public override JioServiceResponse CreateServiceRequest(JioServiceRequestViewModel jioServiceRequestModel)
{
JioCustomer custInfo = this.GetJioCustomerByJioNumber(jioServiceRequestModel.JioNumber);
IList <JioProduct> products = this.GetJioProductsForJioCustomer(custInfo);
JioServiceResponse serviceRequest = this.GenerateServiceRequest(jioServiceRequestModel.JioNumber, custInfo, products.FirstOrDefault(),
jioServiceRequestModel.Category, jioServiceRequestModel.SubCategory, jioServiceRequestModel.SubSubCategory, jioServiceRequestModel.Description, jioServiceRequestModel.Reason);
return(serviceRequest);
}
public JioCustomer GetJioCustomerByJioNumber(string JioNumber)
{
try
{
//if (Constants.Constants.DEBUG)
//{
// string text = File.ReadAllText("customer.json");
// return RestSharp.SimpleJson.DeserializeObject<JioCustomer>(text);
//}
//else
//{
JioCustomer jCustomer = null;
var customerRequest = new CustomerProfileManagement.FindCustomerProfileRequest();
var customer = new CustomerProfileManagement.Individual();
customer.mobileNumber = JioNumber; //"+912244758845";
customerRequest.customer = new CustomerProfileManagement.Individual[1];
customerRequest.customer[0] = customer;
var customerClient = new CustomerProfileManagement.CustomerProfileManagementV3dot8Client();
var customerResult = customerClient.findCustomerProfile(customerRequest);
var result = customerResult.customer.LastOrDefault();
jCustomer = new JioCustomer();
jCustomer.AadhaarCard = string.Empty;
jCustomer.Address = (result.permanentAddress != null) ? result.permanentAddress.ToString() : "";
jCustomer.AlternateNumber = result.alternateNumber;
jCustomer.EmailID = result.emailId;
jCustomer.FirstName = result.name.firstName;
jCustomer.LastName = result.name.lastName;
jCustomer.MiddleName = result.name.middleName;
jCustomer.PANCardNo = (result.PanIdentification != null) ? result.PanIdentification.number : "";
jCustomer.PartyID = result.partyId;
jCustomer.PassportNo = string.Empty;
jCustomer.Title = result.jobTitle;
//var sCustomer = RestSharp.SimpleJson.SerializeObject(jCustomer);
//File.WriteAllText("customer.json", sCustomer);
return(jCustomer);
//}
}
catch (Exception ex)
{
throw ex;
}
}
public List <JioProduct> GetJioProductsForJioCustomer(JioCustomer Customer)
{
try
{
//if (Constants.Constants.DEBUG)
//{
// string text = File.ReadAllText("products.json");
// return RestSharp.SimpleJson.DeserializeObject<List<JioProduct>>(text);
//}
//else
//{
var products = new List <JioProduct>();
var configurationClient = new CustomerConfigurationInquiry.CustomerConfigurationInquiryV0dot6Client();
var individual = new CustomerConfigurationInquiry.Individual();
var salesChannel = new CustomerConfigurationInquiry.SalesChannel();
var configRequest = new CustomerConfigurationInquiry.RetrieveCustomerServiceConfigurationRequest();
individual.partyId = Customer.PartyID;
salesChannel.id = JioConstants.SALESCHANNEL;
configRequest.customer = individual;
configRequest.salesChannel = salesChannel;
var configResponse = configurationClient.retrieveCustomerServiceConfiguration(configRequest);
if (configResponse != null && configResponse.customer != null && configResponse.customer.CustomerAccount != null)
{
foreach (var item in configResponse.customer.Product)
{
products.Add(new JioProduct()
{
ProductName = item.name,
ProductCode = item.id,
ProductType = item.Identifier[0].value
});
}
}
return(products);
//}
}
catch (Exception ex)
{
throw ex;
}
}
public override JioListServiceResponse GetSRListByJioNumber(string jioNumber)
{
try
{
IList <JioListServiceResponse> jioListSrvResponse = default(List <JioListServiceResponse>);
JioListServiceResponse jioSrvcResponse = default(JioListServiceResponse);
JioCustomer jioCustomer = _jioManagerFactory.CustService.GetJioCustomerByJioNumber(jioNumber);
if (jioCustomer != null && !string.IsNullOrEmpty(jioCustomer.PartyID))
{
jioListSrvResponse = _jioManagerFactory.SrService.ListServiceRequest(jioCustomer.PartyID);
}
if (jioListSrvResponse != null)
{
jioSrvcResponse = jioListSrvResponse.OrderByDescending(x => x.CreationDate).FirstOrDefault();
}
return(jioSrvcResponse);
}
catch (Exception ex)
{
throw ex;
}
}
public override List <JioProduct> GetJioProductsForJioCustomer(JioCustomer Customer)
{
return(base.GetJioProductsForJioCustomer(Customer));
}
public override JioServiceResponse GenerateServiceRequest(string JioNumber, JioCustomer Customer, JioProduct Product, JioCategory Category, JioSubCategory SubCategory, JioSubSubCategory SubSubCategory, string Description, string Reason)
{
return(base.GenerateServiceRequest(JioNumber, Customer, Product, Category, SubCategory, SubSubCategory, Description, Reason));
}
// public List<JioCategory> GetJioCategories()
// {
// //if (Constants.Constants.DEBUG)
// //{
// // string text = File.ReadAllText("categories.json");
// // return RestSharp.SimpleJson.DeserializeObject<List<JioCategory>>(text);
// //}
// //else
// //{
// List<JioCategory> cats = new List<JioCategory>();
// var lookupVal = new MDMReferenceData.LookUpValue();
// lookupVal.lovType = "CUSTOMERPROBLEMCATG";
// var req = new MDMReferenceData.LookupValueRequest();
// req.lookupValue = lookupVal;
// var client = new MDMReferenceData.ReferenceDataInquiryV1dot2Client();
// var response = client.lookupValue(req);
// var total = response.dataRecord.totalRecords;
// var pageSize = response.dataRecord.pagingSize;
// foreach (var item in response.valueList)
// {
// cats.Add(new JioCategory()
// {
// Name = item.lovName,
// CategoryCode = item.lovCode,
// Description = item.lovDesc
// });
// }
// return cats;
//}
//public List<JioSubCategory> GetJioSubCategories(JioCategory Category)
//{
// //if (Constants.Constants.DEBUG)
// //{
// // string text = File.ReadAllText("subcategories.json");
// // return RestSharp.SimpleJson.DeserializeObject<List<JioSubCategory>>(text);
// //}
// //else
// //{
// var subCats = new List<JioSubCategory>();
// var lookupHierarchy = new MDMReferenceData.LookupHierarchicalValueRequest();
// lookupHierarchy.parentLookupValue = new MDMReferenceData.LookUpValue();
// lookupHierarchy.parentLookupValue.lovType = "CUSTOMERPROBLEMCATG";
// lookupHierarchy.parentLookupValue.lovCode = Category.CategoryCode;
// lookupHierarchy.lookupValue = new MDMReferenceData.LookUpValue();
// lookupHierarchy.lookupValue.lovType = "CUSTOMERPROBLEMSUBCATG";
// var serviceClient = new MDMReferenceData.ReferenceDataInquiryV1dot2Client();
// var result = serviceClient.lookupHierarchicalValue(lookupHierarchy);
// foreach (var item in result.valueList)
// {
// subCats.Add(new JioSubCategory()
// {
// Name = item.lovName,
// SubCategoryCode = item.lovCode,
// Description = item.lovDesc
// });
// }
// //var ssubCats = RestSharp.SimpleJson.SerializeObject(subCats);
// //File.WriteAllText("subcategories.json", ssubCats);
// return subCats;
// //}
//}
//public List<JioSubSubCategory> GetJioSubSubCategories(JioSubCategory SubCategory)
//{
// //if (Constants.Constants.DEBUG)
// //{
// // string text = File.ReadAllText("subsubcategories.json");
// // return RestSharp.SimpleJson.DeserializeObject<List<JioSubSubCategory>>(text);
// //}
// //else
// //{
// var subCats = new List<JioSubSubCategory>();
// var lookupHierarchy = new MDMReferenceData.LookupHierarchicalValueRequest();
// lookupHierarchy.parentLookupValue = new MDMReferenceData.LookUpValue();
// lookupHierarchy.parentLookupValue.lovType = "CUSTOMERPROBLEMSUBCATG";
// lookupHierarchy.parentLookupValue.lovCode = SubCategory.SubCategoryCode;
// lookupHierarchy.lookupValue = new MDMReferenceData.LookUpValue();
// lookupHierarchy.lookupValue.lovType = "CUSTOMERPROBLEMSUB_SUBCATG";
// var serviceClient = new MDMReferenceData.ReferenceDataInquiryV1dot2Client();
// var result = serviceClient.lookupHierarchicalValue(lookupHierarchy);
// foreach (var item in result.valueList)
// {
// subCats.Add(new JioSubSubCategory()
// {
// Name = item.lovName,
// SubSubCategoryCode = item.lovCode,
// Description = item.lovDesc
// });
// }
// //var ssubCats = RestSharp.SimpleJson.SerializeObject(subCats);
// //File.WriteAllText("subsubcategories.json", ssubCats);
// return subCats;
// // }
//}
// public JioCustomer GetJioCustomerByJioNumber(String JioNumber)
// {
// try
// {
// //if (Constants.Constants.DEBUG)
// //{
// // string text = File.ReadAllText("customer.json");
// // return RestSharp.SimpleJson.DeserializeObject<JioCustomer>(text);
// //}
// //else
// //{
// JioCustomer jCustomer = null;
// var customerRequest = new CustomerProfileManagement.FindCustomerProfileRequest();
// var customer = new CustomerProfileManagement.Individual();
// customer.mobileNumber = JioNumber; //"+912244758845";
// customerRequest.customer = new CustomerProfileManagement.Individual[1];
// customerRequest.customer[0] = customer;
// var customerClient = new CustomerProfileManagement.CustomerProfileManagementV3dot8Client();
// var customerResult = customerClient.findCustomerProfile(customerRequest);
// var result = customerResult.customer.LastOrDefault();
// jCustomer = new JioCustomer();
// jCustomer.AadhaarCard = string.Empty;
// jCustomer.Address = (result.permanentAddress != null) ? result.permanentAddress.ToString() : "";
// jCustomer.AlternateNumber = result.alternateNumber;
// jCustomer.EmailID = result.emailId;
// jCustomer.FirstName = result.name.firstName;
// jCustomer.LastName = result.name.lastName;
// jCustomer.MiddleName = result.name.middleName;
// jCustomer.PANCardNo = (result.PanIdentification != null) ? result.PanIdentification.number : "";
// jCustomer.PartyID = result.partyId;
// jCustomer.PassportNo = string.Empty;
// jCustomer.Title = result.jobTitle;
// //var sCustomer = RestSharp.SimpleJson.SerializeObject(jCustomer);
// //File.WriteAllText("customer.json", sCustomer);
// return jCustomer;
// //}
// }
// catch(Exception ex)
// {
// throw ex;
// }
//}
//public List<JioProduct> GetJioProductsForJioCustomer(JioCustomer Customer)
//{
// try {
// //if (Constants.Constants.DEBUG)
// //{
// // string text = File.ReadAllText("products.json");
// // return RestSharp.SimpleJson.DeserializeObject<List<JioProduct>>(text);
// //}
// //else
// //{
// var products = new List<JioProduct>();
// var configurationClient = new CustomerConfigurationInquiry.CustomerConfigurationInquiryV0dot6Client();
// var individual = new CustomerConfigurationInquiry.Individual();
// var salesChannel = new CustomerConfigurationInquiry.SalesChannel();
// var configRequest = new CustomerConfigurationInquiry.RetrieveCustomerServiceConfigurationRequest();
// individual.partyId = Customer.PartyID;
// salesChannel.id = JioConstants.SALESCHANNEL;
// configRequest.customer = individual;
// configRequest.salesChannel = salesChannel;
// var configResponse = configurationClient.retrieveCustomerServiceConfiguration(configRequest);
// if (configResponse != null && configResponse.customer != null && configResponse.customer.CustomerAccount != null)
// foreach (var item in configResponse.customer.Product)
// {
// products.Add(new JioProduct()
// {
// ProductName = item.name,
// ProductCode = item.id,
// ProductType = item.Identifier[0].value
// });
// }
// return products;
// //}
// }
// catch(Exception ex)
// {
// throw ex;
// }
//}
public JioServiceResponse GenerateServiceRequest(String JioNumber,
JioCustomer Customer,
JioProduct Product,
JioCategory Category,
JioSubCategory SubCategory,
JioSubSubCategory SubSubCategory,
String Description,
String Reason)
{
try
{
//if (Constants.Constants.DEBUG)
//{
// string text = File.ReadAllText("sr.json");
// return RestSharp.SimpleJson.DeserializeObject<JioServiceRequest>(text);
//}
//else
//{
var serviceRequest = new CustomerProblemManagement.CreateCustomerProblemRequest();
serviceRequest.customer = new CustomerProblemManagement.Individual()
{
partyId = Customer.PartyID
};
serviceRequest.identifier = new CustomerProblemManagement.Identifier()
{
value = Product.ProductType
};
serviceRequest.salesChannel = new CustomerProblemManagement.SalesChannel()
{
id = JioConstants.SALESCHANNEL
};
serviceRequest.product = new CustomerProblemManagement.Product()
{
id = Product.ProductCode, name = Product.ProductName
};
serviceRequest.customerProblem = new CustomerProblemManagement.CustomerProblem()
{
description = Description,
category = Category.CategoryCode,
reason = Reason,
subCategory = SubCategory.SubCategoryCode,
subSubCategory = SubSubCategory.SubSubCategoryCode,
};
var client = new CustomerProblemManagement.CustomerProblemManagementV2dot7Client();
var result = client.createCustomerProblem(serviceRequest);
var sr = new JioServiceResponse();
sr.SRID = result.customerProblem.referenceNumber;
sr.CategoryID = Category.CategoryCode;
sr.CategoryName = Category.Name;
sr.ChannelID = JioConstants.SALESCHANNEL;
sr.JioNumber = JioNumber;
sr.PartyID = Customer.PartyID;
sr.Remarks = Reason + "\n" + Description;
sr.Status = result.customerProblem.activityStatus;
sr.SubCategoryID = SubCategory.SubCategoryCode;
sr.SubCategoryName = SubCategory.Name;
sr.SubSubCategoryID = SubSubCategory.SubSubCategoryCode;
sr.SubSubCategoryName = SubSubCategory.Name;
return(sr);
//}
}
catch (Exception ex)
{
throw ex;
}
}
public virtual List <JioProduct> GetJioProductsForJioCustomer(JioCustomer Customer)
{
return(_jioFactoryManager.CustService.GetJioProductsForJioCustomer(Customer));
}
public virtual JioServiceResponse GenerateServiceRequest(string JioNumber, JioCustomer Customer, JioProduct Product, JioCategory Category, JioSubCategory SubCategory, JioSubSubCategory SubSubCategory, string Description, string Reason)
{
return(_jioFactoryManager.SrService.GenerateServiceRequest(JioNumber, Customer, Product, Category, SubCategory, SubSubCategory, Description, Reason));
}