protected void btnReset_Click(object sender, EventArgs e)
{
Users users = new Users(UserSession.LoginUser);
users.LoadByUserID(_userID);
if (!users.IsEmpty)
{
if (users[0].CryptedPassword == "")
{
string password = DataUtils.GenerateRandomPassword();
users[0].CryptedPassword = FormsAuthentication.HashPasswordForStoringInConfigFile(password, "MD5");
users[0].IsPasswordExpired = true;
users[0].Collection.Save();
if (UserSession.CurrentUser.IsTSUser)
{
EmailPosts.SendWelcomeTSUser(UserSession.LoginUser, users[0].UserID, password);
}
else
{
EmailPosts.SendWelcomePortalUser(UserSession.LoginUser, users[0].UserID, password);
}
_manager.Alert("A new password has been sent to " + users[0].FirstName + " " + users[0].LastName);
return;
}
else
{
if (DataUtils.ResetPassword(UserSession.LoginUser, users[0], !UserSession.CurrentUser.IsTSUser))
{
_manager.Alert("A new password has been sent to " + users[0].FirstName + " " + users[0].LastName);
return;
}
}
}
_manager.Alert("There was an error sending the password.");
}
public override bool Save()
{
User user;
Users users = new Users(UserSession.LoginUser);
Organization organization = Organizations.GetOrganization(UserSession.LoginUser, UserSession.LoginUser.OrganizationID);
string email = textEmail.Text.Trim();
if (email.Length < 1 || email.IndexOf('@') < 0 || email.IndexOf('.') < 0 || !users.IsEmailValid(email, _userID, _organizationID))
{
_manager.Alert("The email you have specified is invalid. Please choose another email.");
return(false);
}
if (textFirstName.Text.Trim().Length < 1 || textLastName.Text.Trim().Length < 1)
{
_manager.Alert("The name you have specified is invalid. Please enter your name.");
return(false);
}
if (cbChat.Checked && Organizations.GetChatCount(UserSession.LoginUser, UserSession.LoginUser.OrganizationID) >= organization.ChatSeats)
{
_manager.Alert("You have exceeded your chat licenses. Please purchase more seats to add additional chat users.");
cbChat.Checked = false;
return(false);
}
if (_userID < 0)
{
if (Organizations.GetUserCount(UserSession.LoginUser, UserSession.LoginUser.OrganizationID) >= organization.UserSeats)
{
_manager.Alert("You have exceeded your user licenses. Please send an email to [email protected] if you would like to add additional users your account.");
return(false);
}
user = users.AddNewUser();
user.OrganizationID = _organizationID;
if (cbActive.Checked)
{
user.ActivatedOn = DateTime.UtcNow;
}
user.LastLogin = DateTime.UtcNow;
user.LastActivity = DateTime.UtcNow;
user.IsPasswordExpired = true;
user.ReceiveTicketNotifications = true;
user.EnforceSingleSession = true;
user.IsClassicView = true;
}
else
{
users.LoadByUserID(_userID);
if (users.IsEmpty)
{
_manager.Alert("There was an error updating the user information");
return(false);
}
user = users[0];
if (user.IsActive && !cbActive.Checked)
{
user.DeactivatedOn = DateTime.UtcNow;
Organizations orgs = new Organizations(TSAuthentication.GetLoginUser());
orgs.ResetDefaultSupportUser(TSAuthentication.GetLoginUser(), user.UserID);
}
if (true)
{
if (!user.IsActive && cbActive.Checked && Organizations.GetUserCount(UserSession.LoginUser, UserSession.LoginUser.OrganizationID) >= organization.UserSeats)
{
_manager.Alert("You have exceeded your user licenses. Please send an email to [email protected] if you would like to add additional users your account.");
return(false);
}
}
}
user.Email = textEmail.Text.Trim();
user.FirstName = textFirstName.Text.Trim();
user.LastName = textLastName.Text.Trim();
user.MiddleName = textMiddleName.Text.Trim();
user.Title = textTitle.Text;
user.IsPortalUser = true;
user.TimeZoneID = cmbTimeZones.SelectedValue;
user.CultureName = cmbDateFormat.SelectedValue;
user.FontFamily = (FontFamily)Convert.ToInt32(cmbFontFamilies.SelectedValue);
user.FontSize = (TeamSupport.Data.FontSize)Convert.ToInt32(cmbFontSizes.SelectedValue);
user.ReceiveTicketNotifications = cbEmailNotify.Checked;
user.SubscribeToNewTickets = cbSubscribe.Checked;
user.SubscribeToNewActions = cbSubscribeAction.Checked;
user.ReceiveAllGroupNotifications = cbReceiveGroup.Checked;
user.DoNotAutoSubscribe = cbNoAutoSubscribe.Checked;
user.RestrictUserFromEditingAnyActions = cbRestrictUserFromEditingAnyActions.Checked;
user.AllowUserToEditAnyAction = cbAllowUserToEditAnyAction.Checked;
user.UserCanPinAction = cbUserCanPinAction.Checked;
user.TicketRights = (TicketRightType)int.Parse(cmbRights.SelectedValue);
user.ShowWelcomePage = true;
UserSession.LoginUser.TimeZoneInfo = null;
if (UserSession.CurrentUser.IsSystemAdmin)
{
user.IsActive = cbActive.Checked;
user.IsSystemAdmin = cbIsSystemAdmin.Checked;
user.IsChatUser = cbChat.Checked;
}
string checkRequired = _fieldControls.CheckRequiredCustomFields();
if (checkRequired != "")
{
_manager.Alert(checkRequired);
return(false);
}
user.Collection.Save();
if (user.IsActive)
{
user.EmailCountToMuroc(true);
}
_fieldControls.RefID = user.UserID;
_fieldControls.SaveCustomFields();
if (_userID < 0)
{
string password = DataUtils.GenerateRandomPassword();
user.CryptedPassword = FormsAuthentication.HashPasswordForStoringInConfigFile(password, "MD5");
user.IsPasswordExpired = true;
user.PasswordCreatedUtc = DateTime.UtcNow;
user.Collection.Save();
if (cbEmail.Checked)
{
EmailPosts.SendWelcomeTSUser(UserSession.LoginUser, user.UserID, password);
}
Organization orgTemplate = Organizations.GetTemplateOrganization(UserSession.LoginUser, organization.ProductType);
if (orgTemplate != null)
{
UserSettings.WriteString(UserSession.LoginUser, user.UserID, "Dashboard", UserSettings.ReadString(UserSession.LoginUser, (int)orgTemplate.PrimaryUserID, "Dashboard"));
}
}
TeamSupportSync.SyncUser(user.UserID, user.OrganizationID, user.FirstName, user.LastName, user.Email, user.Title);
if (UserSession.CurrentUser.UserID == _userID)
{
UserSession.RefreshCurrentUserInfo();
UserSession.RefreshLoginUser();
}
return(true);
}
public override bool Save()
{
User user;
Users users = new Users(UserSession.LoginUser);;
int newOrgID = int.Parse(cmbCustomer.SelectedValue);
string email = textEmail.Text.Trim();
if ((cbIsPortalUser.Checked) && (email.Length < 1 || email.IndexOf('@') < 0 || email.IndexOf('.') < 0))
{
_manager.Alert("The email you have specified is invalid. Please choose another email.");
return(false);
}
if (email != "" && !users.IsEmailValid(email, _userID, newOrgID))
{
_manager.Alert("The email you have specified is already in use. Please choose another email.");
return(false);
}
if (textFirstName.Text.Trim().Length < 1 || textLastName.Text.Trim().Length < 1)
{
_manager.Alert("The name you have specified is invalid. Please enter your name.");
return(false);
}
if (_userID < 0)
{
user = users.AddNewUser();
user.OrganizationID = newOrgID;
if (cbActive.Checked)
{
user.ActivatedOn = DateTime.UtcNow;
}
user.LastLogin = DateTime.UtcNow;
user.LastActivity = DateTime.UtcNow.AddHours(-1);
user.IsPasswordExpired = true;
user.ReceiveTicketNotifications = true;
}
else
{
users.LoadByUserID(_userID);
if (users.IsEmpty)
{
_manager.Alert("There was an error updating the user information");
return(false);
}
user = users[0];
if (user.IsActive && !cbActive.Checked)
{
user.DeactivatedOn = DateTime.UtcNow;
}
if (user.OrganizationID != newOrgID)
{
user.OrganizationID = newOrgID;
Tickets tickets = new Tickets(UserSession.LoginUser);
tickets.LoadByContact(user.UserID);
foreach (Ticket ticket in tickets)
{
tickets.AddOrganization(newOrgID, ticket.TicketID);
}
}
}
user.Email = textEmail.Text;
user.FirstName = textFirstName.Text;
user.LastName = textLastName.Text;
user.Title = textTitle.Text;
user.MiddleName = textMiddleName.Text;
user.BlockInboundEmail = cbBlockEmail.Checked;
user.IsActive = cbActive.Checked;
if (UserSession.CurrentUser.HasPortalRights && UserSession.CurrentUser.IsSystemAdmin)
{
user.IsPortalUser = cbIsPortalUser.Checked;
}
if (UserSession.CurrentUser.IsTSUser && UserSession.CurrentUser.IsSystemAdmin)
{
user.IsSystemAdmin = cbIsSystemAdmin.Checked;
user.IsFinanceAdmin = cbIsFinanceAdmin.Checked;
}
user.Collection.Save();
_fieldControls.RefID = user.UserID;
_fieldControls.SaveCustomFields();
if (_userID < 0)
{
string password = DataUtils.GenerateRandomPassword();
user.CryptedPassword = FormsAuthentication.HashPasswordForStoringInConfigFile(password, "MD5");
user.IsPasswordExpired = true;
user.Collection.Save();
if (UserSession.CurrentUser.IsTSUser && cbEmail.Checked)
{
EmailPosts.SendWelcomeTSUser(UserSession.LoginUser, user.UserID, password);
}
else if (cbEmail.Checked && cbIsPortalUser.Checked)
{
EmailPosts.SendWelcomePortalUser(UserSession.LoginUser, user.UserID, password);
}
}
return(true);
}