public ActionResult <Result> PublishAuth([FromBody] dynamic ticket)
{
string user_id = Token.GetUserId(HttpContext.Request.Headers["Authorization"].ToString().Substring(7));
TUser user = userServer.Retrieve(new TUser()
{
UserId = user_id
});
JObject data = JObject.Parse(ticket.ToString());
//解析数据
TTicket tkt = new TTicket
{
UserId = user.UserId,
TypeId = int.Parse(data["TypeId"].ToString())
};
TTicketChat tktc = new TTicketChat
{
Content = data["Content"].ToString(),
Annex = data["Annex"]?.ToString(),
UserId = user.UserId
};
if (tkt.TypeId != 0 && tkt.TypeId != 400002 && (tkt.TypeId < 600000 || tkt.TypeId >= 700000))
{
throw new ResultException("工单类型错误");
}
//发布
ticketServer.Publish(tkt, tktc);
return(new Result(200, "成功"));
}
/// <summary>
/// 提交新工单
/// </summary>
/// <param name="t">工单信息</param>
/// <param name="tc">内容信息</param>
void ITicket.Publish(TTicket t, TTicketChat tc)
{
using (TransactionScope scope = new TransactionScope())
{
m_iTicket.Create(t);
m_iTicket.AddReply(t, new TTicketChat
{
TicketId = t.TicketId,
Content = tc.Content,
UserId = tc.UserId,
Annex = tc.Annex
});
scope.Complete();
}
}
public ActionResult <Result> Publish([FromBody] dynamic ticket)
{
JObject data = JObject.Parse(ticket.ToString());
//解析数据
TTicket tkt = new TTicket
{
Email = data["Email"].ToString(),
TypeId = int.Parse(data["TypeId"].ToString())
};
TTicketChat tktc = new TTicketChat
{
Content = data["Content"].ToString(),
Annex = data["Annex"]?.ToString()
};
string reg_email = @"^\w+(?<=[^ ])@\w+\.\w+$";
if (!Regex.IsMatch(tkt.Email, reg_email))
{
throw new ResultException("邮箱格式错误");
}
if (tkt.TypeId != 0 && tkt.TypeId != 400002 && (tkt.TypeId < 600000 || tkt.TypeId >= 700000))
{
throw new ResultException("工单类型错误");
}
//发布
ticketServer.Publish(tkt, tktc);
// ticketServer.Create(new TTicket()
// {
// TypeId = ticket.TypeId == 0 ? 400002 : ticket.TypeId,
// Email = ticket.Email,
// Content = ticket.Content,
// Annex = ticket.Annex
// });
return(new Result(200, "成功"));
}
public ActionResult <Result> Reply([FromBody] TTicketChat tc)
{
string user_id = Token.GetUserId(HttpContext.Request.Headers["Authorization"].ToString().Substring(7));
TUser user = userServer.Retrieve(new TUser()
{
UserId = user_id
});
TTicket t = ticketServer.Retrieve(new TTicket {
TicketId = tc.TicketId
});
if (t.UserId != user.UserId && user.Super == 0)
{
throw new ResultException("无权操作");
}
if (t == null)
{
throw new ResultException("工单不存在");
}
if (tc.Content == null || tc.Content == "")
{
throw new ResultException("工单内容为空");
}
if (t.UserId != user.UserId)
{
t.StatusId = 700002;//等待回复
}
ticketServer.AddReply(t, new TTicketChat
{
TicketId = t.TicketId,
Content = tc.Content,
Annex = tc.Annex,
UserId = user.UserId
});
return(new Result(200, "成功"));
}
/// <summary>
/// 为工单添加回复
/// </summary>
/// <param name="t">工单信息</param>
/// <param name="tc">回复信息</param>
void ITicket.AddReply(TTicket t, TTicketChat tc)
{
using (TransactionScope scope = new TransactionScope())
{
Random rand = new Random((int)Tools.Ticks());
string id = Tools.Ticks() + "" + rand.Next(1000, 10000);
tc.TicketChatId = id;
tc.CreateTime = DateTime.Now;
m_db.TTicketChat.Add(tc);
m_db.SaveChanges();
m_redis.HashSet("DB:T_TicketChat", tc.TicketChatId, t);
m_iTicket.Update(new TTicket
{
TicketId = t.TicketId,
ActiveTime = t.CreateTime,
StatusId = t.StatusId
});
scope.Complete();
}
}
