public async Task <IWriterResult> CreateTicket(string userId, CreateSupportTicketModel model)
{
using (var context = DataContextFactory.CreateContext())
{
var ticket = new Entity.Support.SupportTicket
{
Category = model.Category,
Created = DateTime.UtcNow,
Description = model.Description,
LastUpdate = DateTime.UtcNow,
Status = Enums.SupportTicketStatus.New,
Title = model.Subject,
UserId = userId,
QueueId = Constant.DEFAULT_QUEUE_ID
};
context.SupportTicket.Add(ticket);
await context.SaveChangesAsync().ConfigureAwait(false);
model.TicketId = ticket.Id;
model.Created = ticket.Created.ToString("M/d/yyyy h:mm:ss tt");
model.CategoryName = ticket.Category.ToString();
return(new WriterResult(true, $"Successfully created support ticket #{ticket.Id}, a Cryptopia staff member will be in touch shortly."));
}
}
public async Task <ActionResult> CreateTicket(CreateSupportTicketModel model)
{
if (!ModelState.IsValid)
{
return(View("CreateTicketModal", model));
}
var result = await SupportWriter.CreateSupportTicket(User.Id(), model);
if (!ModelState.IsWriterResultValid(result))
{
return(View("CreateTicketModal", model));
}
return(CloseModalRedirect(Url.Action("ViewTicket", new { ticketId = result.Data })));
}
public async Task <IWriterResult <int> > CreateSupportTicket(string userId, CreateSupportTicketModel model)
{
using (var context = DataContextFactory.CreateContext())
{
var ticket = new SupportTicket
{
CategoryId = model.CategoryId,
Description = model.Description,
Status = SupportTicketStatus.New,
Title = model.Title,
UserId = userId,
LastUpdate = DateTime.UtcNow,
Created = DateTime.UtcNow
};
context.SupportTicket.Add(ticket);
await context.SaveChangesAsync();
return(WriterResult <int> .SuccessResult(ticket.Id));
}
}
public async Task <ActionResult> CreateTicket(CreateSupportTicketModel model)
{
if (!ModelState.IsValid)
{
return(View("CreateTicketModal", model));
}
var result = await SupportWriter.CreateTicket(User.Identity.GetUserId(), model);
if (!ModelState.IsWriterResultValid(result))
{
return(View("CreateTicketModal", model));
}
return(CloseModal(new
{
Success = true,
Message = result.Message,
Data = model
}));
}
