protected void OnCommandClick(object sender, CommandEventArgs e)
{
//Event handler for command button clicked
try {
switch (e.CommandName)
{
case "Cancel":
Response.Redirect("~/Default.aspx?issueID=" + this.mIssueID.ToString());
break;
case "OK":
if (this.fuAttachment.HasFile)
{
Argix.Customers.Attachment attachment = new Argix.Customers.Attachment();
attachment.Filename = this.fuAttachment.FileName;
attachment.File = this.fuAttachment.FileBytes;
attachment.ActionID = this.mActionID;
bool ret = new CustomersGateway().AddAttachment(attachment);
Response.Redirect("~/Default.aspx?issueID=" + this.mIssueID.ToString());
}
else
{
Master.ShowMsgBox("Please select a file.");
}
break;
}
}
catch (Exception ex) { Master.ReportError(ex); }
}
protected void OnCompanyChanged(object sender, EventArgs e)
{
//Event handler for change in selected company
try {
//Validate
if (this.cboCompany.SelectedItem == null)
{
return;
}
//Set applicable scopes for companies (i.e. client, pre-paid vendor)
string number = this.cboCompany.SelectedValue;
CompanyDataset companies = new CustomersGateway().GetCompanies();
CompanyDataset.CompanyTableRow[] rows = (CompanyDataset.CompanyTableRow[])companies.CompanyTable.Select("Number='" + number + "'");
this.cboScope.Items.Clear();
this.cboScope.Items.AddRange(new ListItem[] { new ListItem(SCOPE_AGENTS) });
this.cboScope.SelectedValue = SCOPE_AGENTS;
if (rows.Length > 0 && rows[0].CompanyType == "20")
{
this.cboScope.Items.AddRange(new ListItem[] { new ListItem(SCOPE_STORES), new ListItem(SCOPE_SUBSTORES) });
this.cboScope.SelectedValue = SCOPE_STORES;
}
//Update locations since company changed
this.cboScope.Enabled = true;
OnScopeChanged(null, EventArgs.Empty);
}
catch (Exception ex) { Master.ReportError(ex); }
}
//Members
//Interface
protected void Page_Load(object sender, EventArgs e)
{
//Event handler for page load event
if (!Page.IsPostBack)
{
//Get query params
CRMDataset issues = new CustomersGateway().ViewIssues(null);
for (int i = 0; i < issues.IssueTable.Rows.Count; i++)
{
CRMDataset.IssueTableRow issue = issues.IssueTable[i];
TableCell zone = new TableCell(); zone.BorderStyle = BorderStyle.Solid; zone.BorderWidth = 1; zone.BorderColor = System.Drawing.Color.LightGray; zone.Text = !issue.IsZoneNull()?issue.Zone:"";
TableCell store = new TableCell(); store.BorderStyle = BorderStyle.Solid; store.BorderWidth = 1; store.BorderColor = System.Drawing.Color.LightGray; store.Text = !issue.IsStoreNumberNull()?issue.StoreNumber.ToString():"";
TableCell agent = new TableCell(); agent.BorderStyle = BorderStyle.Solid; agent.BorderWidth = 1; agent.BorderColor = System.Drawing.Color.LightGray; agent.Text = !issue.IsAgentNumberNull()?issue.AgentNumber:"";
TableCell company = new TableCell(); company.BorderStyle = BorderStyle.Solid; company.BorderWidth = 1; company.BorderColor = System.Drawing.Color.LightGray; company.Text = !issue.IsCompanyNameNull()?issue.CompanyName:"";
TableCell type = new TableCell(); type.BorderStyle = BorderStyle.Solid; type.BorderWidth = 1; type.BorderColor = System.Drawing.Color.LightGray; type.Text = issue.Type;
TableCell action = new TableCell(); action.BorderStyle = BorderStyle.Solid; action.BorderWidth = 1; action.BorderColor = System.Drawing.Color.LightGray; action.Text = issue.LastActionDescription;
TableCell received = new TableCell(); received.BorderStyle = BorderStyle.Solid; received.BorderWidth = 1; received.BorderColor = System.Drawing.Color.LightGray; received.Text = issue.LastActionCreated.ToString("MM/dd/yyyy");
TableCell subject = new TableCell(); subject.BorderStyle = BorderStyle.Solid; subject.BorderWidth = 1; subject.BorderColor = System.Drawing.Color.LightGray; subject.Text = !issue.IsSubjectNull()?issue.Subject:"";
TableCell contact = new TableCell(); contact.BorderStyle = BorderStyle.Solid; contact.BorderWidth = 1; contact.BorderColor = System.Drawing.Color.LightGray; contact.Text = !issue.IsContactNull()?issue.Contact:"";
TableCell lastuser = new TableCell(); lastuser.BorderStyle = BorderStyle.Solid; lastuser.BorderWidth = 1; lastuser.BorderColor = System.Drawing.Color.LightGray; lastuser.Text = issue.LastActionUserID;
TableCell coordinator = new TableCell(); coordinator.BorderStyle = BorderStyle.Solid; coordinator.BorderWidth = 1; coordinator.BorderColor = System.Drawing.Color.LightGray; coordinator.Text = issue.Coordinator;
TableRow tr = new TableRow();
tr.Cells.AddRange(new TableCell[] { zone, store, agent, company, type, action, received, subject, contact, lastuser, coordinator });
this.tblPage.Rows.Add(tr);
}
}
}
private void showStoreDetail()
{
//
try {
this.txtStoreDetail.Text = "";
if (this.cboCompany.SelectedValue.Length > 0 && this.txtStore.Text.Length > 0)
{
StoreDataset ds = new StoreDataset();
CompanyDataset companies = new CustomersGateway().GetCompanies();
CompanyDataset.CompanyTableRow[] rows = (CompanyDataset.CompanyTableRow[])companies.CompanyTable.Select("Number='" + this.cboCompany.SelectedValue + "'");
if (rows.Length > 0)
{
int companyID = rows[0].CompanyID;
switch (this.cboScope.SelectedItem.ToString())
{
case SCOPE_STORES: ds.Merge(new CustomersGateway().GetStoreDetail(companyID, Convert.ToInt32(this.txtStore.Text))); break;
case SCOPE_SUBSTORES: ds.Merge(new CustomersGateway().GetStoreDetail(companyID, this.txtStore.Text)); break;
}
if (ds.StoreTable.Rows.Count > 0)
{
this.txtStoreDetail.Text = getStoreDetailString(ds);
}
}
}
}
catch (Exception ex) { Master.ReportError(ex); }
}
//Members
//Interface
protected void Page_Load(object sender, EventArgs e)
{
//Event handler for page load event
try {
//Get attachment id and filename from query
int id = Convert.ToInt32(Request.QueryString["id"]);
string filename = Request.QueryString["name"];
//Return attachment as byte array from database (BLOB)
CustomersGateway crgService = new CustomersGateway();
byte[] bytes = crgService.GetAttachment(id);
//Render to browser
HttpResponse response = this.Context.Response;
response.BufferOutput = true;
response.AddHeader("Content-Disposition", "attachment;filename=" + filename);
response.ContentType = "application/octet-stream";
try {
string ext = filename.Substring(filename.IndexOf(".") + 1, 3).ToLower();
switch (ext)
{
case "doc": response.ContentType = "application/msword"; break;
case "jpeg": response.ContentType = "image/jpeg"; break;
case "msg": response.ContentType = "application/vnd.ms-outlook"; break;
case "ppt": response.ContentType = "application/ppt"; break;
case "pdf": response.ContentType = "application/pdf"; break;
case "tif": response.ContentType = "image/tiff"; break;
case "txt": response.ContentType = "text/plain"; break;
case "xls": response.ContentType = "application/vnd.ms-excel"; break;
case "xlsx": response.ContentType = "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"; break;
default: response.ContentType = "application/octet-stream"; break;
}
}
catch { }
response.BinaryWrite(bytes);
}
catch (Exception ex) { this.Context.Response.Write(ex.ToString()); }
}
protected void OnCommandClick(object sender, CommandEventArgs e)
{
//Event handler for command button clicked
try {
switch (e.CommandName)
{
case "Cancel":
Response.Redirect("~/Default.aspx");
break;
case "OK":
Issue issue = new Issue();
if (this.cboCompany.SelectedValue.Length > 0)
{
CompanyDataset companies = new CustomersGateway().GetCompanies();
CompanyDataset.CompanyTableRow[] rows = (CompanyDataset.CompanyTableRow[])companies.CompanyTable.Select("Number='" + this.cboCompany.SelectedValue + "'");
issue.CompanyID = rows[0].CompanyID;
}
switch (this.cboScope.SelectedValue)
{
case SCOPE_AGENTS: issue.AgentNumber = (this.cboLocation.SelectedValue != "All" ? this.cboLocation.SelectedValue : ""); break;
case SCOPE_STORES: issue.StoreNumber = Convert.ToInt32(this.txtStore.Text); break;
case SCOPE_SUBSTORES: issue.StoreNumber = Convert.ToInt32(this.txtStore.Text); break;
}
issue.Contact = this.txtContact.Text;
issue.TypeID = Convert.ToInt32(this.cboIssueType.SelectedValue);
issue.Subject = this.txtSubject.Text;
issue.FirstActionUserID = HttpContext.Current.User.Identity.Name;
Argix.Customers.Action action = new Argix.Customers.Action();
action.TypeID = Convert.ToByte(this.cboActionType.SelectedValue);
action.IssueID = issue.ID;
action.UserID = HttpContext.Current.User.Identity.Name;
action.Comment = this.txtComments.Text;
action.Created = DateTime.Now;
issue.Actions = new Actions();
issue.Actions.Add(action);
long id = new CustomersGateway().CreateIssue(issue);
Response.Redirect("~/Default.aspx?issueID=" + id.ToString());
break;
}
}
catch (Exception ex) { Master.ReportError(ex); }
}
protected void OnCommandClick(object sender, CommandEventArgs e)
{
//Event handler for command button clicked
try {
switch (e.CommandName)
{
case "Cancel":
Response.Redirect("~/Default.aspx?issueID=" + this.mIssueID.ToString());
break;
case "OK":
Argix.Customers.Action action = new Argix.Customers.Action();
action.TypeID = Convert.ToByte(this.cboActionType.SelectedValue);
action.IssueID = this.mIssueID;
action.UserID = HttpContext.Current.User.Identity.Name;
action.Comment = this.txtComments.Text;
bool ret = new CustomersGateway().AddAction(action);
Response.Redirect("~/Default.aspx?issueID=" + this.mIssueID.ToString());
break;
}
}
catch (Exception ex) { Master.ReportError(ex); }
}
//Members
//Interface
protected void Page_Load(object sender, EventArgs e)
{
//Event handler for page load event
if (!Page.IsPostBack)
{
//Get query params
long issueID = Convert.ToInt64(Request.QueryString["issueID"]);
CustomersGateway client = new CustomersGateway();
Issue issue = client.GetIssue(issueID);
this.lblType.Text = issue.Type;
this.lblSubject.Text = issue.Subject;
this.lblContact.Text = issue.Contact;
this.lblCompany.Text = issue.CompanyName;
this.lblStore.Text = issue.StoreNumber.ToString();
this.lblAgent.Text = issue.AgentNumber;
this.lblZone.Text = issue.Zone;
CustomersGateway cp = new CustomersGateway();
Actions actions = cp.GetIssueActions(issueID);
for (int i = 0; i < actions.Count; i++)
{
string cell = actions[i].Created.ToString("f") + " " + actions[i].UserID + ", " + actions[i].TypeName;
cell += "<br /><br />";
cell += actions[i].Comment;
cell += "<br />";
cell += "<hr />";
cell += "<br />";
TableCell tc = new TableCell();
tc.Text = cell;
TableRow tr = new TableRow();
tr.Cells.Add(tc);
this.tblPage.Rows.Add(tr);
}
}
}
protected void OnIssueSelected(object sender, EventArgs e)
{
//Event handler for change in selected issue
try {
this.lblSubject.Text = "";
if (this.grdIssues.Rows.Count > 0 && this.grdIssues.SelectedRow != null)
{
//Unbold viewed issues/actions
this.grdIssues.SelectedRow.Font.Bold = false;
long id = Convert.ToInt64(this.grdIssues.SelectedDataKey[0]);
DateTime dt1;
if (DateTime.TryParse(this.grdIssues.SelectedRow.Cells[CELL_LASTACTIONCREATED].Text, out dt1))
{
Hashtable oldItems = (Hashtable)ViewState["OldItems"];
if (oldItems.ContainsKey(id))
{
oldItems[id] = dt1;
}
else
{
oldItems.Add(id, dt1);
}
ViewState["OldItems"] = oldItems;
}
//Toolbar print buttons
this.btnIssuesPrint.OnClientClick = "javascript:window.open('Issues.aspx','_blank','width=700px,height=440px,toolbar=yes,scrollbars=yes,resizable=yes');return false;";
this.btnActionsPrint.OnClientClick = "javascript:window.open('IssueDetail.aspx?issueID=" + this.grdIssues.SelectedDataKey[0].ToString() + "','_blank','width=700px,height=440px,toolbar=yes,scrollbars=yes,resizable=yes');return false;";
//Update subject
Issue issue = new CustomersGateway().GetIssue(id);
if (issue != null)
{
this.lblSubject.Text = issue.Type.Trim();
if (issue.CompanyName.Trim() != "All")
{
this.lblSubject.Text += ": " + issue.CompanyName.Trim();
if (issue.StoreNumber > 0)
{
this.lblSubject.Text += " #" + issue.StoreNumber.ToString();
}
}
else
{
if (issue.AgentNumber.Trim() != "All")
{
this.lblSubject.Text += ": Agent#" + issue.AgentNumber.Trim();
}
else
{
this.lblSubject.Text += ": All Agents";
}
}
if (issue.Subject.Trim().Length > 0)
{
this.lblSubject.Text += " - " + issue.Subject.Trim();
}
}
}
this.odsActions.SelectParameters["issueID"].DefaultValue = this.grdIssues.SelectedDataKey != null ? this.grdIssues.SelectedDataKey[0].ToString() : "";
this.lsvActions.DataBind();
if (this.lsvActions.Items.Count > 0)
{
this.lsvActions.SelectedIndex = 0;
}
OnActonSelected(null, EventArgs.Empty);
this.upnlIssues.Update();
}
catch (Exception ex) { Master.ReportError(ex); }
}
