protected void SupportTicketButton_Click(object sender, EventArgs e)
{
try
{
if (Member.IsLogged)
{
var ticket = new SupportTicket(Convert.ToInt32(Request.QueryString["ticketId"]));
var InText = InputChecker.HtmlEncode(SupportTicketTextBox.Text, SupportTicketTextBox.MaxLength, U5004.MESSAGE);
ticket.ReplyFromMember(InText);
ticket.IsSolved = false;
ticket.Date = DateTime.Now;
ticket.Save();
SuccMessage.Text = U3501.SUPPSENT;
TicketLiteral.Text = SupportTicketReply.GetAllTicketRepliesHtml(ticket.Id, Member.Current, true);
//Clear the fields
ErrorMessagePanel.Visible = false;
SupportTicketTextBox.Text = "";
}
}
catch (MsgException ex)
{
ErrorMessagePanel.Visible = true;
ErrorMessage.Text = ex.Message;
}
catch (Exception ex)
{
ErrorLogger.Log(ex);
}
}
protected void Page_Load(object sender, EventArgs e)
{
string IsTicket = string.IsNullOrEmpty(Request.QueryString["ticketId"]) ? "" : Request.QueryString["ticketId"];
if (IsTicket != "")
{
TicketLiteral.Text = SupportTicketReply.GetAllTicketRepliesHtml(Convert.ToInt32(IsTicket), Member.CurrentInCache, true, true);
NotificationManager.Refresh(NotificationType.UnreadSupportTickets);
}
}