private async Task ShouldCreateCase(IDialogContext context, IAwaitable <bool> input)
{
try
{
bool createCase = await input;
if (createCase)
{
var client = new CrmSearchClient();
var result = await client.CreateCase(this.lastSearch);
await context.PostAsync($"A case has been created. Your case number is {result}");
context.Done(true);
}
else
{
await context.PostAsync("Thank you for contacting support. Let me know if there is anything else I can help with.");
context.Done(true);
}
}
catch (TooManyAttemptsException)
{
context.Done(true);
}
}
public async Task Search(IDialogContext context, IAwaitable <string> input)
{
string text = input != null ? await input : null;
var client = new CrmSearchClient();
var result = await client.SearchAsync(text);
var cards = result.EntityCollection.Entities.Select(e => ToThumbNailCard(e));
var replyToConversation = context.MakeMessage();
replyToConversation.Text = "Here are some potential solutions...";
replyToConversation.AttachmentLayout = AttachmentLayoutTypes.Carousel;
replyToConversation.Attachments = new List <Attachment>();
foreach (var card in cards)
{
replyToConversation.Attachments.Add(card.ToAttachment());
}
await context.PostAsync(replyToConversation);
PromptDialog.Confirm(context, this.SolveProblem, "Did any of the articles solve your issue?");
}
