFilePath = Path.Combine(CommonHelper.sGetConfigKeyValue(ConstantNames.RemoteFileServerPath), news.NEWS_IMG_FILE_PATH);
}
TakamulNews oTakamulNews = new TakamulNews()
{
NewsID = news.ID,
ApplicationID = news.APPLICATION_ID,
NewsContent = news.NEWS_CONTENT,
NewsTitle = news.NEWS_TITLE,
PublishedDate = string.Format("{0} {1}", news.PUBLISHED_DATE.ToShortDateString(), news.PUBLISHED_DATE.ToShortTimeString()),
RemoteFilePath = sRemoteFilePath
};
lstTakamulNews.Add(oTakamulNews);
}
oHomePageRepo.TakamulNewsList = lstTakamulNews;
}
List <TakamulEvents> lstTakamulEvents = null;
var lstEvents = this.oIEventsServices.IlGetAllActiveEvents(nApplicationID, nLanguageID);
if (lstEvents.Count() > 0)
{
lstTakamulEvents = new List <TakamulEvents>();
foreach (var oEvent in lstEvents.OrderByDescending(x => x.ID).Take(5))
{
string sRemoteFilePath = string.Empty;
if (!string.IsNullOrEmpty(oEvent.EVENT_IMG_FILE_PATH))
{
sRemoteFilePath = Path.Combine(CommonHelper.sGetConfigKeyValue(ConstantNames.RemoteFileServerPath), oEvent.EVENT_IMG_FILE_PATH);
}
TakamulEvents oTakamulEvents = new TakamulEvents()
{
EventID = oEvent.ID,
APPLICATIONID = oEvent.APPLICATION_ID,
EVENTDESCRIPTION = oEvent.EVENT_DESCRIPTION,
EVENTNAME = oEvent.EVENT_NAME,
EVENTDATE = string.Format("{0} {1}", oEvent.EVENT_DATE.ToShortDateString(), oEvent.EVENT_DATE.ToShortTimeString()),
Latitude = oEvent.EVENT_LATITUDE,
Longitude = oEvent.EVENT_LONGITUDE,
RemoteFilePath = sRemoteFilePath
};
lstTakamulEvents.Add(oTakamulEvents);
}
oHomePageRepo.TakamulEventList = lstTakamulEvents;
}
return(Request.CreateResponse(HttpStatusCode.OK, oHomePageRepo));
}
