public async Task <MessageResponse> SendMessageAsync(string message, string lastContext = "")
{
var storeCredentials = await StoreCredentialsCache.GetStoreAsync(uow, storeId);
if (storeCredentials == null)
{
var logRep = uow.GetRepository <LogRepository>();
await logRep.RecLog(
NopLogLevel.Error,
LogMessages.Fmt(LogMessages.STORE_CREDENTIALS_NOT_FOUND, storeId)
);
return(null);
}
var conversation = new ConversationService(
storeCredentials.Username,
storeCredentials.Password,
ConversationService.CONVERSATION_VERSION_DATE_2017_05_26
);
var response = conversation.Message(storeCredentials.WorkspaceId, new MessageRequest
{
Input = new { text = message },
Context = string.IsNullOrEmpty(lastContext) ? null : JsonConvert.DeserializeObject(lastContext)
});
response.Context = JsonConvert.SerializeObject(response.Context);
return(response);
}
/// <summary>
/// This method is called after a customer or agent connects
/// </summary>
/// <returns>Async obj</returns>
public override async Task OnConnectedAsync()
{
var currentUserDetails = await CurrentUserDetails();
var chatConversationHandler = CreateHumanAgentConversation();
switch (currentUserDetails.Role)
{
case NopRoles.LIVECHAT_AGENT:
var agentHubRules = new AgentHubRules(
livechatRules: livechatRules,
userTracker: userTracker,
groupManager: Groups,
clientsManager: Clients,
conversationHandler: chatConversationHandler
);
await agentHubRules.OnAgentConnectedAsync(currentUserDetails);
break;
case NopRoles.LIVECHAT_USER:
var storeDetails = await StoreCredentialsCache.GetStoreAsync(
uow,
currentUserDetails.CustomerStoreId);
// If store is configured to use a bot as an agent, why should create it accordingly
if (storeDetails != null && storeDetails.ShouldUseWatson)
{
chatConversationHandler = CreateWatsonConversation();
}
var customerHubRules = new CustomerHubRules(
livechatRules: livechatRules,
context: Context,
groupManager: Groups,
clientsManager: Clients,
conversationHandler: chatConversationHandler
);
await customerHubRules.OnCustomerConnectedAsync(currentUserDetails);
break;
default:
await logRepository.RecLog(
NopLogLevel.Error,
LogMessages.ON_CONNECTED_NO_RULES);
break;
}
await base.OnConnectedAsync();
}