public async Task <JsonResult> AddReply(int ticketId, string reply)
{
TicketLog log;
var roles = UserManager.GetRoles(User.Identity.GetUserId());
if (roles.Contains(TicRoles.Staff) || roles.Contains(TicRoles.Admin))
{
log = await _ticketService.AddStaffReply(ticketId, reply);
}
else
{
log = await _ticketService.AddCustomerReply(ticketId, reply);
}
var userId = User.Identity.GetUserId();
var result = PrepareTicketScreenViewModel(log, ticketId, userId, UserManager.GetRoles(userId));
return(Json(result));
}