/// <summary>
/// Create a task of speech question and answer activity for dtmf menu.
/// </summary>
/// <returns>Task</returns>
protected Task <ActivityResult> Create_SpeechQuestionAnswerActivityForDtmfMenu()
{
Task <ActivityResult> task = null;
try
{
objLogger.Log(Logger.LogLevel.Info, "Asking dtmf menu");
List <Grammar> dtmfGrammars = new List <Grammar> {
this.CreateGrammar()
};
SpeechQuestionAnswerActivity speechQaActivity = new SpeechQuestionAnswerActivity(this.AudioVideoCall, string.Empty, null, dtmfGrammars, null, null);
speechQaActivity.SilenceTimeOut = 3;
speechQaActivity.MaximumSilence = 3;
speechQaActivity.MaximumNoRecognition = 3;
speechQaActivity.PreFlushDtmf = false;
speechQaActivity.MainPromptAppendSssml(this.Configuration.HelpStatement.MainPrompt);
speechQaActivity.CanBargeIn = true;
return(speechQaActivity.ExecuteAsync());
}
catch (ArgumentNullException exception)
{
base.Exception = exception;
}
return(task);
}
/// <summary>
/// Create a task of speech question and answer activity for help menu
/// </summary>
/// <returns></returns>
protected Task <ActivityResult> Create_SpeechQuestionAnswerActivityForHelpMenu()
{
Task <ActivityResult> task = null;
try
{
this.objLogger.Log(Logger.LogLevel.Info, "Wait for * to press");
List <Grammar> dtmfGrammars = new List <Grammar> {
this.CreateHelpDtmfGrammar()
};
SpeechQuestionAnswerActivity speechQaActivity = new SpeechQuestionAnswerActivity(this.AudioVideoCall, string.Empty, null, dtmfGrammars, null, null);
speechQaActivity.SilenceTimeOut = 3;
speechQaActivity.MaximumSilence = 3;
speechQaActivity.MaximumNoRecognition = 3;
speechQaActivity.PreFlushDtmf = false;
speechQaActivity.CanBargeIn = true;
speechQaActivity.isCommandActivity = true;
return(speechQaActivity.ExecuteAsync());
}
catch (ArgumentNullException exception)
{
base.Exception = exception;
}
return(task);
}
/// <summary>
/// Creates a task of speech question answer activity to ask question if user wants to set up a callback.
/// </summary>
/// <returns></returns>
protected Task <ActivityResult> Create_SpeechQuestionAnswerActivity()
{
Task <ActivityResult> task = null;
try
{
string mainPrompt = string.Format(
CultureInfo.InvariantCulture,
this.Configuration.CallbackQa.MainPrompt,
this.ContactInfo.DisplayName,
this.ConvertAvailabilityToPrompt(this.ContactInfo.Availability));
SpeechQuestionAnswerActivity speechGetNumber = new SpeechQuestionAnswerActivity(this.AudioVideoCall, mainPrompt, speechGrammar, null, null, null);
speechGetNumber.NoRecognitionPrompt = this.Configuration.CallbackQa.NoRecognitionPrompt;
speechGetNumber.SilenceTimeOut = 3;
speechGetNumber.CanBargeIn = true;
speechGetNumber.PreFlushDtmf = false;
return(speechGetNumber.ExecuteAsync());
}
catch (ArgumentNullException exception)
{
base.Exception = exception;
}
return(task);
}
/// <summary>
/// Creates a task of speech question and answer activity for asking main menu.
/// </summary>
/// <returns></returns>
protected Task <ActivityResult> Create_SpeechQuestionAnswerActivity()
{
Task <ActivityResult> task = null;
try
{
objLogger.Log(Logger.LogLevel.Info, "Asking main menu");
List <Grammar> dtmfGrammars = new List <Grammar> {
this.SetupGrammar()
};
SpeechQuestionAnswerActivity speechQaActivity = new SpeechQuestionAnswerActivity(this.avCall, string.Empty, null, dtmfGrammars, null, null);
StringBuilder prompt = new StringBuilder();
foreach (var option in this.MainMenuConfiguration.Options)
{
prompt.Append(option.Prompt);
}
speechQaActivity.MainPrompt = prompt.ToString();
speechQaActivity.SilenceTimeOut = 3;
speechQaActivity.MaximumSilence = 3;
speechQaActivity.MaximumNoRecognition = 3;
speechQaActivity.PreFlushDtmf = false;
speechQaActivity.CanBargeIn = true;
return(speechQaActivity.ExecuteAsync());
}
catch (ArgumentNullException exception)
{
base.Exception = exception;
}
return(task);
}
/// <summary>
/// Creates a task of speech question answer activity to ask user for number to dial.
/// </summary>
/// <returns></returns>
protected Task <ActivityResult> Create_SpeechQuestionAnswerActivity()
{
Task <ActivityResult> task = null;
try
{
SpeechQuestionAnswerActivity speechGetNumber = new SpeechQuestionAnswerActivity(this.AudioVideoCall, this.Configuration.GetNumberQA.MainPrompt, speechGrammar, dtmfGrammar, null, null);
speechGetNumber.NoRecognitionPrompt = this.Configuration.GetNumberQA.NoRecognitionPrompt;
speechGetNumber.SilenceTimeOut = 3;
speechGetNumber.CanBargeIn = true;
speechGetNumber.PreFlushDtmf = true;
return(speechGetNumber.ExecuteAsync());
}
catch (ArgumentNullException exception)
{
base.Exception = exception;
}
return(task);
}
/// <summary>
/// Creates a task of a speech question answer activity to get the contact name user wants to contact with.
/// </summary>
/// <returns></returns>
protected Task <ActivityResult> Create_SpeechQuestionAnswerActivity()
{
Task <ActivityResult> task = null;
try
{
SpeechQuestionAnswerActivity speechQAGetContactName = new SpeechQuestionAnswerActivity(this.avCall, this.Configuration.GetContactQa.MainPrompt, speechGrammar, null, null, null);
speechQAGetContactName.NoRecognitionPrompt = this.Configuration.GetContactQa.NoRecognitionPrompt;
speechQAGetContactName.CanBargeIn = true;
speechQAGetContactName.PreFlushDtmf = false;
return(speechQAGetContactName.ExecuteAsync());
}
catch (ArgumentNullException exception)
{
base.Exception = exception;
}
return(task);
}
/// <summary>
/// Task of speech question answer activity.
/// </summary>
/// <returns></returns>
public Task <ActivityResult> CreateSpeechQActivity()
{
Task <ActivityResult> task = null;
try
{
SpeechQuestionAnswerActivity speechQa = new SpeechQuestionAnswerActivity(this.Call, this.mainPrompt, this.Grammars, this.DtmfGrammars, null, null);
speechQa.InitializeParameters(inputs);
task = speechQa.ExecuteAsync();
task.Wait();
}
catch (ArgumentNullException exception)
{
base.Exception = exception;
}
catch (AggregateException ae)
{
base.Exception = ae.InnerExceptions[0];
ae.Handle((X) => { Console.WriteLine(" SpeechQa activity aggregateException:" + ae.InnerExceptions[0].Message); return(true); });
}
return(task);
}
/// <summary>
/// Create a task of speech question and answer activity for asking PIN number to the user.
/// </summary>
/// <returns></returns>
protected Task <ActivityResult> Create_SpeechQuestionAnswerActivity()
{
Task <ActivityResult> task = null;
try
{
SpeechQuestionAnswerActivity speechQAActivity = new SpeechQuestionAnswerActivity(this.CustomerSession.AudioVideoCall, this.Configuration.GetPinQa.MainPrompt, m_speechGrammar, m_dtmfGrammar, null, null);
speechQAActivity.NoRecognitionPrompt = this.Configuration.GetPinQa.NoRecognitionPrompt;
speechQAActivity.SilenceTimeOut = 3;
speechQAActivity.MaximumSilence = 3;
speechQAActivity.MaximumNoRecognition = 3;
speechQAActivity.SilencePrompt = this.Configuration.GetPinQa.NoRecognitionPrompt;
speechQAActivity.PreFlushDtmf = false;
speechQAActivity.CanBargeIn = true;
return(speechQAActivity.ExecuteAsync());
}
catch (ArgumentNullException exception)
{
base.Exception = exception;
}
return(task);
}
