public ActionResult CreateComment(int id, string body)
{
var ticket = db.Tickets.Where(p => p.Id == id).FirstOrDefault();
var userId = User.Identity.GetUserId();
if (ticket == null)
{
return(HttpNotFound());
}
if (string.IsNullOrWhiteSpace(body))
{
TempData["Errormessage"] = "Comment is Mandatory";
return(RedirectToAction("Details", new { id }));
}
var comment = new TicketComment();
comment.UserId = User.Identity.GetUserId();
comment.TicketId = ticket.Id;
comment.Created = DateTime.Now;
comment.Comment = body;
db.TicketComments.Add(comment);
var user = db.Users.FirstOrDefault(p => p.Id == comment.UserId);
var personalEmailService = new PersonalEmailServices();
var mailMessage = new MailMessage(WebConfigurationManager.AppSettings["emailto"], user.Email);
mailMessage.Body = "Someone commented on your Ticket";
mailMessage.Subject = "Comment";
mailMessage.IsBodyHtml = true;
personalEmailService.Send(mailMessage);
db.SaveChanges();
return(RedirectToAction("Details", new { id }));
}
public ActionResult AssignDeveloper(AssignDevelopersTicketModel model)
{
var ticket = db.Tickets.FirstOrDefault(p => p.Id == model.TicketId);
ticket.AssigneeId = model.SelectedDeveloperId;
var user = db.Users.FirstOrDefault(p => p.Id == model.SelectedDeveloperId);
var personalEmailService = new PersonalEmailServices();
var mailMessage = new MailMessage(WebConfigurationManager.AppSettings["emailto"], user.Email);
mailMessage.Body = "Someone Assign you a ticket";
mailMessage.Subject = "Assign";
mailMessage.IsBodyHtml = true;
personalEmailService.Send(mailMessage);
db.SaveChanges();
return(RedirectToAction("Index"));
}
//[Authorize(Roles = "Submitter")]
public ActionResult CreateAttachment(int ticketId, [Bind(Include = "Id,Description,TicketTypeId")] TicketAttachment ticketAttachment, HttpPostedFileBase image)
{
if (ModelState.IsValid)
{
var tickets = db.Tickets.FirstOrDefault(t => t.Id == ticketId);
if (!ImageUploadValidator.IsWebFriendlyImage(image))
{
TempData["ErrorMessage"] = "uploading image is Mandatory";
return(RedirectToAction("Details", new { id = ticketId }));
}
if (image == null)
{
return(HttpNotFound());
}
var FileUsed = Path.GetFileName(image.FileName);
if (!Directory.Exists(Server.MapPath("~/Uploads/")))
{
Directory.CreateDirectory(Server.MapPath("~/Uploads/"));
}
image.SaveAs(Path.Combine(Server.MapPath("~/Uploads/"), FileUsed));
ticketAttachment.FilePath = "/Uploads/" + FileUsed;
ticketAttachment.UserId = User.Identity.GetUserId();
ticketAttachment.Created = DateTime.Now;
ticketAttachment.UserId = User.Identity.GetUserId();
ticketAttachment.TicketId = ticketId;
db.TicketAttachments.Add(ticketAttachment);
var user = db.Users.FirstOrDefault(p => p.Id == ticketAttachment.UserId);
var personalEmailService = new PersonalEmailServices();
var mailMessage = new MailMessage(
WebConfigurationManager.AppSettings["emailto"], user.Email);
mailMessage.Body = "You have a new attachment";
mailMessage.Subject = "New Attachment";
mailMessage.IsBodyHtml = true;
personalEmailService.Send(mailMessage);
db.SaveChanges();
return(RedirectToAction("Details", new { id = ticketId }));
}
return(View(ticketAttachment));
}