public IActionResult ChangeStatus(string ticketStatus, int ticketId)
 {
     if (ticketStatus == "processing")
     {
         var response = _ticketsService.ChangeStatus(ticketStatus, ticketId);
         return(RedirectToAction("Details", "Ticket", new { id = ticketId }));
     }
     else
     {
         var response = _ticketsService.ChangeStatus(ticketStatus, ticketId);
         return(RedirectToAction("Details", "Ticket", new { id = ticketId }));
     }
 }