public void ControllerEditMethodWithIdAndTicketAsParameter_CallsMgrUpdateTicket()
{
Ticket t = new HardwareTicket();
_controller.Edit(15, t);
mgr.Received(1).ChangeTicket(t);
}
static void Main(string[] args)
{
// (1) Ticket validation
Ticket t1 = new Ticket()
{
TicketNumber = 1, AccountId = 1, Text = "",
State = TicketState.Open, DateOpened = DateTime.Now
};
// (2) HardwareTicket validation
Ticket t2 = new HardwareTicket()
{
TicketNumber = 2, AccountId = 1, DeviceName = "LPT-9876", Text = "text",
State = TicketState.Open, DateOpened = DateTime.Now
};
// (3) TicketResponse with user-defined validation
TicketResponse tr = new TicketResponse()
{
Id = 1, Text = "response", IsClientResponse = true, Date = new DateTime(2014, 1, 1),
Ticket = new Ticket()
{
TicketNumber = 3, AccountId = 1, Text = "text", State = TicketState.Open, DateOpened = new DateTime(2015, 1, 1)
}
};
// Validatie controle
var errors = new List <ValidationResult>();
Validator.TryValidateObject(tr, new ValidationContext(tr), errors, validateAllProperties: true);
Console.ReadLine();
}
private HardwareTicket HardwareTicketAndTicketResponseImplemention(HardwareTicket ticket, TicketResponse response)
{
if (ticket.Responses == null)
{
ticket.Responses = new List <TicketResponse>();
}
ticket.Responses.Add(response);
return(ticket);
}
public Ticket AddTicket(int accountId, string device, string problem)
{
Ticket t = new HardwareTicket {
AccountId = accountId,
Text = problem,
DateOpened = DateTime.Now,
State = TicketState.Open,
DeviceName = device
};
return(AddTicket(t));
}
public Ticket CreateTicket(int accountId, string device, string problem)
{
HardwareTicket hwTicketToAdd = new HardwareTicket()
{
AccountId = accountId,
DateOpened = System.DateTime.Now,
DeviceName = device,
State = TicketState.Open,
Text = problem
};
return(repo.CreateTicket(hwTicketToAdd));
}
public Ticket AddTicket(int accountId, string device, string problem)
{
Ticket ticket = new HardwareTicket()
{
AccountID = accountId,
Text = problem,
DeviceName = device,
State = TicketState.Open,
DateOpened = DateTime.Now
};
return(repo.CreateTicket(ticket));
}
public IEnumerable <Ticket> ReadTickets()
{
List <Ticket> tickets = new List <Ticket>();
string selectStatement = "SELECT TicketNumber, AccountId, [Text], DateOpened"
+ ", State, DeviceName FROM Ticket";
using (var connection = GetConnection())
{
SqlCommand command = new SqlCommand(selectStatement, connection);
connection.Open();
using (SqlDataReader reader = command.ExecuteReader())
{
int ticketNumberOrdinal = reader.GetOrdinal("TicketNumber"); //gaat index van kolom Ticketnumber uit ons teruggegeven resultaat van select geven
int accountIdOrdinal = reader.GetOrdinal("AccountId");
int textOrdinal = reader.GetOrdinal("Text");
int dateOpenedOrdinal = reader.GetOrdinal("DateOpened");
int stateOrdinal = reader.GetOrdinal("State");
int deviceOrdinal = reader.GetOrdinal("DeviceName");
while (reader.Read())
{
Ticket ticket;
string deviceName = reader.IsDBNull(deviceOrdinal) ? null : reader.GetString(deviceOrdinal); //controle of de waarde in DB null is
if (deviceName == null) //als devicename null is dan is het een normaal ticket
{
ticket = new Ticket();
}
else //anders een hardware ticket
{
ticket = new HardwareTicket()
{
DeviceName = deviceName
}
};
ticket.TicketNumber = reader.GetInt32(ticketNumberOrdinal);
ticket.AccountId = reader.GetInt32(accountIdOrdinal);
ticket.Text = reader.GetString(textOrdinal);
ticket.DateOpened = reader.GetDateTime(dateOpenedOrdinal);
ticket.State = (TicketState)reader.GetByte(stateOrdinal); //ticketstate is een byte, kunnen casten naar TicketState
tickets.Add(ticket);
}
reader.Close();
}
connection.Close();
}
return(tickets);
}
public IEnumerable <Ticket> ReadTickets()
{
List <Ticket> tickets = new List <Ticket>();
string selectStatement = "SELECT TicketNumber, AccountId, [Text], DateOpened, State, DeviceName FROM Ticket";
using (var connection = this.GetConnection())
{
SqlCommand command = new SqlCommand(selectStatement, connection);
connection.Open();
using (SqlDataReader reader = command.ExecuteReader())
{
int ticketNumberOrdinal = reader.GetOrdinal("TicketNumber");
int accountIdOrdinal = reader.GetOrdinal("AccountId");
int textOrdinal = reader.GetOrdinal("Text");
int dateOpenedOrdinal = reader.GetOrdinal("DateOpened");
int stateOrdinal = reader.GetOrdinal("State");
int deviceNameOrdinal = reader.GetOrdinal("DeviceName");
while (reader.Read())
{
Ticket ticket;
string deviceName = reader.IsDBNull(deviceNameOrdinal) ? null : reader.GetString(deviceNameOrdinal);
if (deviceName == null)
{
ticket = new Ticket();
}
else
{
ticket = new HardwareTicket()
{
DeviceName = deviceName
}
};
ticket.TicketNumber = reader.GetInt32(ticketNumberOrdinal);
ticket.AccountId = reader.GetInt32(accountIdOrdinal);
ticket.Text = reader.GetString(textOrdinal);
ticket.DateOpened = reader.GetDateTime(dateOpenedOrdinal);
ticket.State = (TicketState)reader.GetByte(stateOrdinal);
tickets.Add(ticket);
}
reader.Close(); // good practice!
}
connection.Close(); // good practice!
}
return(tickets);
}
public Ticket AddTicket(int accountId, string device, string problem)
{
Ticket t = new HardwareTicket()
{
AccountId = accountId,
Text = problem,
DateOpened = DateTime.Now,
State = TicketState.Open,
//Responses = new List<TicketResponse>(),
DeviceName = device
};
return(this.AddTicket(t));
}
public Ticket ReadTicket(int ticketNumber)
{
Ticket requestedTicket = null;
string selectStatement = "SELECT TicketNumber, AccountId, [Text], DateOpened, State, DeviceName FROM Ticket"
+ " WHERE TicketNumber = @ticketNumber";
using (var connection = this.GetConnection())
{
SqlCommand command = new SqlCommand(selectStatement, connection);
command.Parameters.AddWithValue("@ticketNumber", ticketNumber);
connection.Open();
using (SqlDataReader reader = command.ExecuteReader())
{
int ticketNumberOrdinal = reader.GetOrdinal("TicketNumber");
int accountIdOrdinal = reader.GetOrdinal("AccountId");
int textOrdinal = reader.GetOrdinal("Text");
int dateOpenedOrdinal = reader.GetOrdinal("DateOpened");
int stateOrdinal = reader.GetOrdinal("State");
int deviceNameOrdinal = reader.GetOrdinal("DeviceName");
if (reader.Read())
{
string deviceName = reader.IsDBNull(deviceNameOrdinal) ? null : reader.GetString(deviceNameOrdinal);
if (deviceName == null)
{
requestedTicket = new Ticket();
}
else
{
requestedTicket = new HardwareTicket()
{
DeviceName = deviceName
}
};
requestedTicket.TicketNumber = reader.GetInt32(ticketNumberOrdinal);
requestedTicket.AccountId = reader.GetInt32(accountIdOrdinal);
requestedTicket.Text = reader.GetString(textOrdinal);
requestedTicket.DateOpened = reader.GetDateTime(dateOpenedOrdinal);
requestedTicket.State = (TicketState)reader.GetByte(stateOrdinal);
}
reader.Close(); // good practice!
}
connection.Close(); // good practice!
}
return(requestedTicket);
}
static void Main(string[] args)
{
Ticket ticket = new HardwareTicket
{
TicketNumber = 2, AccountID = 1, Text = "", DateOpened = DateTime.Now, State = TicketState.Open, DeviceName = "PC-4387"
};
TicketResponse response = new TicketResponse
{
Id = 1, Text = "response", IsClientResponse = true, Date = new DateTime(2019, 1, 1), Ticket = ticket
};
var errors = new List <ValidationResult>();
Validator.ValidateObject(ticket, new ValidationContext(ticket), true);
}
public Ticket ReadTicket(int ticketNumber)
{
Ticket requestedTicket = null;
string statement = "SELECT TicketNumber, AccountId, [Text], DateOpened"
+ ", State, DeviceName FROM Ticket"
+ " WHERE TicketNumber = @ticketNumber";
using (var connection = GetConnection())
{
SqlCommand command = new SqlCommand(statement, connection);
command.Parameters.AddWithValue("@ticketNumber", ticketNumber); //parameter in statement invullen
connection.Open();
using (SqlDataReader reader = command.ExecuteReader())
{
int ticketNumberOrdinal = reader.GetOrdinal("TicketNumber");
int accountIdOrdinal = reader.GetOrdinal("AccountId");
int textOrdinal = reader.GetOrdinal("Text");
int dateOpenedOrdinal = reader.GetOrdinal("DateOpened");
int stateOrdinal = reader.GetOrdinal("State");
int deviceNameOrdinal = reader.GetOrdinal("DeviceName");
if (reader.Read())
{
string deviceName = reader.IsDBNull(deviceNameOrdinal) ? null
: reader.GetString(deviceNameOrdinal);
if (deviceName == null)
{
requestedTicket = new Ticket();
}
else
{
requestedTicket = new HardwareTicket()
{
DeviceName = deviceName
}
};
}
reader.Close();
}
connection.Close();
}
return(requestedTicket);
}
private static void Seed(SupportCenterDbContext context)
{
// Create first ticket with three responses
Ticket t1 = new Ticket()
{
AccountId = 1,
Text = "Ik kan mij niet aanmelden op de webmail",
DateOpened = new DateTime(2017, 9, 9, 13, 5, 59),
State = TicketState.Open,
Responses = new List <TicketResponse>()
};
context.Tickets.Add(t1);
TicketResponse t1r1 = new TicketResponse()
{
Ticket = t1,
Text = "Account was geblokkeerd",
Date = new DateTime(2017, 9, 9, 13, 24, 48),
IsClientResponse = false
};
t1.Responses.Add(t1r1);
TicketResponse t1r2 = new TicketResponse()
{
Ticket = t1,
Text = "Account terug in orde en nieuw paswoord ingesteld",
Date = new DateTime(2017, 9, 9, 13, 29, 11),
IsClientResponse = false
};
t1.Responses.Add(t1r2);
TicketResponse t1r3 = new TicketResponse()
{
Ticket = t1,
Text = "Aanmelden gelukt en paswoord gewijzigd",
Date = new DateTime(2017, 9, 10, 7, 22, 36),
IsClientResponse = true
};
t1.Responses.Add(t1r3);
t1.State = TicketState.Closed;
// Create second ticket with one response
Ticket t2 = new Ticket()
{
AccountId = 1,
Text = "Geen internetverbinding",
DateOpened = new DateTime(2017, 11, 5, 9, 45, 13),
State = TicketState.Open,
Responses = new List <TicketResponse>()
};
context.Tickets.Add(t2);
TicketResponse t2r1 = new TicketResponse()
{
Ticket = t2,
Text = "Controleer of de kabel goed is aangesloten",
Date = new DateTime(2017, 11, 5, 11, 25, 42),
IsClientResponse = false
};
t2.Responses.Add(t2r1);
t2.State = TicketState.Answered;
// Create hardware ticket without response
HardwareTicket ht1 = new HardwareTicket()
{
AccountId = 2,
Text = "Blue screen!",
DateOpened = new DateTime(2017, 12, 14, 19, 5, 2),
State = TicketState.Open,
DeviceName = "PC-123456"
};
context.Tickets.Add(ht1);
// Save the changes in the context to the database
context.SaveChanges();
// Detach all entities from the context,
// else this data stays attached to context and should be read from the db when needed!
foreach (EntityEntry entry in context.ChangeTracker.Entries().ToList())
{
entry.State = EntityState.Detached;
}
}
static void Main(string[] args)
{
Ticket t1 = new Ticket()
{
TicketNumber = 1,
AccountId = 1,
Text = "a",
State = TicketState.Open,
DateOpened = DateTime.Now
};
var errors = new List <ValidationResult>();
bool isValid = Validator.TryValidateObject(t1, new ValidationContext(t1), errors, validateAllProperties: true);
if (!isValid)
{
foreach (var item in errors)
{
Console.WriteLine(item.ErrorMessage);
}
}
else
{
Console.WriteLine("Ticket1 is valid");
}
Ticket t2 = new HardwareTicket()
{
TicketNumber = 2,
AccountId = 1,
DeviceName = "PC-9876",
Text = "text",
State = TicketState.Open,
DateOpened = DateTime.Now
};
var errors2 = new List <ValidationResult>();
isValid = Validator.TryValidateObject(t2, new ValidationContext(t2), errors2, validateAllProperties: true);
if (!isValid)
{
foreach (var item in errors2)
{
Console.WriteLine(item.ErrorMessage);
}
}
else
{
Console.WriteLine("Ticket2 is valid");
}
TicketResponse tr = new TicketResponse()
{
Id = 1,
Text = "response",
IsClientResponse = true,
Date = new DateTime(2014, 1, 1),
Ticket = new Ticket()
{
TicketNumber = 3,
AccountId = 1,
Text = "text",
State = TicketState.Open,
DateOpened = new DateTime(2015, 1, 1)
}
};
var errors3 = new List <ValidationResult>();
isValid = Validator.TryValidateObject(tr, new ValidationContext(tr), errors3, true);
if (!isValid)
{
foreach (var item in errors3)
{
Console.WriteLine(item.ErrorMessage);
}
}
else
{
Console.WriteLine("TicketResponse OK");
}
Console.ReadLine();
}
protected override void Seed(SupportCenterDbContext context)
{
#region Ticket 1
var t1 = new Ticket()
{
AccountId = 1,
Text = "Help, kan niet meer aanmelden",
DateOpened = DateTime.Now.AddHours(-3194),
State = TicketState.Open,
Responses = new List <TicketResponse>()
};
context.Tickets.Add(t1);
var t1r1 = new TicketResponse()
{
Ticket = t1,
Text = "Ai, je account was geblokkeerd",
Date = DateTime.Now.AddHours(-3192),
IsClientResponse = false
};
t1.Responses.Add(t1r1);
var t1r2 = new TicketResponse()
{
Ticket = t1,
Text = "Account terug in orde en nieuw paswoord ingesteld",
Date = DateTime.Now.AddHours(-3191),
IsClientResponse = false
};
t1.Responses.Add(t1r2);
var t1r3 = new TicketResponse()
{
Ticket = t1,
Text = "Yihaa, alles werkt terug",
Date = DateTime.Now.AddHours(-3188),
IsClientResponse = true
};
t1.Responses.Add(t1r3);
t1.State = TicketState.Closed;
#endregion
#region Ticket 2
// Create second ticket with one response
var t2 = new Ticket()
{
AccountId = 1,
Text = "Kan niet meer surfen",
DateOpened = DateTime.Now.AddHours(-50),
State = TicketState.Open,
Responses = new List <TicketResponse>()
};
context.Tickets.Add(t2);
var t2r1 = new TicketResponse()
{
Ticket = t2,
Text = "Ga naar zee, daar is er genoeg water en zijn er golven",
Date = DateTime.Now.AddHours(-48),
IsClientResponse = false
};
t2.Responses.Add(t2r1);
t2.State = TicketState.Answered;
#endregion
#region Ticket 3
var ht1 = new HardwareTicket()
{
AccountId = 2,
Text = "Oeps, blue screen bij het aankoppelen aan een beamer",
DateOpened = DateTime.Now.AddHours(-24.6),
State = TicketState.Open,
DeviceName = "PC-123456"
};
context.Tickets.Add(ht1);
#endregion
context.SaveChanges();
}
private void Seed()
{
tickets = new List <Ticket>();
responses = new List <TicketResponse>();
// Aanmaken eerste ticket met drie responses
var t1 = new Ticket {
TicketNumber = tickets.Count + 1,
AccountId = 1,
Text = "Ik kan mij niet aanmelden op de webmail",
DateOpened = new DateTime(2012, 9, 9, 13, 5, 59),
State = TicketState.Closed,
Responses = new List <TicketResponse>()
};
tickets.Add(t1);
var t1r1 = new TicketResponse {
Id = responses.Count + 1,
Ticket = t1,
Text = "Account is geblokkeerd",
Date = new DateTime(2012, 9, 9, 13, 24, 48),
IsClientResponse = false
};
t1.Responses.Add(t1r1);
responses.Add(t1r1);
var t1r2 = new TicketResponse {
Id = responses.Count + 1,
Ticket = t1,
Text = "Account terug in orde en nieuw paswoord ingesteld",
Date = new DateTime(2012, 9, 9, 13, 29, 11),
IsClientResponse = false
};
t1.Responses.Add(t1r2);
responses.Add(t1r2);
var t1r3 = new TicketResponse {
Id = responses.Count + 1,
Ticket = t1,
Text = "Aanmelden gelukt en paswoord gewijzigd",
Date = new DateTime(2012, 9, 10, 7, 22, 36),
IsClientResponse = true
};
t1.Responses.Add(t1r3);
responses.Add(t1r3);
t1.State = TicketState.Closed;
//Aanmaken tweede ticket met één response
var t2 = new Ticket {
TicketNumber = tickets.Count + 1,
AccountId = 1,
Text = "Geen internetverbinding",
DateOpened = new DateTime(2012, 11, 5, 9, 45, 13),
State = TicketState.Open,
Responses = new List <TicketResponse>()
};
tickets.Add(t2);
var t2r1 = new TicketResponse {
Id = responses.Count + 1,
Ticket = t2,
Text = "Controleer of de kabel goed is aangesloten",
Date = new DateTime(2012, 11, 5, 11, 25, 42),
IsClientResponse = false
};
t2.Responses.Add(t2r1);
responses.Add(t2r1);
t2.State = TicketState.Answered;
//Aanmaken eerste HardwareTicket
var ht1 = new HardwareTicket {
TicketNumber = tickets.Count + 1,
AccountId = 2,
Text = "Blue screen!",
DateOpened = new DateTime(2012, 12, 14, 19, 15, 32),
State = TicketState.Open,
//Responses = new List<TicketResponse>(),
DeviceName = "PC-123456"
};
tickets.Add(ht1);
}
protected override void Seed(SC.DAL.EF.SupportCenterDbContext context)
{
// Create first ticket with three responses
Ticket t1 = new Ticket()
{
AccountId = 1,
Text = "Ik kan mij niet aanmelden op de webmail",
DateOpened = new DateTime(2012, 9, 9, 13, 5, 59),
State = TicketState.Open,
Responses = new List <TicketResponse>()
};
context.Tickets.Add(t1);
TicketResponse t1r1 = new TicketResponse()
{
Ticket = t1,
Text = "Account was geblokkeerd",
Date = new DateTime(2012, 9, 9, 13, 24, 48),
IsClientResponse = false
};
t1.Responses.Add(t1r1);
TicketResponse t1r2 = new TicketResponse()
{
Ticket = t1,
Text = "Account terug in orde en nieuw paswoord ingesteld",
Date = new DateTime(2012, 9, 9, 13, 29, 11),
IsClientResponse = false
};
t1.Responses.Add(t1r2);
TicketResponse t1r3 = new TicketResponse()
{
Ticket = t1,
Text = "Aanmelden gelukt en paswoord gewijzigd",
Date = new DateTime(2012, 9, 10, 7, 22, 36),
IsClientResponse = true
};
t1.Responses.Add(t1r3);
t1.State = TicketState.Closed;
// Create second ticket with one response
Ticket t2 = new Ticket()
{
AccountId = 1,
Text = "Geen internetverbinding",
DateOpened = new DateTime(2012, 11, 5, 9, 45, 13),
State = TicketState.Open,
Responses = new List <TicketResponse>()
};
context.Tickets.Add(t2);
TicketResponse t2r1 = new TicketResponse()
{
Ticket = t2,
Text = "Controleer of de kabel goed is aangesloten",
Date = new DateTime(2012, 11, 5, 11, 25, 42),
IsClientResponse = false
};
t2.Responses.Add(t2r1);
t2.State = TicketState.Answered;
// Create hardware ticket without response
HardwareTicket ht1 = new HardwareTicket()
{
AccountId = 2,
Text = "Blue screen!",
DateOpened = new DateTime(2012, 12, 14, 19, 5, 2),
State = TicketState.Open,
DeviceName = "PC-123456"
};
context.Tickets.Add(ht1);
// Save the changes in the context (all added entities) to the database
context.SaveChanges();
}
protected void Seed()
{
// Create first ticket with three responses
var t1 = new Ticket {
TicketNumber = 0,
AccountId = 1,
Text = "Ik kan mij niet aanmelden op de webmail",
DateOpened = new DateTime(2012, 9, 9, 13, 5, 59),
State = TicketState.Open,
Responses = new List <TicketResponse>()
};
Tickets.Add(t1);
var t1r1 = new TicketResponse {
Id = 0,
Ticket = t1,
Text = "Account was geblokkeerd",
Date = new DateTime(2012, 9, 9, 13, 24, 48),
IsClientResponse = false
};
t1.Responses.Add(t1r1);
var t1r2 = new TicketResponse {
Id = 1,
Ticket = t1,
Text = "Account terug in orde en nieuw paswoord ingesteld",
Date = new DateTime(2012, 9, 9, 13, 29, 11),
IsClientResponse = false
};
t1.Responses.Add(t1r2);
var t1r3 = new TicketResponse {
Id = 2,
Ticket = t1,
Text = "Aanmelden gelukt en paswoord gewijzigd",
Date = new DateTime(2012, 9, 10, 7, 22, 36),
IsClientResponse = true
};
t1.Responses.Add(t1r3);
t1.State = TicketState.Closed;
// Create second ticket with one response
var t2 = new Ticket {
TicketNumber = 1,
AccountId = 1,
Text = "Geen internetverbinding",
DateOpened = new DateTime(2012, 11, 5, 9, 45, 13),
State = TicketState.Open,
Responses = new List <TicketResponse>()
};
Tickets.Add(t2);
var t2r1 = new TicketResponse {
Id = 0,
Ticket = t2,
Text = "Controleer of de kabel goed is aangesloten",
Date = new DateTime(2012, 11, 5, 11, 25, 42),
IsClientResponse = false
};
t2.Responses.Add(t2r1);
t2.State = TicketState.Answered;
// Create hardware ticket without response
var ht1 = new HardwareTicket {
TicketNumber = 2,
AccountId = 2,
Text = "Blue screen!",
DateOpened = new DateTime(2012, 12, 14, 19, 5, 2),
State = TicketState.Open,
DeviceName = "PC-123456"
};
this.Tickets.Add(ht1);
}
public void Initialize()
{
#region create dummy data
Ticket t1 = new Ticket()
{
TicketNumber = 1, AccountId = 1, Text = "Ik kan mij niet aanmelden op de webmail", DateOpened = new DateTime(2012, 9, 9, 13, 5, 59), State = TicketState.Closed, Responses = new List <TicketResponse>()
};
TicketResponse t1r1 = new TicketResponse()
{
Id = 1, Ticket = t1, Text = "Account is geblokkeerd", Date = new DateTime(2012, 9, 9, 13, 24, 48), IsClientResponse = false
};
t1.Responses.Add(t1r1);
TicketResponse t1r2 = new TicketResponse()
{
Id = 2, Ticket = t1, Text = "Account terug in orde en nieuw paswoord ingesteld", Date = new DateTime(2012, 9, 9, 13, 29, 11), IsClientResponse = false
};
t1.Responses.Add(t1r2);
TicketResponse t1r3 = new TicketResponse()
{
Id = 3, Ticket = t1, Text = "Aanmelden gelukt en paswoord gewijzigd", Date = new DateTime(2012, 9, 10, 7, 22, 36), IsClientResponse = true
};
t1.Responses.Add(t1r3);
Ticket t2 = new Ticket()
{
TicketNumber = 2, AccountId = 1, Text = "Geen internetverbinding", DateOpened = new DateTime(2012, 11, 5, 9, 45, 13), State = TicketState.Answered, Responses = new List <TicketResponse>()
};
TicketResponse t2r1 = new TicketResponse()
{
Id = 4, Ticket = t2, Text = "Controleer of de kabel goed is aangesloten", Date = new DateTime(2012, 11, 5, 11, 25, 42), IsClientResponse = false,
};
t2.Responses.Add(t2r1);
HardwareTicket ht1 = new HardwareTicket()
{
TicketNumber = 3, AccountId = 2, Text = "Blue screen!", DateOpened = new DateTime(2012, 12, 14, 19, 15, 32), State = TicketState.Open, DeviceName = "PC-123456"
};
#endregion
#region initialize fakes
tickets = new List <Ticket>
{
//add data
t1,
t2
}.AsQueryable();
hardwareTickets = new List <HardwareTicket>
{
//add data
ht1
}.AsQueryable();
ticketResponses = new List <TicketResponse>
{
//add data
t1r1,
t1r2,
t1r3,
t2r1
}.AsQueryable();
#endregion
}
