protected override void ProcessRecord()
{
base.ProcessRecord();
GetIncidentRequest request;
try
{
request = new GetIncidentRequest
{
IncidentKey = IncidentKey,
Csi = Csi,
Ocid = Ocid,
OpcRequestId = OpcRequestId,
Homeregion = Homeregion,
ProblemType = ProblemType
};
response = client.GetIncident(request).GetAwaiter().GetResult();
WriteOutput(response, response.Incident);
FinishProcessing(response);
}
catch (Exception ex)
{
TerminatingErrorDuringExecution(ex);
}
}
public async Task Handle_WhenIncidentClientReturnsSuccessful_ReturnCorrectIncident()
{
long expectedIncidentId = 1;
string expectedIncidentTitle = "Customers are unable to access [REDACTED] from [REDACTED]";
var expectedIncident = new Incident
{
Id = expectedIncidentId,
Title = expectedIncidentTitle
};
var serviceUnderTest = new GetIncidentHandler(
await MockFactory.IncidentContext("Get").ConfigureAwait(continueOnCapturedContext: false),
new NoConnector(new NoClient(), new StubLoggerFactory()));
var request = new GetIncidentRequest(
expectedIncidentId,
new DummyAuthenticatedUserContext());
var result = await serviceUnderTest
.Handle(request, new System.Threading.CancellationToken())
.ConfigureAwait(continueOnCapturedContext: false);
Assert.AreEqual(expectedIncidentId, result.Id);
Assert.AreEqual(expectedIncidentTitle, result.Title);
}
/// <summary>
/// Gets the details of the support ticket.
/// </summary>
/// <param name="request"></param>
/// <returns></returns>
public GetIncidentResponse GetIncident(GetIncidentRequest request)
{
var uri = new Uri($"{GetEndPoint(SupportManagementServices.Incidents, this.Region)}/{request.IncidentKey}");
var headers = new HttpRequestHeaderParam()
{
OpcRequestId = request.OpcRequestId
};
headers.FreeHeader.Add("csi", request.Csi);
headers.FreeHeader.Add("ocid", request.Ocid);
if (!string.IsNullOrEmpty(request.Homeregion))
{
headers.FreeHeader.Add("homeregion", request.Homeregion);
}
using (var webResponse = this.RestClient.Get(uri, headers))
using (var stream = webResponse.GetResponseStream())
using (var reader = new StreamReader(stream))
{
var response = reader.ReadToEnd();
return(new GetIncidentResponse()
{
Incident = this.JsonSerializer.Deserialize <IncidentDetails>(response),
OpcRequestId = webResponse.Headers.Get("opc-request-id"),
ETag = webResponse.Headers.Get("ETag")
});
}
}
/// <summary>
/// This API fetches the details of a requested Incident
/// </summary>
/// <param name="request">The request object containing the details to send. Required.</param>
/// <param name="retryConfiguration">The retry configuration that will be used by to send this request. Optional.</param>
/// <param name="cancellationToken">The cancellation token to cancel this operation. Optional.</param>
/// <returns>A response object containing details about the completed operation</returns>
public async Task <GetIncidentResponse> GetIncident(GetIncidentRequest request, RetryConfiguration retryConfiguration = null, CancellationToken cancellationToken = default)
{
logger.Trace("Called getIncident");
Uri uri = new Uri(this.restClient.GetEndpoint(), System.IO.Path.Combine(basePathWithoutHost, "/v2/incidents/{incidentKey}".Trim('/')));
HttpMethod method = new HttpMethod("Get");
HttpRequestMessage requestMessage = Converter.ToHttpRequestMessage(uri, method, request);
requestMessage.Headers.Add("Accept", "application/json");
GenericRetrier retryingClient = Retrier.GetPreferredRetrier(retryConfiguration, this.retryConfiguration);
HttpResponseMessage responseMessage;
try
{
if (retryingClient != null)
{
responseMessage = await retryingClient.MakeRetryingCall(this.restClient.HttpSend, requestMessage, cancellationToken);
}
else
{
responseMessage = await this.restClient.HttpSend(requestMessage);
}
return(Converter.FromHttpResponseMessage <GetIncidentResponse>(responseMessage));
}
catch (Exception e)
{
logger.Error($"GetIncident failed with error: {e.Message}");
throw;
}
}
public GetIncidentResponse GetIncident(GetIncidentRequest objGetIncidentRequest)
{
LogHelper.LogTextDebug("", "Enter");
LogHelper.LogObjectPropertiesDebug(objGetIncidentRequest, "IncidentRequest");
Incident objIncident = null;
try
{
GetIncidentResponse objGetIncidentResponse = null;
if (string.IsNullOrEmpty(objGetIncidentRequest.IncidentNumber))
{
throw new CustomError("NullData", "Incident Number is null");
}
else
{
objIncident = new IncidentController().GetIncident(objIncident.IncidentNumber);
objGetIncidentResponse = new TranslateIncident().TranslateIncidenttoGetIncidentResponse(objIncident);
}
LogHelper.LogTextDebug("Success", "Returning Incident Response");
return(objGetIncidentResponse);
}
catch (ITSM_WebserviceException ex)
{
LogHelper.LogTextWarn(string.Format("Message : {0}\nError : {1}\nStack Trace : {2}", ex.Message, ex.ErrorCode, ex.StackTrace), "Exception");
throw ITSMExceptionManager.GetCustomSoapException(ex);
}
catch (Exception ex)
{
LogHelper.LogTextWarn(string.Format("Message : {0}\nStack Trace : {2}", ex.Message, ex.StackTrace), "Exception");
throw ITSMExceptionManager.GetCustomSoapException("Unknown Error", ex.Message);
}
}
