public ActionResult Detail(int currHelpdeskSupporterId, int requestId)
{
HelpdeskRequest hr = _helpdeskSupporterService.GetHelpdeskRequest(requestId);
HelpdeskRequestViewModel request = new HelpdeskRequestViewModel();
request.Title = hr.Title;
request.Description = hr.Description;
//---Convert date to dd/MM/yyyy
DateTime parsedCreateDate = (DateTime)hr.CreateDate;
request.CreateDate = parsedCreateDate.ToString(patternDate);
if (hr.DueDate != null)
{
DateTime parsedDueDate = (DateTime)hr.DueDate;
request.DueDate = parsedDueDate.ToString(patternDate);
}
request.Status = hr.Status.Value;
request.HouseName = hr.House.HouseName;
request.HelpdeskServiceCatName = hr.HelpdeskRequestCategory.Name;
request.Id = hr.Id;
request.HelpdeskSupporterId = currHelpdeskSupporterId;
ViewBag.currRequest = request;
return(View());
}
public ActionResult GetHistoryRequest(int supporterId)
{
List <HelpdeskRequestLogViewModel> listLog = new List <HelpdeskRequestLogViewModel>();
HelpdeskRequestViewModel requestModel = null;
try
{
User currUser = _userService.findById(supporterId);//AnLTNM
if (null != currUser)
{
List <HelpdeskRequestLog> logOfCurrRequest = _helpdeskRequestLogService.GetHelpdeskRequestLogByUser(currUser.Id);
HelpdeskRequestLogViewModel log = null;
foreach (var rq in logOfCurrRequest)
{
log = new HelpdeskRequestLogViewModel();
log.Title = rq.HelpdeskRequest.Title;
log.SrvCatName = rq.HelpdeskRequest.HelpdeskRequestCategory.Name;
log.CreateDate = rq.CreateDate.Value.ToString(AmsConstants.DateTimeFormat);
log.CreateDateLong = rq.CreateDate.Value.Ticks;
log.StatusTo = rq.StatusTo.Value;
log.StatusFrom = rq.StatusFrom.Value;
log.HouseName = rq.HelpdeskRequest.House.HouseName;
listLog.Add(log);
}
}
}
catch (Exception)
{
return(Json(listLog, JsonRequestBehavior.AllowGet));
}
return(Json(listLog, JsonRequestBehavior.AllowGet));
}
public ActionResult GetHeRequestBySupporterId(int supporterId)
{
List <HelpdeskRequestViewModel> listRequest = new List <HelpdeskRequestViewModel>();
HelpdeskRequestViewModel requestModel = null;
try
{
User currUser = _userService.findById(supporterId);//AnLTNM
if (null != currUser)
{
List <HelpdeskRequest> hr = _helpdeskRequestServices.GetAllHdRequestBySupporterId(currUser.Id);//AnLTNM
foreach (var rq in hr)
{
requestModel = new HelpdeskRequestViewModel();
requestModel.Id = rq.Id;
requestModel.Title = rq.Title;
requestModel.HelpdeskServiceCatName = rq.HelpdeskRequestCategory.Name;
requestModel.CreateDate = rq.CreateDate.Value.ToString(AmsConstants.DateTimeFormat);
requestModel.CreateDateLong = rq.CreateDate.Value.Ticks;
if (null != rq.DueDate)
{
requestModel.DueDate = rq.DueDate.Value.ToString(AmsConstants.DateTimeFormat);
requestModel.DueDateLOng = rq.DueDate.Value.Ticks;
}
requestModel.Status = rq.Status.Value;
requestModel.HouseName = rq.House.HouseName;
listRequest.Add(requestModel);
}
}
}
catch (Exception)
{
return(Json(listRequest, JsonRequestBehavior.AllowGet));
}
return(Json(listRequest, JsonRequestBehavior.AllowGet));
}