/// <summary>
/// 得到一个详情的信息
/// </summary>
/// <param name="id"></param>
/// <returns></returns>
public static SysVisitParticularModel GetParticularModel(int id)
{
Sys_VisitInfoDAL dal = new Sys_VisitInfoDAL();
var model = dal.GetParticularModel(id);
if (model != null)
{
model.recordType = Enum.GetName(typeof(Model.Enum.VisitInfoEnum.RecordType), model.rt_Maxid);
model.visitManner = Enum.GetName(typeof(Model.Enum.VisitInfoEnum.VisitManner), model.vm_id);
model.handleStatName = Enum.GetName(typeof(Model.Enum.VisitInfoEnum.HandleStat), model.handleStat);
model.CompanyName = T_AccountBLL.GetCompanyName(model.accid);
model.tagList = Sys_VisitTagNexusBLL.GetVisitInfoTagList(model.id);
model.replyList = Sys_VisitReplyBLL.GetList(model.id);
#region 得到事件概要
List <int> vrids = new List <int>();;
if (model.vr_Maxid > 0)
{
vrids.Add(model.vr_Maxid);
}
if (model.vr_Minid > 0)
{
vrids.Add(model.vr_Minid);
}
if (model.vr_Threeid > 0)
{
vrids.Add(model.vr_Threeid);
}
if (vrids.Count() > 0)
{
List <Sys_VisitReason> vrList = Sys_VisitReasonBLL.GetList(vrids.ToArray());
if (vrList != null)
{
foreach (Sys_VisitReason vrItem in vrList)
{
if (vrItem.id == model.vr_Maxid)
{
model.visitReasonOne = vrItem.vr_name;
}
else if (vrItem.id == model.vr_Minid)
{
model.visitReasonTwo = vrItem.vr_name;
}
else if (vrItem.id == model.vr_Threeid)
{
model.visitReasonThree = vrItem.vr_name;
}
}
}
}
#endregion
}
return(model);
}
/// <summary>
/// 得到单个店铺需要处理回访
/// </summary>
/// <param name="accid"></param>
/// <returns></returns>
public static List <SysNeedVisitModel> GetNeedVisitList(int accid)
{
Sys_VisitInfoDAL dal = new Sys_VisitInfoDAL();
var list = dal.GetNeedVisitList(accid);
foreach (SysNeedVisitModel item in list)
{
item.handleStatName = Enum.GetName(typeof(Model.Enum.VisitInfoEnum.HandleStat), item.handleStat);
}
return(list);
}
/// <summary>
/// 得到事件列表
/// </summary>
/// <param name="pageIndex"></param>
/// <param name="pageSize"></param>
/// <param name="dapperWhere"></param>
/// <param name="filedOrder"></param>
/// <returns></returns>
public static List <SysCaseModel> GetCaseList(int pageIndex, int pageSize, List <DapperWhere> dapperWhere, string filedOrder)
{
Sys_VisitInfoDAL dal = new Sys_VisitInfoDAL();
var list = dal.GetCaseList(pageIndex, pageSize, dapperWhere, filedOrder);
foreach (SysCaseModel item in list)
{
item.handleStatName = Enum.GetName(typeof(Model.Enum.VisitInfoEnum.HandleStat), item.handleStat);
}
return(list);
}
public static VisitPeriodModel GetVisitPeriod(int accid)
{
Sys_VisitInfoDAL dal = new Sys_VisitInfoDAL();
VisitPeriodModel model = new VisitPeriodModel();
try
{
dynamic data = dal.GetLastVisit(accid);
model.Accid = data.accid;
model.LastVisitTime = data.insertTime;
model.Period = data.diff;
model.VisitWay = Enum.GetName(typeof(Model.Enum.VisitInfoEnum.VisitManner), data.vm_id);
return(model);
}
catch (Exception ex)
{
return(null);
}
}
/// <summary>
/// 得到列表
/// </summary>
/// <param name="pageIndex"></param>
/// <param name="pageSize"></param>
/// <param name="dapperWheres"></param>
/// <param name="filedOrder"></param>
/// <returns></returns>
public static List <Sys_VisitInfoBase> GetList(int pageIndex, int pageSize, List <DapperWhere> dapperWheres, string filedOrder)
{
Sys_VisitInfoDAL dal = new Sys_VisitInfoDAL();
var list = dal.GetList(pageIndex, pageSize, dapperWheres, filedOrder);
try
{
foreach (Sys_VisitInfoBase item in list)
{
string prob = "";
if (string.IsNullOrEmpty(item.t_mk))
{
prob = "反馈问题：未说明";
}
else
{
prob = "反馈问题：" + item.t_mk;
}
string feedBack = (item.vi_Content.IndexOf('｛') > 0 && item.vi_Content.Length > 0)
? ("客服回复：" + item.vi_Content.Substring(item.vi_Content.IndexOf('｝') + 1,
item.vi_Content.Length - item.vi_Content.IndexOf('｝') - 1))
: ("客服回复：" + item.vi_Content);
string reg = @"[<].*?[>]";
//source = Regex.Replace(source, reg, "");
item.FeedBack = Regex.Replace(feedBack, reg, "");;
item.Problem = prob;
#region abandon code
//string temp = item.vi_Content.Substring(item.vi_Content.IndexOf('：') + 1,
// item.vi_Content.Length - item.vi_Content.IndexOf('：') - 1);
/////^[\u0391-\uFFE5]+$/
//if (temp.LastIndexOf('>') > 0 && temp.LastIndexOf('>') < temp.Length)
//{
// string fb = "回复：";
// item.FeedBack = temp.Substring(temp.LastIndexOf('｝') + 1,
// temp.LastIndexOf('/') - temp.LastIndexOf('｝') - 2);
// if (item.FeedBack.Length>0)
// {
// item.FeedBack = fb + item.FeedBack;
// }
// else
// {
// item.FeedBack = fb + temp.Substring(temp.LastIndexOf('>') + 1,
// temp.Length - temp.LastIndexOf('>') - 1);
// if (item.FeedBack.Length <= fb.Length)
// {
// item.FeedBack = fb + temp.Substring(temp.LastIndexOf('｝') + 1,
// temp.Length - temp.LastIndexOf('｝') - 2);
// }
// }
// if (item.FeedBack.IndexOf('>')>0)
// {
// item.FeedBack = fb + item.FeedBack.Substring(item.FeedBack.IndexOf('>') + 1,
// item.FeedBack.Length - item.FeedBack.IndexOf('>')-1);
// }
//}
//else
//{
// item.FeedBack = item.vi_Content;
//}
//if (temp.LastIndexOf('【') > 0)
//{
// item.Problem = "反馈问题：" +
// temp.Substring(temp.IndexOf('>') + 1,
// temp.LastIndexOf('】') - temp.IndexOf('>'));
//}
#endregion
}
}
catch (Exception ex)
{
Logger.Error("visitList", ex);
}
foreach (Sys_VisitInfoBase item in list)
{
item.recordType = Enum.GetName(typeof(Model.Enum.VisitInfoEnum.RecordType), item.rt_Maxid);
item.visitManner = Enum.GetName(typeof(Model.Enum.VisitInfoEnum.VisitManner), item.vm_id);
item.handleStatName = Enum.GetName(typeof(Model.Enum.VisitInfoEnum.HandleStat), item.handleStat);
}
return(list);
}
/// <summary>
/// 新增
/// </summary>
/// <param name="model"></param>
/// <returns></returns>
public static int Add(Sys_VisitInfo model)
{
Sys_VisitInfoDAL dal = new Sys_VisitInfoDAL();
return(dal.Add(model));
}
/// <summary>
/// 更新回访状态
/// </summary>
/// <param name="vid"></param>
/// <param name="handleStat"></param>
/// <returns></returns>
public static bool UpdateVisitStat(int vid, int handleStat)
{
Sys_VisitInfoDAL dal = new Sys_VisitInfoDAL();
return(dal.UpdateVisitStat(vid, handleStat));
}
