protected void loadSLAandAlertDetails()
{
MainBusinessEntity mBEObj = MainBusinessEntity.getMainBusinessEntitybyIdwithLessDetailsDB(Session[SessionFactory.MAIN_BUSINESS_ENTITY_ID_STRING].ToString());
TextBox_Alert_Email.Text = mBEObj.getSupportEmail();
TextBox_New_Defect_Email.Text = mBEObj.getNewSupportEmailBody();
TextBox_Resolved_Defect_Email.Text = mBEObj.getResolvedSupportEmailBody();
ArrayList slaList = DefectSLA.getDefectSLADetailsbyentIdDB(Session[SessionFactory.MAIN_BUSINESS_ENTITY_ID_STRING].ToString(), DefectSLA.DEFECT_TYPE_DEFECT);
if (slaList != null && slaList.Count > 0)
{
DataTable dt = new DataTable();
dt.Columns.Add("Hidden_Type");
dt.Columns.Add("sev");
dt.Columns.Add("sla");
dt.Columns.Add("alertBefore");
for (int i = 0; i < slaList.Count; i++)
{
DefectSLA slaObj = (DefectSLA)slaList[i];
dt.Rows.Add();
dt.Rows[i]["Hidden_Type"] = slaObj.getContext_Type();
dt.Rows[i]["sev"] = slaObj.getSeverity();
dt.Rows[i]["sla"] = slaObj.getSLA();
dt.Rows[i]["alertBefore"] = slaObj.getAlert_Before();
}
GridView1.DataSource = dt;
GridView1.DataBind();
GridView1.Visible = true;
ViewState["WorkflowDefectSLA" + Session[SessionFactory.MAIN_BUSINESS_ENTITY_ID_STRING].ToString()] = dt;
}
}
protected void trySendEmail(String defId, String entId)
{
MainBusinessEntity mBEObj = MainBusinessEntity.getMainBusinessEntitybyIdwithLessDetailsDB(Session[SessionFactory.MAIN_BUSINESS_ENTITY_ID_STRING].ToString());
Dictionary <String, String> contactEmailList = (Dictionary <String, String>)ViewState["createDefectContactEmailList"];
if (mBEObj.getSupportEmail() != null && !mBEObj.getSupportEmail().Equals("") && contactEmailList != null)
{
try
{
ActionLibrary.Emails.sendEmail(
mBEObj.getSupportEmail(), mBEObj.getSupportEmailPass(),
contactEmailList[entId],
"Defect Logged with defect id#" + defId,
mBEObj.getNewSupportEmailBody());
}
catch (Exception ex)
{
}
}
}