public void GenerateRetryEmail(string ClientId)
{
try
{
log.Info("Generating Retry Email");
var emailService = new SMTPEmailService(MailSettings.SmtpSection().Network.Host);
var overrideToList = MailSettings.EmailOverrideTo != null?MailSettings.EmailOverrideTo.ToList() : null;
var payload = new EmailPayload
{
FromEmailAddress = MailSettings.SmtpSection().From,
To = overrideToList != null && overrideToList.Count > 0 ? overrideToList : new List <string> {
Config.Instance.EmailTooManyRetriesTo
},
Subject = Config.Instance.EmailTooManyRetriesSubject,
Body = $"Retry count has exceeded {Config.Instance.EmailTooManyRetriesCount} from client {ClientId}. Please review provided interface data.",
IsBodyHtml = true,
};
emailService.Send(payload);
}
catch (Exception e)
{
log.Error("Fail GenerateRetryEmail", e);
}
}
public void GenerateErrorMessageEmail(string Message)
{
try
{
log.Info("Generating ErrorMessage Email");
var emailService = new SMTPEmailService(MailSettings.SmtpSection().Network.Host);
var overrideToList = MailSettings.EmailOverrideTo != null?MailSettings.EmailOverrideTo.ToList() : null;
var payload = new EmailPayload
{
FromEmailAddress = MailSettings.SmtpSection().From,
To = overrideToList.Count > 0 ? overrideToList : new List <string> {
Config.Instance.EmailErrorMessageTo
},
Subject = "CusRelService Error",
Body = Message,
IsBodyHtml = true,
};
emailService.Send(payload);
}
catch (Exception e)
{
log.Error("Fail ErrorMessage Email", e);
}
}
public Result EmailTicketAssigned(Ticket ticket)
{
var result = new Result();
if (ticket != null)
{
var userResult = servicesProxy.UserService.GetUser(ticket.Assignment.Employee.Username);
if (userResult.OK && userResult.User != null && userResult.User.GetsNotificationOnAssignment && IsValidEmail(userResult.User.Email))
{
string emailSettings = servicesProxy.SettingsService.GetSetting("EmailTicketAssigned").Setting.Value;
string emailCc = Regex.Match(emailSettings, "CC:([^|]*)").Groups[1].Value;
string emailBcc = Regex.Match(emailSettings, "BCC:([^|]*)").Groups[1].Value;
string emailSubject = Regex.Match(emailSettings, "SUBJECT:([^|]*)").Groups[1].Value;
string emailBody = Regex.Match(emailSettings, "BODY:([^|]*)").Groups[1].Value;
string[] overrideToList;
smtpSettings.TryGetValue("OVERRIDETO", out overrideToList);
try
{
var emailService = new SMTPEmailService(smtpSettings["HOST"].FirstOrDefault());
var payload = new EmailPayload
{
FromEmailAddress = smtpSettings["FROM"].FirstOrDefault(),
To = overrideToList != null && overrideToList.Length > 0 ? overrideToList.ToList() : new List <string> {
userResult.User.Email
},
Subject = emailSubject.Replace("{Ticket.Id}", ticket.Id.ToString()),
Body = emailBody.
Replace("{Ticket.Id}", ticket.Id.ToString()).
Replace("{Ticket.Priority}", ticket.Priority.HasValue ? ticket.Priority.Value.ToString() : "no priority").
Replace("<br />", "<br />\r\n"),
CC = overrideToList != null && overrideToList.Length > 0 ? null : (!string.IsNullOrEmpty(emailCc) ? emailCc.Split(';').Select(a => a.Trim()).ToList() : null),
BCC = overrideToList != null && overrideToList.Length > 0 ? null : (!string.IsNullOrEmpty(emailBcc) ? emailBcc.Split(';').Select(a => a.Trim()).ToList() : null),
IsBodyHtml = true,
};
emailService.Send(payload);
}
catch (Exception e)
{
result.SetFail(e);
}
}
else
{
result.SetFail(string.Format("User {0} does not have a valid email or is not configured to receive notifications. Notification not sent.", ticket.Assignment.Employee.Username));
}
}
return(result);
}
public Result EmailHighPriorityChange(Ticket Ticket)
{
var result = new Result();
if (Ticket != null)
{
if (IsValidEmail(Ticket.Assignment.GroupContact.Email))
{
var emailDeptChange = servicesProxy.SettingsService.GetSetting("EmailHighPriorityChange").Setting.Value;
var emailCc = Regex.Match(emailDeptChange, "CC:([^|]*)").Groups[1].Value;
var emailBcc = Regex.Match(emailDeptChange, "BCC:([^|]*)").Groups[1].Value;
var emailSubject = Regex.Match(emailDeptChange, "Subject:([^|]*)").Groups[1].Value;
emailSubject = emailSubject.Replace("{Ticket.Id}", Ticket.Id.ToString());
var emailBody = Regex.Match(emailDeptChange, "Body:([^|]*)").Groups[1].Value;
emailBody = emailBody.Replace("{Ticket.Reasons}", Ticket.Reasons != null ? string.Join(", ", Ticket.Reasons.ToArray()) : "");
emailBody = emailBody.Replace("{Ticket.Id}", Ticket.Id.ToString());
emailBody = emailBody.Replace("{Ticket.Comments}", Ticket.Comments);
emailBody = emailBody.Replace("<br />", "<br />\r\n");
try
{
var emailService = new SMTPEmailService(smtpSettings["HOST"].FirstOrDefault());
string[] overrideToList;
smtpSettings.TryGetValue("OVERRIDETO", out overrideToList);
var payload = new EmailPayload
{
FromEmailAddress = smtpSettings["FROM"].FirstOrDefault(),
To = overrideToList != null && overrideToList.Length > 0 ? overrideToList.ToList() : new List <string> {
Ticket.Assignment.GroupContact.Email
},
Subject = emailSubject,
Body = emailBody,
CC = overrideToList != null && overrideToList.Length > 0 ? null : (!string.IsNullOrEmpty(emailCc) ? emailCc.Split(';').Select(a => a.Trim()).ToList() : null),
BCC = overrideToList != null && overrideToList.Length > 0 ? null : (!string.IsNullOrEmpty(emailBcc) ? emailBcc.Split(';').Select(a => a.Trim()).ToList() : null),
IsBodyHtml = true,
};
emailService.Send(payload);
}
catch (Exception e)
{
result.SetFail(e);
}
}
else
{
result.SetFail(string.Format("User {0} does not have a valid email. Unable to send notification.", Ticket.Assignment.Employee.Username));
}
}
return(result);
}
/// <summary>
/// Add Customer Contact to database, then send Customer Feedback email
/// </summary>
/// <returns></returns>
public ResponseResult SendToCusRelEntity()
{
var result = new ResponseResult();
try
{
var addCustomerResult = Repository.Context(requestState).AddCustomerContact(form);
if (string.IsNullOrEmpty(requestState.FeedbackToEmail))
{
result.OK = true;
result.StatusCode = 200;
}
else if (addCustomerResult.OK)
{
var smtp = new SMTPEmailService();
var emailHeader = form.ActionEnum.Description().ToUpper();
var email = new EmailPayload
{
FromEmailAddress = form.Contact.SmtpEmail,
To = new List <string> {
requestState.FeedbackToEmail
},
Subject = "AC Transit Public Customer Feedback " + emailHeader,
Body = form.AsEmail(addCustomerResult.ID.ToString(CultureInfo.InvariantCulture), emailHeader),
};
smtp.Send(email);
result.OK = true;
result.StatusCode = 200;
}
}
catch (Exception e)
{
result = new ResponseResult(e)
{
StatusCode = 500, OK = false
};
}
return(result);
}
public static void EmailError(Exception ex)
{
try
{
if (!EmailEnabled)
{
return;
}
var mailSubject = "ACTransit Application Exception - " + HttpContext.Current.Request.Url.Host + " - " + DateTime.Now;
var lstEmailTo = MailSettings.ExceptionAlertToEmails.ToList();
var lstEmailCc = MailSettings.ExceptionAlertCcEmails.ToList();
var lstEmailBCc = MailSettings.ExceptionAlertBccEmails.ToList();
var sbMailContent = new StringBuilder();
var sbHeader = new StringBuilder();
var sbItem = new StringBuilder();
var sbBlankItem = new StringBuilder();
sbHeader.Append(" <tr>");
sbHeader.Append(" <td colspan='3'><h5><u>$Header</u></h5></td>");
sbHeader.Append(" </tr>");
sbItem.Append(" <tr>");
sbItem.Append(" <td style='width:16%;' valign='top'><b>$ItemHeader</b></td>");
sbItem.Append(" <td valign='top'>: </td>");
sbItem.Append(" <td valign='top'>$ItemValue</td>");
sbItem.Append(" </tr>");
sbBlankItem.Append(" <tr>");
sbBlankItem.Append(" <td colspan='3'> </td>");
sbBlankItem.Append(" </tr>");
sbMailContent.Append("<table cellpadding='10pt' cellspacing='10pt' style='font-family:Verdana; font-size:9pt;'>");
//********************
//Application Details
//********************
//Application Details Header
sbMailContent.Append(sbHeader);
sbMailContent.Replace("$Header", "Application Details");
//Host
sbMailContent.Append(sbItem);
sbMailContent.Replace("$ItemHeader", "Host");
sbMailContent.Replace("$ItemValue", HttpContext.Current.Request.Url.Host);
//URL
sbMailContent.Append(sbItem);
sbMailContent.Replace("$ItemHeader", "URL");
sbMailContent.Replace("$ItemValue", HttpContext.Current.Request.Url.OriginalString);
//URL Referrer
sbMailContent.Append(sbItem);
sbMailContent.Replace("$ItemHeader", "URL Referrer");
sbMailContent.Replace("$ItemValue", (HttpContext.Current.Request.UrlReferrer == null ? "" : HttpContext.Current.Request.UrlReferrer.OriginalString));
//Browser
sbMailContent.Append(sbItem);
sbMailContent.Replace("$ItemHeader", "Browser");
sbMailContent.Replace("$ItemValue", HttpContext.Current.Request.Browser.Browser);
//User
sbMailContent.Append(sbItem);
sbMailContent.Replace("$ItemHeader", "User");
sbMailContent.Replace("$ItemValue", HttpContext.Current.User.Identity.Name);
//Date
sbMailContent.Append(sbItem);
sbMailContent.Replace("$ItemHeader", "Date");
sbMailContent.Replace("$ItemValue", DateTime.Now.ToString());
//Blank Row
sbMailContent.Append(sbBlankItem);
//****************
//Session Details
//****************
//Session Details Header
sbMailContent.Append(sbHeader);
sbMailContent.Replace("$Header", "Session Details");
//Session Items
if (HttpContext.Current.Session != null)
{
foreach (string strSessionKey in HttpContext.Current.Session.Keys)
{
sbMailContent.Append(sbItem);
sbMailContent.Replace("$ItemHeader", strSessionKey);
sbMailContent.Replace("$ItemValue", (HttpContext.Current.Session[strSessionKey] == null ? "" : HttpContext.Current.Session[strSessionKey].ToString()));
}
}
//Blank Row
sbMailContent.Append(sbBlankItem);
//*************
//Form Details
//*************
//Form Details Header
sbMailContent.Append(sbHeader);
sbMailContent.Replace("$Header", "Form Details");
//Form Collection
var ignoreKeys = MailSettings.EmailIgnoreKeys.ToList();
ignoreKeys.AddRange(new[] { "password", "pwd" });
var keys =
(from object key in HttpContext.Current.Request.Form.Keys
where ignoreKeys.All(k => key.ToString().IndexOf(k, StringComparison.OrdinalIgnoreCase) == -1)
select key.ToString()).ToList();
foreach (var strFormKey in keys)
{
sbMailContent.Append(sbItem);
sbMailContent.Replace("$ItemHeader", strFormKey);
sbMailContent.Replace("$ItemValue", (HttpContext.Current.Request.Unvalidated.Form[strFormKey] ?? ""));
}
//Blank Row
sbMailContent.Append(sbBlankItem);
//******************
//Exception Details
//******************
sbMailContent.Append(sbHeader);
sbMailContent.Replace("$Header", "Exception Details");
//Message
sbMailContent.Append(sbItem);
sbMailContent.Replace("$ItemHeader", "Message");
sbMailContent.Replace("$ItemValue", ex.Message);
//Source
sbMailContent.Append(sbItem);
sbMailContent.Replace("$ItemHeader", "Source");
sbMailContent.Replace("$ItemValue", ex.Source);
//TargetSite
sbMailContent.Append(sbItem);
sbMailContent.Replace("$ItemHeader", "TargetSite");
sbMailContent.Replace("$ItemValue", ex.TargetSite.ToString());
//StackTrace
sbMailContent.Append(sbItem);
sbMailContent.Replace("$ItemHeader", "StackTrace");
sbMailContent.Replace("$ItemValue", ex.StackTrace);
//HelpLink
sbMailContent.Append(sbItem);
sbMailContent.Replace("$ItemHeader", "HelpLink");
sbMailContent.Replace("$ItemValue", ex.HelpLink);
//Blank Row
sbMailContent.Append(sbBlankItem);
//************************
//Inner Exception Details
//************************
if (ex.InnerException != null)
{
sbMailContent.Append(sbHeader);
sbMailContent.Replace("$Header", "Inner Exception Details");
//Message
sbMailContent.Append(sbItem);
sbMailContent.Replace("$ItemHeader", "Message");
sbMailContent.Replace("$ItemValue", ex.InnerException.Message);
//Source
sbMailContent.Append(sbItem);
sbMailContent.Replace("$ItemHeader", "Source");
sbMailContent.Replace("$ItemValue", ex.InnerException.Source);
//TargetSite
sbMailContent.Append(sbItem);
sbMailContent.Replace("$ItemHeader", "TargetSite");
sbMailContent.Replace("$ItemValue", ex.InnerException.TargetSite.ToString());
//StackTrace
sbMailContent.Append(sbItem);
sbMailContent.Replace("$ItemHeader", "StackTrace");
sbMailContent.Replace("$ItemValue", ex.InnerException.StackTrace);
//HelpLink
sbMailContent.Append(sbItem);
sbMailContent.Replace("$ItemHeader", "HelpLink");
sbMailContent.Replace("$ItemValue", ex.InnerException.HelpLink);
//Blank Row
sbMailContent.Append(sbBlankItem);
}
sbMailContent.Append("</table>");
// Send a Exception Mail
var emailService = new SMTPEmailService(SmtpSec.Network.Host);
emailService.Send(new EmailPayload
{
FromEmailAddress = SmtpSec.From,
To = lstEmailTo,
CC = lstEmailCc,
BCC = lstEmailBCc,
Subject = mailSubject,
Body = sbMailContent.ToString(),
IsBodyHtml = true
});
}
catch (Exception e)
{
WebLogger.Error(e.Message);
}
}
