private string GetReminderDetails(OutlookReminder reminder)
{
string scheduleDetails = "You have an appointment at " + reminder.ScheduledDateTime.ToShortTimeString() + ".";
if (reminder.Subject.Length > 0)
{
scheduleDetails += "The subject of this appointment is " + reminder.Subject + ". ";
}
if (reminder.Location.Length > 0)
{
scheduleDetails += "The location of this appointment is " + reminder.Location + ". ";
}
return(scheduleDetails);
}
protected override void OnExternalCommand(string command, string commandData, string eventToken, TelecomScriptInterface tsInterface, CallButler.Telecom.TelecomProviderBase telecomProvider, WOSI.CallButler.Data.DataProviders.CallButlerDataProviderBase dataProvider)
{
// Parse out our external event action
if (Enum.IsDefined(typeof(ScheduleReminderExternalCommands), command))
{
ScheduleReminderExternalCommands externalCommand = WOSI.Utilities.EnumUtils <ScheduleReminderExternalCommands> .Parse(command);
switch (externalCommand)
{
case ScheduleReminderExternalCommands.CALLBUTLERINTERNAL_GetNextNumber:
{
// If we have a previous call, end it
if (telecomProvider.IsLineInUse(tsInterface.LineNumber))
{
telecomProvider.EndCall(tsInterface.LineNumber);
}
extensionNumberIndex++;
// Get our extension contact numbers
WOSI.CallButler.Data.CallButlerDataset.ExtensionContactNumbersRow[] contactNumbers = (WOSI.CallButler.Data.CallButlerDataset.ExtensionContactNumbersRow[])dataProvider.GetExtensionContactNumbers(extension.ExtensionID).Select("", "Priority ASC");
while (extensionNumberIndex < contactNumbers.Length)
{
WOSI.CallButler.Data.CallButlerDataset.ExtensionContactNumbersRow contactNumber = contactNumbers[extensionNumberIndex];
// Is the number online?
if (contactNumber.Online)
{
// Does the number have hours?
if (!contactNumber.HasHoursOfOperation || (contactNumber.HasHoursOfOperation && ScriptUtils.IsInHoursOfOperation(contactNumber.HoursOfOperation, contactNumber.HoursOfOperationUTCOffset)))
{
// If we get here, try the number
tsInterface.IMLInterpreter.SetLocalVariable("NumberToCall", contactNumber.ContactNumber);
tsInterface.IMLInterpreter.SetLocalVariable("ExtensionTimeout", contactNumber.Timeout.ToString());
string introDetails = "You have " + reminders.Length + " upcoming appointment";
if (reminders.Length > 1)
{
introDetails += "s";
}
introDetails += ".";
tsInterface.IMLInterpreter.SetLocalVariable("IntroDetails", introDetails);
tsInterface.IMLInterpreter.SignalEventCallback(eventToken);
return;
}
}
extensionNumberIndex++;
}
if (telecomProvider.IsLineInUse(tsInterface.LineNumber))
{
telecomProvider.EndCall(tsInterface.LineNumber);
}
tsInterface.IMLInterpreter.StopScript();
break;
}
case ScheduleReminderExternalCommands.CALLBUTLERINTERNAL_FetchNextReminder:
{
reminderIndex++;
if (reminderIndex < reminders.Length)
{
OutlookReminder reminder = reminders[reminderIndex];
tsInterface.IMLInterpreter.SetLocalVariable("ScheduleDetails", GetReminderDetails(reminder));
if (reminderIndex == reminders.Length - 1)
{
tsInterface.IMLInterpreter.SignalExternalEvent(ScheduleReminderExternalEvents.CALLBUTLERINTERNAL_LastReminder.ToString());
}
else
{
tsInterface.IMLInterpreter.SignalEventCallback(eventToken);
}
}
else
{
tsInterface.IMLInterpreter.SignalExternalEvent(ScheduleReminderExternalEvents.CALLBUTLERINTERNAL_EndOfReminders.ToString());
}
break;
}
}
}
}
