/// <summary>
/// Adds the internal E mail2 incident.
/// </summary>
/// <param name="IncidentId">The incident id.</param>
/// <param name="EMailMessageId">The E mail message id.</param>
/// <param name="SenderName">Name of the sender.</param>
/// <param name="SenderEmail">The sender email.</param>
/// <returns></returns>
private static int AddInternalEMail2Incident(int IncidentId, int EMailMessageId, string SenderName, string SenderEmail)
{
ForumThreadNodeInfo info = null;
using (DbTransaction tran = DbTransaction.Begin())
{
BaseIbnContainer FOcontainer = BaseIbnContainer.Create("FileLibrary", string.Format("IncidentId_{0}", IncidentId));
ForumStorage forumStorage = (ForumStorage)FOcontainer.LoadControl("ForumStorage");
int SenderUserID = Security.UserID;
EMailMessageInfo mi = EMailMessageInfo.Load(EMailMessageId);
info = forumStorage.CreateForumThreadNode(EMailMessageInfo.ExtractTextFromHtml(mi.HtmlBody),
DateTime.UtcNow,
Security.UserID,
EMailMessageId,
(int)ForumStorage.NodeContentType.EMail);
ForumThreadNodeSettingCollection settings = new ForumThreadNodeSettingCollection(info.Id);
settings.Add(ForumThreadNodeSetting.Outgoing, "1");
if (HttpContext.Current != null && HttpContext.Current.Items.Contains(ForumThreadNodeSetting.AllRecipients))
{
settings.Add(ForumThreadNodeSetting.AllRecipients, HttpContext.Current.Items[ForumThreadNodeSetting.AllRecipients].ToString());
}
tran.Commit();
}
return(info.Id);
}
//newRespId: UserId OR "-2" - NotSet, "-1" - GroupResponsibility
public static int AddForumMesageWithResponsibleChange(int IncidentId, int ForumNodeId, int newRespId)
{
ForumThreadNodeInfo info = null;
using (DbTransaction tran = DbTransaction.Begin())
{
BaseIbnContainer destContainer = BaseIbnContainer.Create("FileLibrary", string.Format("IncidentId_{0}", IncidentId));
ForumStorage forumStorage = (ForumStorage)destContainer.LoadControl("ForumStorage");
if (ForumNodeId > 0)
{
info = forumStorage.GetForumThreadNode(ForumNodeId);
}
else
{
info = forumStorage.CreateForumThreadNode("", Security.CurrentUser.UserID, (int)ForumStorage.NodeContentType.Text);
}
ForumThreadNodeSettingCollection settings = new ForumThreadNodeSettingCollection(info.Id);
// settings.Add("IssueEvent", IssueEvent.Responsibility.ToString());
settings.Add(IssueEvent.Responsibility.ToString(), newRespId.ToString());
tran.Commit();
}
return(info.Id);
}
/// <summary>
/// Adds the external E mail to incident.
/// </summary>
/// <param name="IncidentId">The incident id.</param>
/// <param name="EMailMessageId">The E mail message id.</param>
/// <param name="message">The message.</param>
private static int AddExternalEMail2Incident(int IncidentId, int EMailMessageId, string SenderName, string SenderEmail)
{
ForumThreadNodeInfo info = null;
using (DbTransaction tran = DbTransaction.Begin())
{
BaseIbnContainer FOcontainer = BaseIbnContainer.Create("FileLibrary", string.Format("IncidentId_{0}", IncidentId));
ForumStorage forumStorage = (ForumStorage)FOcontainer.LoadControl("ForumStorage");
EMailMessageInfo mi = EMailMessageInfo.Load(EMailMessageId);
info = forumStorage.CreateForumThreadNode(EMailMessageInfo.ExtractTextFromHtml(mi.HtmlBody),
DateTime.UtcNow,
Security.UserID,
EMailMessageId,
(int)ForumStorage.NodeContentType.EMail);
// 2006-12-12 OZ: Register EMail External Recepient
if (!EMailIssueExternalRecipient.Contains(IncidentId, SenderEmail))
{
EMailIssueExternalRecipient.Create(IncidentId, SenderEmail);
}
ForumThreadNodeSettingCollection settings = new ForumThreadNodeSettingCollection(info.Id);
settings.Add(ForumThreadNodeSetting.Incoming, "1");
if (HttpContext.Current != null && HttpContext.Current.Items.Contains(ForumThreadNodeSetting.AllRecipients))
{
settings.Add(ForumThreadNodeSetting.AllRecipients, HttpContext.Current.Items[ForumThreadNodeSetting.AllRecipients].ToString());
}
// O.R. [2008-09-19]: Recalculate Expected Dates
DBIncident.RecalculateExpectedResponseDate(IncidentId);
DBIncident.RecalculateExpectedAssignDate(IncidentId);
tran.Commit();
}
return(info.Id);
}
public static void SetPrivateStatus(int ThreadNodeId)
{
ForumThreadNodeSettingCollection settings = new ForumThreadNodeSettingCollection(ThreadNodeId);
if (settings.Contains(ForumThreadNodeSetting.Outgoing))
{
settings.Remove(ForumThreadNodeSetting.Outgoing);
}
if (settings.Contains(ForumThreadNodeSetting.Incoming))
{
settings.Remove(ForumThreadNodeSetting.Incoming);
}
settings.Add(ForumThreadNodeSetting.Internal, "1");
}
public static void SetWorkaroundStatus(int ThreadNodeId)
{
ForumThreadNodeSettingCollection settings = new ForumThreadNodeSettingCollection(ThreadNodeId);
settings.Add(ForumThreadNodeSetting.Workaround, "1");
}
public static void SetResolutionStatus(int ThreadNodeId)
{
ForumThreadNodeSettingCollection settings = new ForumThreadNodeSettingCollection(ThreadNodeId);
settings.Add(ForumThreadNodeSetting.Resolution, "1");
}
private void dgForum_ItemCommand(object source, DataGridCommandEventArgs e)
{
if (e.CommandName == "Resolution")
{
int nodeId = int.Parse(e.CommandArgument.ToString());
ForumThreadNodeSettingCollection coll = new ForumThreadNodeSettingCollection(nodeId);
coll.Add(ForumThreadNodeSetting.Resolution, "1");
if (coll[ForumThreadNodeSetting.Internal] == null &&
coll[ForumThreadNodeSetting.Incoming] == null &&
coll[ForumThreadNodeSetting.Outgoing] == null)
{
coll.Add(ForumThreadNodeSetting.Internal, "1");
}
}
else if (e.CommandName == "Workaround")
{
int nodeId = int.Parse(e.CommandArgument.ToString());
ForumThreadNodeSettingCollection coll = new ForumThreadNodeSettingCollection(nodeId);
coll.Add(ForumThreadNodeSetting.Workaround, "1");
if (coll[ForumThreadNodeSetting.Internal] == null &&
coll[ForumThreadNodeSetting.Incoming] == null &&
coll[ForumThreadNodeSetting.Outgoing] == null)
{
coll.Add(ForumThreadNodeSetting.Internal, "1");
}
}
else if (e.CommandName == "UnResolution")
{
int nodeId = int.Parse(e.CommandArgument.ToString());
ForumThreadNodeSettingCollection coll = new ForumThreadNodeSettingCollection(nodeId);
if (coll[ForumThreadNodeSetting.Resolution] != null)
{
coll.Remove(ForumThreadNodeSetting.Resolution);
}
if (coll[ForumThreadNodeSetting.Internal] == null &&
coll[ForumThreadNodeSetting.Incoming] == null &&
coll[ForumThreadNodeSetting.Outgoing] == null)
{
coll.Add(ForumThreadNodeSetting.Internal, "1");
}
}
else if (e.CommandName == "UnWorkaround")
{
int nodeId = int.Parse(e.CommandArgument.ToString());
ForumThreadNodeSettingCollection coll = new ForumThreadNodeSettingCollection(nodeId);
if (coll[ForumThreadNodeSetting.Workaround] != null)
{
coll.Remove(ForumThreadNodeSetting.Workaround);
}
if (coll[ForumThreadNodeSetting.Internal] == null &&
coll[ForumThreadNodeSetting.Incoming] == null &&
coll[ForumThreadNodeSetting.Outgoing] == null)
{
coll.Add(ForumThreadNodeSetting.Internal, "1");
}
}
else if (e.CommandName == "ReSend")
{
int emailMessageId = int.Parse(e.CommandArgument.ToString());
try
{
EMailRouterOutputMessage.Send(IncidentId, emailMessageId);
WasFarwarded = 1;
ForwardedEMail = emailMessageId;
}
catch
{
WasFarwarded = -1;
ForwardedEMail = emailMessageId;
}
}
else if (e.CommandName == "ReSendOut")
{
int emailMessageId = int.Parse(e.CommandArgument.ToString());
try
{
EMailRouterOutputMessage.Send(IncidentId, emailMessageId);
WasFarwarded = 1;
ForwardedEMail = emailMessageId;
}
catch
{
WasFarwarded = -1;
ForwardedEMail = emailMessageId;
}
}
else if (e.CommandName == "Reply")
{
try
{
int emailMessageId = int.Parse(e.CommandArgument.ToString());
if (pc["IncForum_ReplyOutlook"] == "1")
{
Response.AddHeader("content-disposition", String.Format("attachment; filename=\"{0}\"", "mail.msg"));
HttpContext.Current.Response.ContentType = "application/msoutlook";
MsgMessage.Open(IncidentId, emailMessageId,
HttpContext.Current.Response.OutputStream);
}
else if (pc["IncForum_ReplyEML"] == "1")
{
Response.AddHeader("content-disposition", String.Format("attachment; filename=\"{0}\"", "mail.eml"));
HttpContext.Current.Response.ContentType = "message/rfc822";
MsgMessage.OpenEml(IncidentId, emailMessageId,
HttpContext.Current.Response.OutputStream);
}
Response.End();
}
catch (Exception ex)
{
HttpContext.Current.Trace.Write(ex.Message);
}
}
}
protected void btnSubmit_Click(object sender, System.EventArgs e)
{
bool withResponse = false;
if (this.IsPostBack)
{
try
{
string sUserLight = "userlight";
// check user's name and password here
UserLight currentUser = Security.GetUser(Login.Value, Password.Value);
if (currentUser == null)
{
throw new HttpException(405, "Your login or password is invalid.");
}
// Security Addon [3/2/2004]
UserLight retUser = null;
if (HttpContext.Current.Items.Contains(sUserLight))
{
retUser = (UserLight)HttpContext.Current.Items[sUserLight];
HttpContext.Current.Items.Remove(sUserLight);
}
HttpContext.Current.Items.Add(sUserLight, currentUser);
// End Security Addon [3/2/2004]
// New Folder System Addon [12/27/2005]
string ContainerName = "FileLibrary";
string ContainerKey = String.Empty;
int objectId = Int32.Parse(ObjectId.Value);
int objectTypeId = Int32.Parse(ObjectTypeId.Value);
int folderId = 0;
switch ((ObjectTypes)objectTypeId)
{
case ObjectTypes.Project:
ContainerKey = "ProjectId_" + objectId.ToString();
break;
case ObjectTypes.Issue:
ContainerKey = string.Empty;
break;
case ObjectTypes.Task:
ContainerKey = "TaskId_" + objectId.ToString();
break;
case ObjectTypes.CalendarEntry:
ContainerKey = "EventId_" + objectId.ToString();
break;
case ObjectTypes.Folder:
ContainerKey = "Workspace";
if (objectId != 0)
{
folderId = objectId;
ContainerKey = Mediachase.IBN.Business.ControlSystem.DirectoryInfo.GetContainerKey(folderId);
}
break;
case ObjectTypes.Document:
ContainerKey = "DocumentId_" + objectId.ToString();
break;
case ObjectTypes.ToDo:
ContainerKey = "ToDoId_" + objectId.ToString();
break;
}
if (ContainerKey != String.Empty)
{
Mediachase.IBN.Business.ControlSystem.BaseIbnContainer bic = Mediachase.IBN.Business.ControlSystem.BaseIbnContainer.Create(ContainerName, ContainerKey);
Mediachase.IBN.Business.ControlSystem.FileStorage fs = (Mediachase.IBN.Business.ControlSystem.FileStorage)bic.LoadControl("FileStorage");
if (folderId == 0)
{
folderId = fs.Root.Id;
}
string fileName = Path.GetFileName(PublishedFile.PostedFile.FileName);
if (FileName.Value != string.Empty)
{
fileName = FileName.Value;
}
/*int index = 0;
* while (fs.FileExist(fileName, folderId))
* {
* fileName = Path.GetFileNameWithoutExtension(PublishedFile.PostedFile.FileName) + (index++).ToString();
* fileName += Path.GetExtension(PublishedFile.PostedFile.FileName);
* }*/
fs.SaveFile(folderId, fileName, PublishedFile.PostedFile.InputStream);
}
else if ((ObjectTypes)objectTypeId == ObjectTypes.List)
{
string xml = SaveNParseExcel(PublishedFile.PostedFile.FileName, PublishedFile.PostedFile.InputStream);
Response.BinaryWrite(System.Text.Encoding.UTF8.GetBytes(xml));
withResponse = true;
}
else if ((ObjectTypes)objectTypeId == ObjectTypes.Issue)
{
string fileName = Path.GetFileName(PublishedFile.PostedFile.FileName);
if (FileName.Value != string.Empty)
{
fileName = FileName.Value;
}
// OZ: 2008-08-19 Add Process Eml Attachments
if (Path.GetExtension(fileName).ToLower() == ".eml")
{
// Calculate email box
int emailBoxId = EMailRouterOutputMessage.FindEMailRouterPublicId(objectId);
// Save Email to email storage
int eMailMessageId = EMailMessage.CreateFromStream(emailBoxId, PublishedFile.PostedFile.InputStream);
EMailMessage.AddToIncidentMessage(false, objectId, eMailMessageId);
try
{
ArrayList excludeUsers = EMailRouterOutputMessage.Send(objectId, eMailMessageId);
SystemEvents.AddSystemEvents(SystemEventTypes.Issue_Updated_Forum_MessageAdded, objectId, -1, excludeUsers);
}
catch (Exception ex)
{
System.Diagnostics.Trace.WriteLine(ex);
//Log.WriteError(ex.ToString());
}
}
// Process Default files
else
{
BaseIbnContainer destContainer = BaseIbnContainer.Create("FileLibrary", string.Format("IncidentId_{0}", objectId));
ForumStorage forumStorage = (ForumStorage)destContainer.LoadControl("ForumStorage");
ForumThreadNodeInfo info = forumStorage.CreateForumThreadNode(string.Empty, Security.CurrentUser.UserID, (int)ForumStorage.NodeContentType.TextWithFiles);
BaseIbnContainer forumContainer = BaseIbnContainer.Create("FileLibrary", string.Format("ForumNodeId_{0}", info.Id));
FileStorage fs = (FileStorage)forumContainer.LoadControl("FileStorage");
fs.SaveFile(fileName, PublishedFile.PostedFile.InputStream);
ForumThreadNodeSettingCollection settings1 = new ForumThreadNodeSettingCollection(info.Id);
settings1.Add(ForumThreadNodeSetting.Internal, "1");
}
}
// End New Folder System Addon [12/27/2005]
// Security Addon [3/2/2004]
HttpContext.Current.Items.Remove(sUserLight);
HttpContext.Current.Items.Add(sUserLight, retUser);
// End Security Addon [3/2/2004]
}
catch (Exception ex)
{
throw new HttpException(405, "Internal Exception", ex);
}
if (!withResponse)
{
this.Response.Write("Published Completed");
}
this.Response.End();
}
}
