private async Task <SetupWithMembershipResult> SetupAndCreateMembership(IZendeskClient client)
{
var setup = await Setup(client);
var createdOrganisationMembership = await client
.OrganizationMemberships
.CreateAsync(new OrganizationMembership
{
OrganizationId = setup.Organization.Id,
UserId = setup.User.Id
});
Assert.True(createdOrganisationMembership.Id.HasValue);
var getOrganisationMembership = await client
.OrganizationMemberships
.GetAsync(createdOrganisationMembership.Id.Value);
Assert.NotNull(getOrganisationMembership);
return(new SetupWithMembershipResult(
createdOrganisationMembership,
setup.Organization,
setup.User));
}
public void BeforeScenario()
{
_customerClient = new ZendeskClient(new Uri(ConfigurationManager.AppSettings["zendeskhost"]),
new ZendeskDefaultConfiguration(ConfigurationManager.AppSettings["zendeskenduserusername"], ConfigurationManager.AppSettings["zendesktoken"]));
_supportUserClient = new ZendeskClient(new Uri(ConfigurationManager.AppSettings["zendeskhost"]),
new ZendeskDefaultConfiguration(ConfigurationManager.AppSettings["zendeskusername"], ConfigurationManager.AppSettings["zendesktoken"]));
}
private async Task TeardownAndDeleteMembership(IZendeskClient client, SetupWithMembershipResult setup)
{
await client
.OrganizationMemberships
.DeleteAsync(setup.OrganizationMembership.Id.Value);
await Teardown(client, setup);
}
public void BeforeScenario()
{
_customerClient = new ZendeskClient(new Uri(ConfigurationManager.AppSettings["zendeskhost"]),
new ZendeskDefaultConfiguration(ConfigurationManager.AppSettings["zendeskenduserusername"], ConfigurationManager.AppSettings["zendesktoken"]));
_supportUserClient = new ZendeskClient(new Uri(ConfigurationManager.AppSettings["zendeskhost"]),
new ZendeskDefaultConfiguration(ConfigurationManager.AppSettings["zendeskusername"], ConfigurationManager.AppSettings["zendesktoken"]));
}
private async Task Teardown(IZendeskClient client, BasicSetupResult setup)
{
await client
.Users
.DeleteAsync(setup.User.Id);
await client
.Organizations
.DeleteAsync(setup.Organization.Id);
}
private static void ConnectToZendesk()
{
string mode = ConfigurationManager.AppSettings["zendeskMode"].ToString();
string apiToken = string.Empty;
string apiURL = string.Empty;
if ((mode != null) && (mode == "production"))
{
apiToken = ConfigurationManager.AppSettings["zendeskAPIToken"].ToString();
apiURL = ConfigurationManager.AppSettings["zendeskURL"].ToString();
}
else if ((mode != null) && (mode == "sandbox"))
{
apiToken = ConfigurationManager.AppSettings["zendeskSandboxAPIToken"].ToString();
apiURL = ConfigurationManager.AppSettings["zendeskSandboxURL"].ToString();
}
if (HttpContext.Current.Session["ActiveUser"] != null)
{
Class_Objects.User u = (Class_Objects.User)HttpContext.Current.Session["ActiveUser"];
zendeskUsername = u.ZendeskEmail;
if (zendeskUsername == string.Empty || zendeskUsername == null)
{
throw new Exception("Your Zendesk email address credentials are not set up. Please see I.T.");
}
zendeskURI = new Uri(apiURL);
configuration = new ZendeskDefaultConfiguration(zendeskUsername, apiToken);
//if (!sandbox)
//{
// // zendeskURI = new Uri(zendeskURL);
// // configuration = new ZendeskDefaultConfiguration(zendeskUsername, zendeskAPIToken);
// zendeskURI = new Uri(apiURL);
// configuration = new ZendeskDefaultConfiguration(zendeskUsername, apiToken);
//}
//else
//{
// // zendeskURI = new Uri(zendeskSandboxURL);
// // configuration = new ZendeskDefaultConfiguration(zendeskUsername, zendeskSandboxAPIToken);
// zendeskURI = new Uri(apiURL);
// configuration = new ZendeskDefaultConfiguration(zendeskUsername, apiToken);
//}
client = new ZendeskClient(zendeskURI, configuration);
ServicePointManager.Expect100Continue = true;
ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12;
}
}
private async Task <BasicSetupResult> Setup(IZendeskClient client)
{
var id = Guid.NewGuid().ToString();
var createdOrganisation = await client.Organizations
.CreateAsync(new Organization
{
ExternalId = id,
Name = $"ZendeskApi.Client.IntegrationTests {id}"
});
var userId = Guid.NewGuid().ToString();
var user = await client.Users
.CreateAsync(new UserCreateRequest(userId));
return(new BasicSetupResult(createdOrganisation, user));
}
//static IZendeskClient _zClient;
static void Main(string[] args)
{
var builder = new ConfigurationBuilder()
.SetBasePath(Directory.GetCurrentDirectory())
.AddJsonFile("appsettings.json");
var configuration = builder.Build();
var ticket = new ZendeskTicketRequest
{
ticket = new Ticket
{
Subject = $"Yey, this is a console ticket with id {Guid.NewGuid().ToString()}",
Description = $"blah blah blah",
Priority = Priority.Normal.ToString().ToLowerInvariant(),
Type = Type.Problem.ToString().ToLowerInvariant(),
Status = Status.New.ToString().ToLowerInvariant()
}
};
_client = new ZendeskClient <ZendeskTicketRequest>(configuration);
_client.PostTicketAsync(ticket).GetAwaiter().GetResult();
}
public TicketFieldResource(IZendeskClient client)
{
Client = client;
}