/// <summary>
/// wait client feedback
/// </summary>
/// <param name="fe"></param>
public void SendEmailtoClientForFeedBack(FeedBacksEntity fe)
{
string contentTemplete = GetEmailExecuter("SendEmailToClientForFeedBack.txt");
string from = Config.DefaultSendEmail;
string to = "";
TicketsEntity te = ticketsRpst.Get(fe.TicketID);
var creators = ticketsUserRpst.GetTicketUser(fe.TicketID, TicketUsersType.Create);
var creator = creators != null && creators.Count > 0 ? creators[0] : null;
if (creator != null)
{
var user = userRpst.Get(creator.UserID);
to = user.Email;
string subject = string.Format("Ticket #{0} {1} needs your feedback.", te.TicketCode, te.Title);
string content = string.Empty;
if (!string.IsNullOrEmpty(contentTemplete.Trim()))
{
content = contentTemplete.Trim();
content = content.Replace("[ClientName]", user.FirstAndLastName);
content = content.Replace("[PmName]", GetUnameByRoleTypeAndTicketId(te.TicketID, TicketUsersType.PM));
}
emailSender.SendMail(to, @from, subject, content.ToString());
}
}
public List <TicketUsersEntity> GetTicketUser(int ticketID, TicketUsersType type)
{
return(ticketUserRpst.GetTicketUser(ticketID, type));
}
