public HttpResponseMessage setFileException(int id, int reasonid, string reason)
{
try
{
int userID = int.Parse(Request.Headers.GetValues("userId").FirstOrDefault());
var wkflow = _IWkflowinstanceService.GetWkflowinstance(id);
var batchProcessingWorkflow =
_IWkflowdefService.GetWkflowdefs().Where(p => p.Code == "FPW").FirstOrDefault();
var statusID = batchProcessingWorkflow.WkflowDefWkflowStats.Where(p => p.WkflowStat.Code == "EXCP").FirstOrDefault().WkflowStatId;
wkflow.CurrWkflowStatId = statusID;
var ccare = wkflow.Org.OrgUsers.Where(p => p.Type == "CustomerCare");
if (ccare.Count() > 0)
{
wkflow.CCUserId = ccare.FirstOrDefault().UserId;
}
var wkflowHist = new WkflowStepHist
{
CreateDate = DateTime.UtcNow,
DateLastMaint = DateTime.UtcNow,
WkflowStatId = statusID,
WkflowStatReasId = reasonid,
CreatedUserId = userID
};
wkflowHist.WkflowStepNotes.Add(new WkflowStepNote()
{
WkflowStepHist = wkflowHist, CreatedDate = DateTime.UtcNow, NoteText = reason, Order = 1
});
wkflow.WkflowStepHists.Add(wkflowHist);
_IWkflowinstanceService.UpdateWkflowinstance(wkflow);
}
catch (Exception e)
{
throw new HttpResponseException(HttpStatusCode.NotFound);
}
return(Request.CreateResponse <bool>(HttpStatusCode.OK, true));
}
public HttpResponseMessage Update(SupportActivityDTO requestInfo)
{
try
{
int userID = int.Parse(Request.Headers.GetValues("userId").FirstOrDefault());
int?orgid;
if (requestInfo.OrgId != null)
{
orgid = requestInfo.OrgId;
}
else
{
orgid = _IUserService.GetUser(userID).OrgUsers.Where(p => p.Type == null || p.Type.Contains("Primary")).FirstOrDefault().OrgId;
}
var org = _IOrgService.GetOrg((int)orgid);
var supportWkflowInstance = _IWkflowinstanceService.GetWkflowinstance((int)requestInfo.Id);
if (supportWkflowInstance.CCUserId != requestInfo.CCUserId)
{
supportWkflowInstance.CCUserId = requestInfo.CCUserId;
}
if (supportWkflowInstance.Priority != requestInfo.Priority)
{
supportWkflowInstance.Priority = requestInfo.Priority;
}
supportWkflowInstance.DateLastMaint = DateTime.UtcNow;
if (requestInfo.NextStepId != null)
{
supportWkflowInstance.CurrWkflowStatId = (int)requestInfo.NextStepId;
var hist = new WkflowStepHist
{
CreateDate = DateTime.UtcNow,
DateLastMaint = DateTime.UtcNow,
WkflowStatId = (int)requestInfo.NextStepId,
CreatedUserId = userID,
WkflowStatReasId = requestInfo.ReasonId
};
if (requestInfo.NewMessage != null && requestInfo.NewMessage != "")
{
hist.WkflowStepNotes.Add(new WkflowStepNote()
{
CreatedDate = DateTime.UtcNow, NoteText = requestInfo.NewMessage
});
}
if (requestInfo.Resolution != null && requestInfo.Resolution != "")
{
hist.WkflowStepNotes.Add(new WkflowStepNote()
{
CreatedDate = DateTime.UtcNow, NoteText = requestInfo.Resolution
});
}
supportWkflowInstance.WkflowStepHists.Add(hist);
}
_IWkflowinstanceService.UpdateWkflowinstance(supportWkflowInstance);
return(Request.CreateResponse <bool>(HttpStatusCode.OK, true));
}
catch (Exception e)
{
throw new HttpResponseException(HttpStatusCode.NotFound);
}
}