protected void OnItemInserted(object sender, CrmEntityFormViewInsertedEventArgs e)
{
if (e.EntityId == null | e.EntityId == Guid.Empty)
{
throw new ApplicationException("The ID of the created record wasn't provided. This is usually a result of a plug-in failure. To troubleshoot, please check the ASP.NET trace or review the failed system jobs.");
}
var newId = e.EntityId ?? Guid.Empty;
var attachment = (FileUpload)CreateCaseForm.FindControl("FormView").FindControl("Attachment");
var caseDataAdapter = new CaseDataAdapter(new EntityReference("incident", newId), new PortalContextDataAdapterDependencies(Portal, PortalName, Request.RequestContext));
if (attachment != null && attachment.HasFile)
{
caseDataAdapter.AddNote(string.Empty, attachment.PostedFile.FileName, attachment.PostedFile.ContentType, attachment.FileBytes);
}
// redirect to the case
var page = ServiceContext.GetPageBySiteMarkerName(Website, "Case");
if (page == null)
{
throw new ApplicationException("Required Site Marker named 'Case' does not exist.");
}
var url = new UrlBuilder(ServiceContext.GetUrl(page));
url.QueryString.Set("caseid", newId.ToString());
Response.Redirect(url.PathWithQueryString);
}
protected void Page_Load(object sender, EventArgs e)
{
RedirectToLoginIfAnonymous();
if (IsPostBack)
{
return;
}
CaseAccessPermissionScopesProvider = new ContactCaseAccessPermissionScopesProvider(Contact.ToEntityReference(), new PortalContextDataAdapterDependencies(Portal, PortalName, Request.RequestContext));
CaseAccessPermissionScopes = CaseAccessPermissionScopesProvider.SelectPermissionScopes();
if (!CaseAccessPermissionScopes.Self.Create && !CaseAccessPermissionScopes.Accounts.Any(o => o.Create))
{
CreateCaseForm.Visible = false;
NoCaseAccessMessage.Visible = true;
return;
}
var customerDropdown = (DropDownList)CreateCaseForm.FindControl("FormView").FindControl("CustomerDropdown");
if (customerDropdown == null)
{
return;
}
customerDropdown.Items.Clear();
if (CaseAccessPermissionScopes.Self.Create)
{
customerDropdown.Items.Add(new ListItem("Assigned to Me", Contact.Id.ToString()));
customerDropdown.SelectedIndex = 0;
}
if (CaseAccessPermissionScopes.Accounts.Any(o => o.Create))
{
foreach (var accountAccessPermission in CaseAccessPermissionScopes.Accounts)
{
customerDropdown.Items.Add(new ListItem(accountAccessPermission.Account.Name, accountAccessPermission.Account.Id.ToString()));
customerDropdown.SelectedIndex = 0;
}
}
if ((CaseAccessPermissionScopes.Self.Create && !CaseAccessPermissionScopes.Accounts.Any(o => o.Create)) |
(!CaseAccessPermissionScopes.Self.Create && CaseAccessPermissionScopes.Accounts.Count() <= 1))
{
customerDropdown.Enabled = false;
}
else
{
customerDropdown.Enabled = true;
}
}
protected void OnItemInserting(object sender, CrmEntityFormViewInsertingEventArgs e)
{
var customerDropdown = (DropDownList)CreateCaseForm.FindControl("FormView").FindControl("CustomerDropdown");
if (customerDropdown == null)
{
e.Values["customerid"] = Contact.ToEntityReference();
}
else
{
Guid customerId;
if (Guid.TryParse(customerDropdown.SelectedValue, out customerId))
{
var customerLogicalName = customerId == Contact.Id ? "contact" : "account";
var customer = new EntityReference(customerLogicalName, customerId);
e.Values["customerid"] = customer;
}
}
if (!e.Values.ContainsKey("customerid"))
{
e.Values["customerid"] = Contact.ToEntityReference();
}
if (!e.Values.ContainsKey("responsiblecontactid"))
{
e.Values["responsiblecontactid"] = Contact.ToEntityReference();
}
e.Values["adx_createdbyusername"] = Contact.GetAttributeValue <string>("fullname");
// e.Values["adx_createdbyipaddress"] = Request.UserHostAddress;
}
