// Handle message activity in 1:1 chat
private async Task OnMessageActivityInPersonalChatAsync(IMessageActivity message, ITurnContext <IMessageActivity> turnContext, CancellationToken cancellationToken)
{
if (!string.IsNullOrEmpty(message.ReplyToId) && (message.Value != null) && ((JObject)message.Value).HasValues)
{
this.telemetryClient.TrackTrace("Card submit in 1:1 chat");
await this.OnAdaptiveCardSubmitInPersonalChatAsync(message, turnContext, cancellationToken);
return;
}
string text = (message.Text ?? string.Empty).Trim().ToLower();
switch (text)
{
case AskAnExpert:
this.telemetryClient.TrackTrace("Sending user ask an expert card");
await turnContext.SendActivityAsync(MessageFactory.Attachment(AskAnExpertCard.GetCard()));
break;
case ShareFeedback:
this.telemetryClient.TrackTrace("Sending user feedback card");
await turnContext.SendActivityAsync(MessageFactory.Attachment(ShareFeedbackCard.GetCard()));
break;
case TakeATour:
this.telemetryClient.TrackTrace("Sending user tour card");
var userTourCards = TourCarousel.GetUserTourCards(this.appBaseUri);
await turnContext.SendActivityAsync(MessageFactory.Carousel(userTourCards));
break;
default:
this.telemetryClient.TrackTrace("Sending input to QnAMaker");
var queryResult = await this.GetAnswerFromQnAMakerAsync(text, turnContext, cancellationToken);
if (queryResult != null)
{
string answer = this.ReplaceWildCard(message, turnContext, queryResult.Answer);
await turnContext.SendActivityAsync(MessageFactory.Attachment(ResponseCard.GetCard(queryResult.Questions[0], answer, queryResult.Source, text)));
}
else
{
await turnContext.SendActivityAsync(MessageFactory.Attachment(UnrecognizedInputCard.GetCard(text)));
}
// Save conversation
var saveConversations = await this.configurationProvider.GetSavedEntityDetailAsync(ConfigurationEntityTypes.SaveConversations);
if (bool.Parse(saveConversations))
{
var userDetails = await this.GetUserDetailsInPersonalChatAsync(turnContext, cancellationToken);
ConversationEntity newConversation = await this.CreateConversationAsync(message, queryResult, userDetails);
}
break;
}
}
private Conversation MapToConversation(ConversationEntity entity)
{
var conversation = Mapper.Map <Conversation>(entity);
conversation.UsersIds = entity.Users.Select(u => u.Id).ToList();
return(conversation);
}
/// <summary>
/// Store or update Conversation entity in table storage.
/// </summary>
/// <param name="entity">Represents Conversation entity used for storage and retrieval.</param>
/// <returns><see cref="Task"/> that represents configuration entity is saved or updated.</returns>
private async Task <TableResult> StoreOrUpdatConversationEntityAsync(ConversationEntity entity)
{
await this.EnsureInitializedAsync().ConfigureAwait(false);
TableOperation addOrUpdateOperation = TableOperation.InsertOrReplace(entity);
return(await this.conversationCloudTable.ExecuteAsync(addOrUpdateOperation).ConfigureAwait(false));
}
/// <summary>
/// Add the conversation entity object in table storage.
/// </summary>
/// <param name="conversationEntity">Conversation table entity.</param>
/// <returns>A <see cref="Task"/> of type bool where true represents conversation entity object is added in table storage successfully while false indicates failure in saving data.</returns>
public async Task <bool> AddConversationEntityAsync(ConversationEntity conversationEntity)
{
await this.EnsureInitializedAsync();
TableOperation insertOrMergeOperation = TableOperation.InsertOrReplace(conversationEntity);
TableResult result = await this.ResponsesCloudTable.ExecuteAsync(insertOrMergeOperation);
return(result.HttpStatusCode == (int)HttpStatusCode.NoContent);
}
public static ConversationDto ToDto(this ConversationEntity entity)
{
return(new ConversationDto
{
Id = entity.Id,
Title = entity.Title,
LastMessage = entity.Messages?.LastOrDefault().Text
});
}
/// <summary>
/// Store or update conversation entity in table storage
/// </summary>
/// <param name="conversation">conversationEntity.</param>
/// <returns><see cref="Task"/> that represents configuration entity is saved or updated.</returns>
public Task SaveOrUpdateConversationAsync(ConversationEntity conversation)
{
conversation.PartitionKey = PartitionKey;
conversation.RowKey = conversation.ConversationId;
// if (conversation.Status > (int)ConversationState.MaxValue)
// {
// throw new ConversationValidationException($"The conversation status ({conversation.Status}) is not valid.");
// }
return(this.StoreOrUpdateConversationEntityAsync(conversation));
}
private ConversationModel EntityToModel(ConversationEntity entity)
{
var model = new ConversationModel
{
ConversationId = entity.ConversationId,
Conversation = entity.ConversationText
};
if (entity.LeadToStoryId != null)
{
model.StoryLeadId = entity.LeadToStoryId;
}
return(model);
}
public static ConversationEntity MapConversation(Conversation conversation, string ignoreName)
{
var conversationEntity = new ConversationEntity();
conversation.Participants.RemoveAll(x => x.Name == ignoreName);
if (conversation.Participants.Count == 0)
{
return(null);
}
conversationEntity.ParticipantId = conversation.Participants[0].Name;
conversationEntity.Id = HashGenerator.Generate($"{conversation.Title} chat");
return(conversationEntity);
}
public async Task SaveConversation(Conversation conversation)
{
ConversationEntity entity = _dbContext
.ConversationEntities
.Include(c => c.Messages)
.Include(c => c.ConversationOptions)
.FirstOrDefault(e => e.Id == conversation.Id);
if (entity != null)
{
var toAdd = conversation.Messages.Select(m => m.Id).Except(entity.Messages.Select(m => m.Id));
foreach (var messageId in toAdd.ToList())
{
var message = Mapper.Map <MessageEntity>(conversation.Messages
.Single(m => m.Id == messageId));
entity.Messages.Add(message);
}
var optionIds = entity.ConversationOptions.Select(ec => ec.Id).ToList();
foreach (var option in entity.ConversationOptions)
{
Mapper.Map <ConversationOption, ConversationOptionEntity>(
conversation.ConversationOptions.Single(c => c.Id == option.Id), option);
}
}
else
{
entity = Mapper.Map <ConversationEntity>(conversation);
_dbContext.ConversationEntities.Add(entity);
await _dbContext.SaveChangesAsync();
entity = _dbContext.ConversationEntities
.Include(c => c.Users)
.Include(c => c.ConversationOptions)
.FirstOrDefault(e => e.Id == conversation.Id);
conversation
.UsersIds
.ForEach(userId => entity.Users.Add(_dbContext.UserEntities.Find(userId)));
conversation
.ConversationOptions
.ForEach(option => entity.ConversationOptions.Add(Mapper.Map <ConversationOptionEntity>(option)));
}
await _dbContext.SaveChangesAsync();
}
public ConversationEntity CreateAsync(int senderId, int receiverId, string text)
{
var sender = context.Users.FirstOrDefault(x => x.Id == senderId);
if (sender == null)
{
throw new InvalidOperationException("Invalid sender id");
}
var receiver = context.Users.FirstOrDefault(x => x.Id == receiverId);
if (sender == null)
{
throw new InvalidOperationException("Invalid receiver id");
}
var conversation = new ConversationEntity
{
CreatedById = senderId,
Title = receiver.NormalizedUserName,
CreatedAt = DateTime.Now,
ConversationUsers = new List <ConversationUserEntity> {
new ConversationUserEntity
{
UserId = senderId
},
new ConversationUserEntity
{
UserId = receiverId
},
},
Messages = new List <MessageEntity> {
new MessageEntity {
SenderId = senderId,
Text = text
}
}
};
context.Conversations.Add(conversation);
context.SaveChanges();
return(conversation);
}
// Create a new conversation from the input
private async Task <ConversationEntity> CreateConversationAsync(IMessageActivity message, QueryResult data, TeamsChannelAccount member)
{
ConversationEntity conversationEntity = new ConversationEntity
{
ConversationId = Guid.NewGuid().ToString(),
RequesterName = member.Name,
RequesterUserPrincipalName = member.UserPrincipalName,
RequesterGivenName = member.GivenName,
RequesterConversationId = message.Conversation.Id,
UserQuestion = message.Text,
KnowledgeBaseAnswer = data == null ? string.Empty : data.Answer,
KnowledgeBaseQuestion = data == null ? string.Empty : data.Questions.Length == 0 ? string.Empty : data.Questions[0],
KnowledgeBaseScore = data == null ? 0 : data.Score,
KnowledgeBaseAnswerSource = data == null ? string.Empty : data.Source
};
await this.conversationsProvider.SaveOrUpdateConversationAsync(conversationEntity);
return(conversationEntity);
}
public async Task None(IDialogContext context, IAwaitable <IMessageActivity> activity, LuisResult result)
{
LanguageManager lang = await LanguageManager.GetLanguage(context, activity);
string message = "";
string image = "";
if (result.Entities.Any(e => e.Type == "Genexus"))
{
message = lang.Genexus;
}
else
{
ConversationObject convObj = await Watson.Conversation.SendMessage(result.Query);
if (convObj != null && convObj.entities.Length > 0)
{
ConversationEntity convEnt = convObj.entities[0];
WatsonEntityHelper.Entity ent = WatsonEntityHelper.GetEntity(convEnt.entity);
Break b;
switch (ent)
{
case WatsonEntityHelper.Entity.Radisson:
message = lang.Map;
image = ImageHelper.GetLocationImage();
break;
case WatsonEntityHelper.Entity.CoatCheck:
message = lang.CoatCheck;
image = ImageHelper.GetCoatCheck();
break;
case WatsonEntityHelper.Entity.FrontDesk:
message = lang.FrontDesk;
break;
case WatsonEntityHelper.Entity.Room:
int floor;
image = ImageHelper.GetRoomImage(convEnt.value, out floor);
message = string.Format(lang.RoomMap, convEnt.value, floor);
break;
case WatsonEntityHelper.Entity.Break:
b = NextBreak.Find();
if (b != null)
{
message = string.Format(lang.Break, b.Sessionstarttimetext, convEnt.value);
}
else
{
message = lang.NoMoreBreaks;
}
break;
case WatsonEntityHelper.Entity.Snack:
b = NextBreak.Find();
if (b != null)
{
message = string.Format(lang.Snack, b.Sessionstarttimetext, convEnt.value);
}
else
{
message = lang.NoMoreBreaks;
}
break;
case WatsonEntityHelper.Entity.TimeQ:
break;
default:
break;
}
}
}
if (string.IsNullOrEmpty(message) && result.Query.Length > 2)
{
SearchServiceSoapClient client = new SearchServiceSoapClient();
List <SourceParam> parm = new List <SourceParam>();
parm.Add(new SourceParam()
{
sourceName = BotConfiguration.GXSEARCH_KEY
});
Search2Response response = await client.Search2Async($"{result.Query} webidioid:{lang.SearchCode}", parm.ToArray(), "SearchHighlight", 1, 10);
if (response.Body.Search2Result.DocumentsCount > 0)
{
await SendMessage(context, string.Format(lang.SearchFound, response.Body.Search2Result.DocumentsCount, result.Query), result.Query, NONE);
foreach (var doc in response.Body.Search2Result.Documents)
{
StringBuilder msg = new StringBuilder($"- {doc.Description.Sanitize()}");
foreach (var p in doc.Properties)
{
if (p.Key == "charlaexp")
{
msg.Append($" ({p.Value.Sanitize()})");
}
}
await SendMessage(context, msg.ToString());
}
context.Wait(MessageReceived);
return;
}
}
if (string.IsNullOrEmpty(message))
{
int fails = 1;
if (context.UserData.TryGetValue <int>(CONSECUTIVES_FAILS, out fails))
{
fails++;
if (fails > 6)
{
message = lang.MyBad6;
}
else if (fails > 4)
{
message = lang.MyBad4;
}
else if (fails > 2)
{
message = lang.MyBad2;
}
else
{
message = lang.MyBad1;
}
}
else
{
message = lang.MyBad1;
}
context.UserData.SetValue <int>(CONSECUTIVES_FAILS, fails);
}
else
{
OnSuccess(context);
}
await SendMessage(context, message, image, result.Query, NONE);
context.Wait(MessageReceived);
}
public async Task Location(IDialogContext context, IAwaitable <IMessageActivity> activity, LuisResult result)
{
if (IsScoreTooLow(context, result))
{
await None(context, activity, result);
return;
}
else
{
OnSuccess(context);
}
LanguageManager lang = await LanguageManager.GetLanguage(context, activity);
ConversationObject convObj = await Watson.Conversation.SendMessage(result.Query);
if (convObj != null && convObj.entities.Length > 0)
{
ConversationEntity entity = convObj.entities[0];
WatsonEntityHelper.Entity ent = WatsonEntityHelper.GetEntity(entity.entity);
string message = ""; // $"{entity.entity}:{entity.value}";
string image = null;
Break b;
switch (ent)
{
case WatsonEntityHelper.Entity.CDS:
break;
case WatsonEntityHelper.Entity.Radisson:
message = lang.Map;
image = ImageHelper.GetLocationImage();
break;
case WatsonEntityHelper.Entity.CoatCheck:
message = lang.CoatCheck;
image = ImageHelper.GetCoatCheck();
break;
case WatsonEntityHelper.Entity.FrontDesk:
message = lang.FrontDesk;
break;
case WatsonEntityHelper.Entity.Room:
int floor;
image = ImageHelper.GetRoomImage(entity.value, out floor);
message = string.Format(lang.RoomMap, entity.value, floor);
break;
case WatsonEntityHelper.Entity.Break:
b = NextBreak.Find();
if (b != null)
{
message = string.Format(lang.Break, b.Sessionstarttimetext);
}
else
{
message = lang.NoMoreBreaks;
}
break;
case WatsonEntityHelper.Entity.Snack:
b = NextBreak.Find();
if (b != null)
{
message = string.Format(lang.Snack, b.Sessionstarttimetext, entity.value);
}
else
{
message = lang.NoMoreBreaks;
}
break;
case WatsonEntityHelper.Entity.Restroom:
var floors = new[] { 2, 3, 4 };
PromptDialog.Choice(context, RestroomFloorComplete, floors, string.Format(lang.WhatFloor, floors), string.Format(lang.InvalidFloor, floors), 3, PromptStyle.Auto);
return;
default:
break;
}
await SendMessage(context, message, image, result.Query, LOCATION);
}
else
{
await SendMessage(context, lang.NoLocation, result.Query, LOCATION);
}
context.Wait(MessageReceived);
}
/// <summary>
/// Store or update Conversation entity in table storage.
/// </summary>
/// <param name="conversation">Represents Conversation entity used for storage and retrieval.</param>
/// <returns>that represents Conversation entity is saved or updated.</returns>
public Task UpsertConversationAsync(ConversationEntity conversation)
{
conversation.PartitionKey = PartitionKey;
conversation.RowKey = conversation.ConversationID;
return(this.StoreOrUpdatConversationEntityAsync(conversation));
}
/// <summary>
/// Invoked when Bot/Messaging Extension is installed in team to send welcome card.
/// </summary>
/// <param name="membersAdded">A list of all the members added to the conversation, as described by the conversation update activity.</param>
/// <param name="turnContext">Provides context for a turn of a bot.</param>
/// <param name="cancellationToken">A cancellation token that can be used by other objects or threads to receive notice of cancellation.</param>
/// <returns>A task that represents welcome card when bot is added first time by user.</returns>
/// <remarks>
/// Reference link: https://docs.microsoft.com/en-us/dotnet/api/microsoft.bot.builder.activityhandler.onmembersaddedasync?view=botbuilder-dotnet-stable.
/// </remarks>
protected override async Task OnMembersAddedAsync(IList <ChannelAccount> membersAdded, ITurnContext <IConversationUpdateActivity> turnContext, CancellationToken cancellationToken)
{
try
{
turnContext = turnContext ?? throw new ArgumentNullException(nameof(turnContext));
this.RecordEvent(nameof(this.OnMembersAddedAsync), turnContext);
var activity = turnContext.Activity;
this.logger.LogInformation($"conversationType: {activity.Conversation.ConversationType}, membersAdded: {activity.MembersAdded?.Count}, membersRemoved: {activity.MembersRemoved?.Count}");
if (activity.Conversation.ConversationType.Equals(Personal, StringComparison.OrdinalIgnoreCase))
{
if (activity.MembersAdded.FirstOrDefault(member => member.Id != activity.Recipient.Id) != null)
{
this.logger.LogInformation($"Bot added {activity.Conversation.Id}");
var userStateAccessors = this.userState.CreateProperty <UserConversationState>(nameof(UserConversationState));
var userConversationState = await userStateAccessors.GetAsync(turnContext, () => new UserConversationState());
if (userConversationState?.IsWelcomeCardSent == null || userConversationState?.IsWelcomeCardSent == false)
{
userConversationState.IsWelcomeCardSent = true;
await userStateAccessors.SetAsync(turnContext, userConversationState);
var userWelcomeCardAttachment = WelcomeCard.GetWelcomeCardAttachmentForPersonal(this.options.Value.AppBaseUri, localizer: this.localizer);
await turnContext.SendActivityAsync(MessageFactory.Attachment(userWelcomeCardAttachment));
// Store user conversation id in table storage for future use.
ConversationEntity conversationEntity = new ConversationEntity {
ConversationId = activity.Conversation.Id, UserId = activity.From.AadObjectId
};
bool operationStatus = await this.conversationStorageProvider.AddConversationEntityAsync(conversationEntity);
if (!operationStatus)
{
this.logger.LogInformation($"Unable to add conversation data in table storage.");
}
}
}
else
{
this.logger.LogError("User data could not be found at OnMembersAddedAsync().");
}
}
else
{
if (activity.MembersAdded.FirstOrDefault(member => member.Id == activity.Recipient.Id) != null)
{
this.logger.LogInformation($"Bot added {activity.Conversation.Id}");
var userWelcomeCardAttachment = WelcomeCard.GetWelcomeCardAttachmentForTeams(this.options.Value.AppBaseUri, localizer: this.localizer);
await turnContext.SendActivityAsync(MessageFactory.Attachment(userWelcomeCardAttachment));
}
else
{
this.logger.LogError("User data could not be found at OnMembersAddedAsync().");
}
}
}
catch (Exception ex)
{
this.logger.LogError("Exception occurred while sending the welcome card", ex);
throw;
}
}