public async Task <string> CreateCase(ParkingEnforcementRequest parkingEnforcementRequest)
{
var crmCase = CreateCrmCaseObject(parkingEnforcementRequest);
try
{
var response = await _VerintServiceGateway.CreateCase(crmCase);
if (!response.IsSuccessStatusCode)
{
throw new Exception("Status code not successful");
}
Person person = new Person
{
FirstName = parkingEnforcementRequest.FirstName,
LastName = parkingEnforcementRequest.LastName,
Email = parkingEnforcementRequest.Email,
Phone = parkingEnforcementRequest.Phone,
CustomerAddress = parkingEnforcementRequest.CustomersAddress
};
_mailHelper.SendEmail(person, EMailTemplate.ParkingEnforcementRequest, response.ResponseContent);
return(response.ResponseContent);
}
catch (Exception ex)
{
throw new Exception($"CRMService CreateParkingEnforcementService an exception has occurred while creating the case in verint service", ex);
}
}
private Case CreateCrmCaseObject(ParkingEnforcementRequest parkingEnforcementRequest)
{
var crmCase = new Case
{
EventCode = Int32.Parse(configuration.GetSection("CrmCaseSettings").GetSection("EventCode").Value),
EventTitle = configuration.GetSection("CrmCaseSettings").GetSection("EventTitle").Value,
Description = parkingEnforcementRequest.MoreDetails,
Classification = configuration.GetSection("CrmCaseSettings").GetSection("Classification").Value,
Street = new Street
{
Reference = parkingEnforcementRequest.StreetAddress.PlaceRef
}
};
if (!string.IsNullOrEmpty(parkingEnforcementRequest.FirstName) && !string.IsNullOrEmpty(parkingEnforcementRequest.LastName))
{
crmCase.Customer = new Customer
{
Forename = parkingEnforcementRequest.FirstName,
Surname = parkingEnforcementRequest.LastName
};
if (!string.IsNullOrEmpty(parkingEnforcementRequest.Email))
{
crmCase.Customer.Email = parkingEnforcementRequest.Email;
}
if (!string.IsNullOrEmpty(parkingEnforcementRequest.Phone))
{
crmCase.Customer.Telephone = parkingEnforcementRequest.Phone;
}
if (string.IsNullOrEmpty(parkingEnforcementRequest.CustomersAddress.PlaceRef))
{
crmCase.Customer.Address = new Address
{
AddressLine1 = parkingEnforcementRequest.CustomersAddress.AddressLine1,
AddressLine2 = parkingEnforcementRequest.CustomersAddress.AddressLine2,
AddressLine3 = parkingEnforcementRequest.CustomersAddress.Town,
Postcode = parkingEnforcementRequest.CustomersAddress.Postcode,
};
}
else
{
crmCase.Customer.Address = new Address
{
Reference = parkingEnforcementRequest.CustomersAddress.PlaceRef,
UPRN = parkingEnforcementRequest.CustomersAddress.PlaceRef
};
}
}
return(crmCase);
}
public async Task <IActionResult> Post([FromBody] ParkingEnforcementRequest parkingEnforcementRequest)
{
string result = await _parkingEnforcementService.CreateCase(parkingEnforcementRequest);
return(Ok(result));
}
public async Task <HttpResponseMessage> CreateCase(ParkingEnforcementRequest request)
=> await PostAsync($"{CaseEndpoint}/Home", request);
