public async Task <ActionResult> Index()
{
var filter = new FilterModel();
if (CurrentUser.UserTypeName.ToLower().Contains("provider"))
{
filter.ProviderId = CurrentUser.RefKey;
}
filter.CompId = CurrentUser.CompanyId;
filter.IsExport = false;
var calls = await _customerSupport.GetASCCalls(filter);
calls.ClientList = new SelectList(await CommonModel.GetClientData(CurrentUser.CompanyId), "Name", "Text");
calls.ServiceTypeList = new SelectList(await CommonModel.GetServiceType(filter), "Value", "Text");
calls.ServiceProviderList = new SelectList(await CommonModel.GetServiceProviders(CurrentUser.CompanyId), "Name", "Text");
if (CurrentUser.UserTypeName.ToLower().Contains("provider"))
{
calls.CallAllocate = new Models.Customer_Support.AllocateCallModel {
ToAllocateList = new SelectList(await CommonModel.GetServiceCenters(CurrentUser.RefKey), "Name", "Text")
}
}
;
else
{
calls.CallAllocate = new Models.Customer_Support.AllocateCallModel {
ToAllocateList = new SelectList(await CommonModel.GetServiceComp(CurrentUser.CompanyId), "Name", "Text")
}
};
return(View(calls));
}
public async Task <ActionResult> Create()
{
var clientDate = new ClientDataModel();
clientDate.ClientList = new SelectList(await CommonModel.GetClientData(CurrentUser.CompanyId), "Name", "Text");
clientDate.ServiceTypeList = new SelectList(await CommonModel.GetServiceType(new FilterModel {
CompId = CurrentUser.CompanyId, RefKey = CurrentUser.RefKey
}), "Value", "Text");
return(View(clientDate));
}
public async Task <ActionResult> Index()
{
ViewBag.PageNumber = (Request.QueryString["grid-page"] == null) ? "1" : Request.QueryString["grid-page"];
bool IsClient = false;
var filter = new FilterModel {
CompId = CurrentUser.CompanyId
};
if (CurrentUser.UserTypeName.ToLower().Contains("client"))
{
filter.ClientId = CurrentUser.RefKey;
filter.RefKey = CurrentUser.RefKey;
IsClient = true;
}
var clientData = new MainClientDataModel();
var serviceType = await CommonModel.GetServiceType(filter);
var deliveryType = await CommonModel.GetDeliveryServiceType(filter);
clientData.Client = new FileDetailModel();
clientData.Client.IsClient = IsClient;
clientData.Client.ClientId = filter.ClientId;
clientData.Client.ClientList = new SelectList(await CommonModel.GetClientData(CurrentUser.CompanyId), "Name", "Text");
clientData.Client.ServiceTypeList = new SelectList(serviceType, "Value", "Text");
clientData.Client.DeliveryTypeList = new SelectList(deliveryType, "Value", "Text");
// new call Log
clientData.NewCallLog = new CallDetailsModel
{
DataSourceId = 101,
IsAssingedCall = true,
ClientList = clientData.Client.ClientList,
ServiceTypeList = clientData.Client.ServiceTypeList,
DeliveryTypeList = clientData.Client.DeliveryTypeList,
BrandList = new SelectList(_dropdown.BindBrand(CurrentUser.CompanyId), "Value", "Text"),
CategoryList = new SelectList(_dropdown.BindCategory(filter), "Value", "Text"),
SubCategoryList = new SelectList(Enumerable.Empty <SelectListItem>()),
ProductList = new SelectList(Enumerable.Empty <SelectListItem>()),
CustomerTypeList = new SelectList(await CommonModel.GetLookup("Customer Type"), "Value", "Text"),
ConditionList = new SelectList(await CommonModel.GetLookup("Device Condition"), "Value", "Text"),
IsClient = IsClient,
StatusList = new SelectList(await CommonModel.GetStatusTypes("Client"), "Value", "Text"),
// address=new AddressDetail
//{
AddressTypelist = new SelectList(await CommonModel.GetLookup("ADDRESS"), "Value", "Text"),
LocationList = new SelectList(Enumerable.Empty <SelectListItem>()),
// }
};
clientData.tab_index = "tab-5";
return(View(clientData));
}
public async Task <ActionResult> Index()
{
var filter = new FilterModel {
CompId = CurrentUser.CompanyId, IsExport = false
};
var calls = await _customerSupport.GetASPCalls(filter);
calls.ClientList = new SelectList(await CommonModel.GetClientData(CurrentUser.CompanyId), "Name", "Text");
calls.ServiceTypeList = new SelectList(await CommonModel.GetServiceType(new FilterModel {
CompId = CurrentUser.CompanyId
}), "Value", "Text");
calls.CallAllocate = new Models.Customer_Support.AllocateCallModel {
ToAllocateList = new SelectList(await CommonModel.GetServiceProviders(CurrentUser.CompanyId), "Name", "Text")
};
return(View(calls));
}
public async Task <ActionResult> Edit(string Crn, string Type)
{
var CallDetailsModel = await _centerRepo.GetCallsDetailsById(Crn);
CallDetailsModel.Type = Type;
if (CallDetailsModel.ClientId != null)
{
CallDetailsModel.StatusList = new SelectList(await CommonModel.GetStatusTypes("Client"), "Value", "Text");
CallDetailsModel.Remarks = CallDetailsModel.CRemark;
}
else
{
CallDetailsModel.StatusList = new SelectList(await CommonModel.GetStatusTypes("Customer support"), "Value", "Text");
CallDetailsModel.Remarks = CallDetailsModel.Remarks;
}
if (CallDetailsModel.ClientId != null)
{
CallDetailsModel.IsClientAddedBy = true;
}
else
{
CallDetailsModel.IsClientAddedBy = false;
}
CallDetailsModel.IsAssingedCall = true;
CallDetailsModel.ClientList = new SelectList(await CommonModel.GetClientData(CurrentUser.CompanyId), "Name", "Text");
CallDetailsModel.CategoryList = new SelectList(_dropdown.BindCategory(new FilterModel {
CompId = CallDetailsModel.CompanyId, ClientId = CallDetailsModel.ClientId
}), "Value", "Text");
CallDetailsModel.BrandList = new SelectList(_dropdown.BindBrand(CurrentUser.CompanyId), "Value", "Text");
CallDetailsModel.SubCategoryList = new SelectList(_dropdown.BindSubCategory(new FilterModel {
CategoryId = CallDetailsModel.DeviceCategoryId, ClientId = CallDetailsModel.ClientId
}), "Value", "Text");
CallDetailsModel.ProductList = new SelectList(_dropdown.BindProduct(CallDetailsModel.DeviceBrandId.ToString() + "," + CallDetailsModel.DeviceSubCategoryId.ToString()), "Value", "Text");
CallDetailsModel.ServiceTypeList = new SelectList(await CommonModel.GetServiceType(new FilterModel {
CompId = CurrentUser.CompanyId, RefKey = CallDetailsModel.ClientId
}), "Value", "Text");
CallDetailsModel.DeliveryTypeList = new SelectList(await CommonModel.GetDeliveryServiceType(new FilterModel {
CompId = CurrentUser.CompanyId, RefKey = CallDetailsModel.ClientId
}), "Value", "Text");
CallDetailsModel.CustomerTypeList = new SelectList(await CommonModel.GetLookup("Customer Type"), "Value", "Text");
CallDetailsModel.ConditionList = new SelectList(await CommonModel.GetLookup("Device Condition"), "Value", "Text");
CallDetailsModel.AddressTypelist = new SelectList(await CommonModel.GetLookup("Address"), "Value", "Text");
CallDetailsModel.LocationList = new SelectList(_dropdown.BindLocationByPinCode(CallDetailsModel.PinNumber), "Value", "Text");
return(View(CallDetailsModel));
}
public async Task <ActionResult> Edit(CallDetailsModel CallDetailsModel)
{
if (!ModelState.IsValid)
{
//IEnumerable<ModelError> allErrors = ModelState.Values.SelectMany(v => v.Errors);
bool IsClient = false;
var filter = new FilterModel {
CompId = CurrentUser.CompanyId
};
if (CurrentUser.UserTypeName.ToLower().Contains("client"))
{
filter.ClientId = CurrentUser.RefKey;
filter.RefKey = CurrentUser.RefKey;
IsClient = true;
}
var serviceType = await CommonModel.GetServiceType(filter);
var deliveryType = await CommonModel.GetDeliveryServiceType(filter);
CallDetailsModel.ClientList = new SelectList(await CommonModel.GetClientData(CurrentUser.CompanyId), "Name", "Text");
CallDetailsModel.ServiceTypeList = new SelectList(serviceType, "Value", "Text");
CallDetailsModel.DeliveryTypeList = new SelectList(deliveryType, "Value", "Text");
// new call Log
CallDetailsModel.BrandList = new SelectList(_dropdown.BindBrand(CurrentUser.CompanyId), "Value", "Text");
CallDetailsModel.CategoryList = new SelectList(_dropdown.BindCategory(new FilterModel {
CompId = CurrentUser.CompanyId, ClientId = CallDetailsModel.ClientId
}), "Value", "Text");
CallDetailsModel.SubCategoryList = new SelectList(_dropdown.BindSubCategory(new FilterModel {
CategoryId = CallDetailsModel.DeviceCategoryId, ClientId = CallDetailsModel.ClientId
}), "Value", "Text");
CallDetailsModel.ProductList = new SelectList(_dropdown.BindProduct(CallDetailsModel.DeviceBrandId.ToString() + "," + CallDetailsModel.DeviceSubCategoryId.ToString()), "Value", "Text");
CallDetailsModel.CustomerTypeList = new SelectList(await CommonModel.GetLookup("Customer Type"), "Value", "Text");
CallDetailsModel.ConditionList = new SelectList(await CommonModel.GetLookup("Device Condition"), "Value", "Text");
CallDetailsModel.IsClient = IsClient;
if (CallDetailsModel.ClientId != null)
{
CallDetailsModel.StatusList = new SelectList(await CommonModel.GetStatusTypes("Client"), "Value", "Text");
}
else
{
CallDetailsModel.StatusList = new SelectList(await CommonModel.GetStatusTypes("Customer support"), "Value", "Text");
}
CallDetailsModel.ServiceTypeList = new SelectList(serviceType, "Value", "Text");
CallDetailsModel.DeliveryTypeList = new SelectList(deliveryType, "Value", "Text");
// address=new AddressDetail
//{
CallDetailsModel.AddressTypelist = new SelectList(await CommonModel.GetLookup("ADDRESS"), "Value", "Text");
CallDetailsModel.LocationList = new SelectList(_dropdown.BindLocationByPinCode(CallDetailsModel.PinNumber), "Value", "Text");
// }
return(View("edit", CallDetailsModel));
}
else
{
CallDetailsModel.UserId = CurrentUser.UserId;
CallDetailsModel.CompanyId = CurrentUser.CompanyId;
CallDetailsModel.EventAction = 'U';
if (CallDetailsModel.ClientId == null)
{
CallDetailsModel.CRemark = CallDetailsModel.Remarks;
}
var response = await _RepoCallLog.AddOrEditCallLog(CallDetailsModel);
TempData["response"] = response;
if (!string.IsNullOrEmpty(CallDetailsModel.Type))
{
return(RedirectToAction("Index", "PendingCalls"));
}
else
{
return(RedirectToAction("Index"));
}
}
}
public async Task <ActionResult> NewCallLog(CallDetailsModel uploads)
{
if (ModelState.IsValid)
{
uploads.UserId = CurrentUser.UserId;
uploads.CompanyId = CurrentUser.CompanyId;
if (CurrentUser.UserTypeName.ToLower().Contains("client"))
{
uploads.ClientId = CurrentUser.RefKey;
}
uploads.EventAction = 'I';
var response = await _RepoCallLog.AddOrEditCallLog(uploads);
if (response.IsSuccess)
{
var Templates = await _templateRepo.GetTemplateByActionId((int)EmailActions.CALL_REGISTRATION, CurrentUser.CompanyId);
CurrentUser.Email = uploads.CustomerEmail;
var WildCards = CommonModel.GetWildCards(CurrentUser.CompanyId);
var U = WildCards.Where(x => x.Text.ToUpper() == "NAME").FirstOrDefault();
U.Val = uploads.CustomerName;
U = WildCards.Where(x => x.Text.ToUpper() == "CALL ID").FirstOrDefault();
U.Val = response.result;
U = WildCards.Where(x => x.Text.ToUpper() == "CUSTOMER SUPPORT NUMBER").FirstOrDefault();
U.Val = CurrentUser.CustomerCareNumber;
U = WildCards.Where(x => x.Text.ToUpper() == "CUSTOMER SUPPORT EMAIL").FirstOrDefault();
U.Val = CurrentUser.ContactCareEmail;
CurrentUser.Mobile = uploads.CustomerContactNumber;
var c = WildCards.Where(x => x.Val != string.Empty).ToList();
if (Templates.Count > 0)
{
await _emailSmsServices.Send(Templates, c, CurrentUser);
}
}
TempData["response"] = response;
return(RedirectToAction("Index"));
}
else
{
bool IsClient = false;
var filter = new FilterModel {
CompId = CurrentUser.CompanyId
};
if (CurrentUser.UserTypeName.ToLower().Contains("client"))
{
filter.ClientId = CurrentUser.RefKey;
filter.RefKey = CurrentUser.RefKey;
IsClient = true;
}
var clientData = new MainClientDataModel();
var serviceType = await CommonModel.GetServiceType(filter);
var deliveryType = await CommonModel.GetDeliveryServiceType(filter);
clientData.Client = new FileDetailModel();
clientData.Client.IsClient = IsClient;
clientData.Client.ClientId = filter.ClientId;
clientData.Client.ClientList = new SelectList(await CommonModel.GetClientData(CurrentUser.CompanyId), "Name", "Text");
clientData.Client.ServiceTypeList = new SelectList(serviceType, "Value", "Text");
clientData.Client.DeliveryTypeList = new SelectList(deliveryType, "Value", "Text");
// new call Log
clientData.NewCallLog = uploads;
clientData.NewCallLog.BrandList = new SelectList(_dropdown.BindBrand(CurrentUser.CompanyId), "Value", "Text");
clientData.NewCallLog.CategoryList = new SelectList(_dropdown.BindCategory(new FilterModel {
CompId = CurrentUser.CompanyId, ClientId = uploads.ClientId
}), "Value", "Text");
clientData.NewCallLog.SubCategoryList = new SelectList(_dropdown.BindSubCategory(new FilterModel {
CategoryId = uploads.DeviceCategoryId, ClientId = uploads.ClientId
}), "Value", "Text");
clientData.NewCallLog.ProductList = new SelectList(_dropdown.BindProduct(uploads.DeviceBrandId.ToString() + "," + uploads.DeviceSubCategoryId.ToString()), "Value", "Text");
clientData.NewCallLog.CustomerTypeList = new SelectList(await CommonModel.GetLookup("Customer Type"), "Value", "Text");
clientData.NewCallLog.ConditionList = new SelectList(await CommonModel.GetLookup("Device Condition"), "Value", "Text");
clientData.NewCallLog.IsClient = IsClient;
clientData.NewCallLog.StatusList = new SelectList(await CommonModel.GetStatusTypes("Client"), "Value", "Text");
clientData.NewCallLog.ServiceTypeList = new SelectList(serviceType, "Value", "Text");
clientData.NewCallLog.DeliveryTypeList = new SelectList(deliveryType, "Value", "Text");
// address=new AddressDetail
//{
clientData.NewCallLog.AddressTypelist = new SelectList(await CommonModel.GetLookup("ADDRESS"), "Value", "Text");
clientData.NewCallLog.LocationList = new SelectList(_dropdown.BindLocationByPinCode(clientData.NewCallLog.PinNumber), "Value", "Text");
clientData.tab_index = "tab-7";
// }
return(View("Index", clientData));
};
}
