public void PollForHealthPlanUncontactedCustomer() { try { _logger.Info("Entering Health Plan Uncontacted Customers Polling Agent For 24 hrs"); var callQueue = _callQueueRepository.GetCallQueueByCategory(HealthPlanCallQueueCategory.UncontactedCustomers); var healthPlans = _corporateAccountRepository.GetAllHealthPlan(); if (callQueue != null) { // _callQueueCustomerRepository.DeleteCallQueueCustomersHasNotBeenCalled(callQueue.Id); var criteria = _healthPlanCallQueueCriteria.GetQueueCriteriasByQueueId(callQueue.Id); criteria = criteria.Where(x => x.IsQueueGenerated); foreach (var queueCriteria in criteria) { try { _healthPlanCallQueueAssignmentRepository.DeleteByCriteriaId(queueCriteria.Id); //if (queueCriteria.IsDefault) //{ // foreach (var corporateAccount in healthPlans) // { // _healthPlanCallRoundService.SaveHealthPlanUncontactedCustomerCallQueue(corporateAccount, queueCriteria, callQueue, _logger); // } //} //else if (queueCriteria.HealthPlanId.HasValue && !healthPlans.IsNullOrEmpty()) { var corporateAccount = healthPlans.First(x => x.Id == queueCriteria.HealthPlanId.Value); _healthPlanCallRoundService.SaveHealthPlanUncontactedCustomerCallQueue(corporateAccount, queueCriteria, callQueue, _logger); } queueCriteria.IsQueueGenerated = true; queueCriteria.LastQueueGeneratedDate = DateTime.Now; _healthPlanCallQueueCriteria.Save(queueCriteria); } catch (Exception exception) { _logger.Error("call Queue Id " + callQueue.Id); _logger.Error("criteria Id " + queueCriteria.Id); _logger.Error("Message " + exception.Message); _logger.Error("Stack Trace " + exception.StackTrace); } } } } catch (Exception exception) { _logger.Error(string.Format("Message {0} stack trace: {1} ", exception.Message, exception.StackTrace)); } }
public void PollForQueueGeneration() { try { _logger.Info("Entering Health Plan Confirmation Queue Polling Agent For 24 hrs."); var callQueue = _callQueueRepository.GetCallQueueByCategory(HealthPlanCallQueueCategory.AppointmentConfirmation); var criterias = _healthPlanCallQueueCriteriaRepository.GetQueueCriteriasByQueueId(callQueue.Id); var healthPlans = _corporateAccountRepository.GetAllHealthPlan(); foreach (var criteria in criterias) { try { _healthPlanCallQueueAssignmentRepository.DeleteByCriteriaId(criteria.Id); if (criteria.HealthPlanId.HasValue) { var healthPlan = healthPlans.FirstOrDefault(x => x.Id == criteria.HealthPlanId); if (healthPlan != null) { _healthPlanCallRoundService.SaveHealthPlanConfirmationCustomerCallQueue(healthPlan, criteria, callQueue, _logger); } criteria.IsQueueGenerated = true; criteria.LastQueueGeneratedDate = DateTime.Now; _healthPlanCallQueueCriteriaRepository.Save(criteria); } } catch (Exception ex) { _logger.Error(string.Format("Error generating confirmation queue for HealthPlanId: {0} CallQueueId: {1} CriteriaId : {2}", criteria.HealthPlanId, callQueue.Id, criteria.Id)); _logger.Error(string.Format("Message : {0} \nStack Trace : {1}", ex.Message, ex.StackTrace)); } } _logger.Info("Completed Health Plan Confirmation Queue Polling Agent For 24 hrs."); } catch (Exception ex) { _logger.Error(string.Format("Message {0} stack trace: {1} ", ex.Message, ex.StackTrace)); } }
public void PollforRegenerateLanguageBarrierCallQueue() { try { _logger.Info("Entering Single Health Plan Language Barrier Polling Agent"); var callQueue = _callQueueRepository.GetCallQueueByCategory(HealthPlanCallQueueCategory.LanguageBarrier); var healthPlans = _corporateAccountRepository.GetAllHealthPlan(); if (callQueue != null) { var criteria = _healthPlanCallQueueCriteria.GetQueueCriteriasByQueueId(callQueue.Id); criteria = criteria.Where(x => !x.IsQueueGenerated && !x.IsDefault); foreach (var queueCriteria in criteria) { _healthPlanCallQueueAssignmentRepository.DeleteByCriteriaId(queueCriteria.Id); if (queueCriteria.HealthPlanId.HasValue && !healthPlans.IsNullOrEmpty()) { var corporateAccount = healthPlans.First(x => x.Id == queueCriteria.HealthPlanId.Value); _healthPlanCallRoundService.SaveHealthPlanLanguageBarrierCustomerCallQueue(corporateAccount, queueCriteria, callQueue, _logger); } queueCriteria.IsQueueGenerated = true; queueCriteria.LastQueueGeneratedDate = DateTime.Now; _healthPlanCallQueueCriteria.Save(queueCriteria); } } _logger.Info("Completing Single Health Plan Language Barrier Polling Agent"); } catch (Exception exception) { _logger.Error("Error while regenration"); _logger.Error(string.Format("Message {0} stack trace: {1} ", exception.Message, exception.StackTrace)); } }
public void PollForHealthPlanCallQueue() { try { var callQueue = _callQueueRepository.GetCallQueueByCategory(HealthPlanCallQueueCategory.FillEventsHealthPlan); var healthPlans = _corporateAccountRepository.GetAllHealthPlan(); _logger.Info("Started Healthfair Fill Event call Queue For Generated Call Queues For 24 hrs"); if (callQueue != null) { try { var criteria = _healthPlanCallQueueCriteria.GetQueueCriteriasByQueueId(callQueue.Id); criteria = criteria.Where(x => x.IsQueueGenerated).OrderByDescending(x => x.Id); foreach (var queueCriteria in criteria) { try { _healthPlanCallQueueAssignment.DeleteByCriteriaId(queueCriteria.Id); _healthPlanFillEventCallQueueRepository.DeleteByCriteriaId(queueCriteria.Id); //if (queueCriteria.IsDefault) //{ // foreach (var corporateAccount in healthPlans) // { // _healthPlanCallRoundService.SaveHealthPlanFillEventCallQueueCustomers(corporateAccount, queueCriteria, callQueue, _logger); // } //} //else if (queueCriteria.HealthPlanId.HasValue && !healthPlans.IsNullOrEmpty()) { var corporateAccount = healthPlans.First(x => x.Id == queueCriteria.HealthPlanId.Value); _healthPlanCallRoundService.SaveHealthPlanFillEventCallQueueCustomers(corporateAccount, queueCriteria, callQueue, _logger); } queueCriteria.IsQueueGenerated = true; queueCriteria.LastQueueGeneratedDate = DateTime.Now; _healthPlanCallQueueCriteria.Save(queueCriteria); } catch (Exception ex) { _logger.Error(string.Format("error health plan call queue. callQueueId: {0} CriteriaId {1} ", callQueue.Id, queueCriteria.Id)); _logger.Error(string.Format("Message {0} stack trace: {1} ", ex.Message, ex.StackTrace)); } } } catch (Exception exception) { _logger.Error(string.Format("error health plan call queue. callQueueId: {0} ", callQueue.Id)); _logger.Error(string.Format("Message {0} stack trace: {1} ", exception.Message, exception.StackTrace)); } callQueue.IsQueueGenerated = true; callQueue.LastQueueGeneratedDate = DateTime.Now; _callQueueRepository.Save(callQueue); } } catch (Exception exception) { _logger.Error(string.Format("error health plan call queue.")); _logger.Error(string.Format("Message {0} stack trace: {1} ", exception.Message, exception.StackTrace)); } }
public void PollForHealthPlanCallQueue() { try { _logger.Info("Entering Health Plan Polling Agent To Generate Call Queue For CallRound, NoShows and ZipRadius"); var callQueues = _callQueueRepository.GetAll(false, true); var healthPlans = _corporateAccountRepository.GetAllHealthPlan(); if (!callQueues.IsNullOrEmpty()) { callQueues = callQueues.Where(x => x.Category != HealthPlanCallQueueCategory.FillEventsHealthPlan && x.Category != HealthPlanCallQueueCategory.UncontactedCustomers && x.Category != HealthPlanCallQueueCategory.MailRound); foreach (var callQueue in callQueues) { try { var criteria = _healthPlanCallQueueCriteria.GetQueueCriteriasByQueueId(callQueue.Id); criteria = criteria.Where(x => x.IsQueueGenerated); switch (callQueue.Category) { case HealthPlanCallQueueCategory.CallRound: { foreach (var queueCriteria in criteria) { try { _healthPlanCallQueueAssignment.DeleteByCriteriaId(queueCriteria.Id); if (queueCriteria.HealthPlanId.HasValue && !healthPlans.IsNullOrEmpty()) { var corporateAccount = healthPlans.First(x => x.Id == queueCriteria.HealthPlanId.Value); _healthPlanCallRoundService.SaveCallRoundCallQueueCustomers(corporateAccount, queueCriteria, callQueue, _logger); } queueCriteria.IsQueueGenerated = true; queueCriteria.LastQueueGeneratedDate = DateTime.Now; _healthPlanCallQueueCriteria.Save(queueCriteria); } catch (Exception exception) { _logger.Error("call Queue Id " + callQueue.Id); _logger.Error("criteria Id " + queueCriteria.Id); _logger.Error("Message " + exception.Message); _logger.Error("Stack Trace " + exception.StackTrace); } } } break; //case HealthPlanCallQueueCategory.NoShows: // { // foreach (var queueCriteria in criteria) // { // try // { // _healthPlanCallQueueAssignment.DeleteByCriteriaId(queueCriteria.Id); // if (queueCriteria.HealthPlanId.HasValue && !healthPlans.IsNullOrEmpty()) // { // var corporateAccount = healthPlans.First(x => x.Id == queueCriteria.HealthPlanId.Value); // _healthPlanCallRoundService.SaveNoShowCallQueueCustomers(corporateAccount, queueCriteria, callQueue, _logger); // } // queueCriteria.IsQueueGenerated = true; // queueCriteria.LastQueueGeneratedDate = DateTime.Now; // _healthPlanCallQueueCriteria.Save(queueCriteria); // } // catch (Exception exception) // { // _logger.Error("call Queue Id " + callQueue.Id); // _logger.Error("criteira Id " + queueCriteria.Id); // _logger.Error("Message " + exception.Message); // _logger.Error("Stack Trace " + exception.StackTrace); // } // } // } // break; //case HealthPlanCallQueueCategory.ZipRadius: // { // foreach (var queueCriteria in criteria) // { // _healthPlanCallQueueAssignment.DeleteByCriteriaId(queueCriteria.Id); // if (queueCriteria.IsDefault) // { // foreach (var corporateAccount in healthPlans) // { // _healthPlanCallRoundService.SaveHealthPlanZipRadiusCallQueueCustomers(corporateAccount, queueCriteria, callQueue, _logger); // } // } // else if (queueCriteria.HealthPlanId.HasValue && !healthPlans.IsNullOrEmpty()) // { // var corporateAccount = healthPlans.First(x => x.Id == queueCriteria.HealthPlanId.Value); // _healthPlanCallRoundService.SaveHealthPlanZipRadiusCallQueueCustomers(corporateAccount, queueCriteria, callQueue, _logger); // } // queueCriteria.IsQueueGenerated = true; // queueCriteria.LastQueueGeneratedDate = DateTime.Now; // _healthPlanCallQueueCriteria.Save(queueCriteria); // } // } // break; } } catch (Exception exception) { _logger.Error(string.Format("error health plan call queue. callQueueId: {0} ", callQueue.Id)); _logger.Error(string.Format("Message {0} stack trace: {1} ", exception.Message, exception.StackTrace)); } callQueue.IsQueueGenerated = true; callQueue.LastQueueGeneratedDate = DateTime.Now; _callQueueRepository.Save(callQueue); } } } catch (Exception exception) { _logger.Error(string.Format("error health plan call queue.")); _logger.Error(string.Format("Message {0} stack trace: {1} ", exception.Message, exception.StackTrace)); } }