public JObject Dial(DataSet dial, string connection, Boolean isWarmTransfer, int toAgentId)
{
JObject responseJobj = new JObject();
string postData = "", answerXml = "";
bool isAgenttransfer = true;
bool isVertoPhone = false;
string callBackUrl = System.Web.Configuration.WebConfigurationManager.AppSettings["CallBackUrl"].ToString();
string answerUrl = System.Web.Configuration.WebConfigurationManager.AppSettings["AnswerUrl"].ToString();
string hangupUrl = System.Web.Configuration.WebConfigurationManager.AppSettings["HangupUrl"].ToString();
try
{
if (isWarmTransfer)
{
isAgenttransfer = false;
}
if (dial.Tables[0].Rows[0]["OriginationUrl"].ToString() == "verto.rtc/")
{
isVertoPhone = true;
}
Press3.BusinessRulesLayer.Gateways gatewayObj = new Press3.BusinessRulesLayer.Gateways();
answerXml = "<Response><Conference callbackMethod='GET' callbackUrl='" + callBackUrl + "?ChannelName=Agent_" + Convert.ToString(toAgentId) + "&IsVertoPhone=" + isVertoPhone.ToString() + "&IsAgent=true&isTransferToAgent=" + isAgenttransfer.ToString() + "&TalkingAgentRequestUUID=";
answerXml += dial.Tables[0].Rows[0]["TalkingAgentRequestUUID"].ToString() + "&CallerSequenceNumber=" + dial.Tables[0].Rows[0]["CallerSequenceNumber"].ToString();
answerXml += "&CallerFsMemberId=" + dial.Tables[0].Rows[0]["CallerFsMemberId"].ToString() + "&IsWarmTransfer=" + isWarmTransfer.ToString();
answerXml += "&GatewayURL=" + dial.Tables[0].Rows[0]["HttpUrl"].ToString() + "' >" + dial.Tables[0].Rows[0]["ConferenceRoom"].ToString() + "</Conference></Response>";
Logger.Info("answerXml " + answerXml);
postData = "AnswerXml=" + System.Web.HttpUtility.UrlEncode(answerXml) + "&Prioraty=H&SequenceNumber=" + dial.Tables[0].Rows[0]["SequenceNumber"].ToString();
postData += "&From=" + dial.Tables[0].Rows[0]["Source"].ToString() + "&To=" + dial.Tables[0].Rows[0]["Destination"].ToString();
postData += "&OriginateSleep=1&AnswerUrl=" + answerUrl + "&Gateways=" + dial.Tables[0].Rows[0]["OriginationUrl"].ToString();
postData += "&HangupUrl=" + hangupUrl + "&ExtraDialString=" + System.Web.HttpUtility.UrlEncode(dial.Tables[0].Rows[0]["ExtraDialString"].ToString());
Logger.Info("postData " + postData);
responseJobj = gatewayObj.RestApiRequest(postData, dial.Tables[0].Rows[0]["HttpUrl"].ToString() + "Call/", "POST");
Logger.Info("responseJobj " + responseJobj);
if (Convert.ToBoolean(responseJobj.SelectToken("Success").ToString()))
{
var uuid = responseJobj.SelectToken("RequestUUID").ToString();
var seqNumber = Convert.ToInt32(dial.Tables[0].Rows[0]["SequenceNumber"].ToString());
Press3.DataAccessLayer.Conference conferenceObj = new Press3.DataAccessLayer.Conference(connection);
conferenceObj.UpdateConferenceRequestUUID(uuid, seqNumber);
}
else
{
responseJobj = new JObject(new JProperty("Success", false),
new JProperty("Message", "Can not transfer call right now"));
//responseXml = "<Response><Hangup data='Issue in connect agent'/></Response>";
}
}
catch (Exception ex)
{
responseJobj = new JObject(new JProperty("Success", false),
new JProperty("Message", "Can not transfer call right now"));
Logger.Error("Error in Class --> Calls, Method --> Dial, Exception -->" + ex.ToString());
}
return(responseJobj);
}
public JObject ChangeCallActions(String connection, int status, int callId, string action, string filePath, string conferenceRoom, bool isOutbound)
{
try
{
string confRoom = ""; int memberId = 0; string httpURL = "";
Press3.DataAccessLayer.Calls callsObject = new Press3.DataAccessLayer.Calls(connection);
DataSet ds = callsObject.ChangeCallActions(status, callId, action, conferenceRoom, isOutbound, out confRoom, out memberId, out httpURL);
if (ds == null)
{
helper.CreateProperty(UDC.Label.MESSAGE, "No data returned from database");
helper.CreateProperty(UDC.Label.SUCCESS, false);
}
else
{
if (action == "Hold")
{
if (ds.Tables.Count > 0)
{
Press3.BusinessRulesLayer.Gateways gatewayObj = new Press3.BusinessRulesLayer.Gateways();
string postData = "";
if (memberId > 0 && confRoom != "" && httpURL != "")
{
if (status == 1)
{
postData += "ConferenceName=" + confRoom + "&FilePath=" + filePath + "HoldClip.mp3&MemberID=" + memberId + "";
gatewayObj.RestApiRequest(postData, httpURL + "ConferencePlay/", "POST");
}
else if (status == 0)
{
postData += "ConferenceName=" + confRoom + "&MemberID=" + memberId + "";
gatewayObj.RestApiRequest(postData, httpURL + "ConferenceStopPlay/", "POST");
}
}
}
}
helper.ParseDataSet(ds);
}
}
catch (Exception ex)
{
Logger.Error("Exception In AgentLogout " + ex.ToString());
}
return(helper.GetResponse());
}
