/// <summary>
/// Updates a ticket's status
/// </summary>
/// <param name="ticketID">The id of the ticket</param>
/// <param name="newStatus">The new status that we want it to have</param>
/// <returns>Whether we successfully changed the status or not</returns>
public async Task <bool> UpdateTicketStatusAsync(long ticketID, Constants.TicketStatuses newStatus)
{
// Make sure the ticket exists first
bool ticketExists = await ticketDAO.CheckTicketExistenceAsync(ticketID);
if (!ticketExists)
{
throw new ArgumentException(Constants.TicketUpdateNotExists);
}
// Update the ticket
TicketRecord ticketRecord = new TicketRecord(ticketID, null, newStatus.ToString(), null, null);
await ticketDAO.UpdateAsync(ticketRecord);
return(true);
}
/// <summary>
/// Updates a ticket's status
/// </summary>
/// <param name="ticketID">The id of the ticket to update</param>
/// <param name="newStatus">The new status to replace</param>
/// <param name="jwtToken">Authorization token</param>
/// <returns>Success status</returns>
public async Task <Result <bool> > UpdateTicketStatusAsync(long ticketID, Constants.TicketStatuses newStatus, string jwtToken)
{
Result <bool> result;
try
{
AuthorizeUser(Constants.Operations.UpdateTicket, ref jwtToken);
bool success = await ticketService.UpdateTicketStatusAsync(ticketID, newStatus);
result = new Result <bool>(Constants.TicketManagerSuccessUpdateStatus);
}
catch
{
// Save error
result = new Result <bool>(Constants.TicketManagerFailedUpdateStatus)
{
ExceptionOccurred = true
};
}
return(result);
}
