/// <summary>
/// check if reqeust staus is pending than not allow to add request for same card holder.
/// </summary>
private bool CheckPendingComplaint()
{
btnSubmit.Attributes.Add("class", "button");
CardHolderComplaintManager objCardHolderComplaintManager = new CardHolderComplaintManager();
CH_Complaint_DtlDTO objCH_Complaint_DtlDTO = new CH_Complaint_DtlDTO();
objCH_Complaint_DtlDTO.CardHolder_Id = CardHolderManager.GetLoggedInUser().CardHolder_Id;
objCH_Complaint_DtlDTO.ComplaintType_Id = Convert.ToInt32(ddlAppropRequestComplaint.SelectedValue);
objCH_Complaint_DtlDTO.Complaint_Status = DEFAULT_STATUS;
int PendingCount = objCardHolderComplaintManager.CheckComplaintPending(objCH_Complaint_DtlDTO);
if (PendingCount > 0)
{
btnSubmit.Enabled = false;
btnSubmit.Attributes.Add("class", "buttonDisble");
EnableDisableControl(false);
return(false);
}
else
{
btnSubmit.Enabled = true;
EnableDisableControl(true);
lblMessage.Text = string.Empty;
DivMessage.Attributes.CssStyle.Add("display", "none");
return(true);
}
}
/// <summary>
/// Loads the complaints.
/// </summary>
/// <remarks></remarks>
private void LoadComplaints()
{
CardHolderComplaintManager chrm = new CardHolderComplaintManager();
ddlAppropRequestComplaint.DataSource = chrm.getCHComplaintType();
ddlAppropRequestComplaint.DataTextField = "ComplaintType_nm";
ddlAppropRequestComplaint.DataValueField = "ComplaintType_Id";
ddlAppropRequestComplaint.DataBind();
ddlAppropRequestComplaint.Items.Insert(0, new ListItem(Constants.DDLComplaint, "-1"));
}
/// <summary>
/// Binds the complaints.
/// </summary>
/// <remarks></remarks>
private void BindComplaints(int NumberofRowsShows)
{
btnRequstViewMore.Visible = false;
long cardholderID;
int pRecordCount = 0;
int SkipCount = (Pager2.CurrentIndex - 1) * Pager2.PageSize;
this.Pager1.PageSize = NumberofRowsShows;
cardholderID = CardHolderManager.GetLoggedInUser().CardHolder_Id;
CardHolderComplaintManager crdm = new CardHolderComplaintManager();
lstViewComplaintStatus.DataSource = lstComplaintStatus = crdm.getComplaintsDetails(cardholderID, SkipCount, Pager2.PageSize, ref pRecordCount);
RecordCount = pRecordCount;
Pager2.Visible = RecordCount > Pager2.PageSize;
lstViewComplaintStatus.DataBind();
lstViewComplaintStatus.Visible = true;
Pager1.Visible = false;
lstViewRequestStatus.Visible = false;
if (lstComplaintStatus != null && lstComplaintStatus.Count > 0 && lstComplaintStatus.Count >= NumberofRowsShows)
{
btnComplaintViewMore.Visible = true;
}
else
{
btnComplaintViewMore.Visible = false;
}
//if (RecordCount == 0)
//{
// gridheader.Visible = false;
// lblheaderReqCompl.Text = Constants.CompliantNotFound;
// lblheaderReqCompl.CssClass = "msgerror";
//}
//else
//{
// gridheader.Visible = true;
// lblheaderReqCompl.Text = "";
//}
}
/// <summary>
/// Handles the Click event of the btnSubmit control.
/// </summary>
/// <param name="sender">The source of the event.</param>
/// <param name="e">The <see cref="System.EventArgs"/> instance containing the event data.</param>
/// <remarks></remarks>
protected void btnSubmit_Click(object sender, EventArgs e)
{
try
{
if (ddlAppropRequestComplaint.SelectedValue == "-1" || RadioRequestComplaint.SelectedValue == "-1")
{
lblMessage.Text = Constants.SelectReqComp;
DivMessage.Attributes.CssStyle.Add("display", "block");
return;
}
else if (RadioRequestComplaint.SelectedValue == "0")
{
bool IsAllowToAdd = CheckPendingRequest();
if (!IsAllowToAdd)
{
lblMessage.Text = Constants.PendingRequestState;
DivMessage.Attributes.CssStyle.Add("display", "block");
return;
}
CHRequestDetailManager crdm = new CHRequestDetailManager();
int pendingcount = crdm.CheckRequestPending(CardHolderManager.GetLoggedInUser().CardHolder_Id, Convert.ToInt64(ddlAppropRequestComplaint.SelectedValue), ConfigurationManager.AppSettings["DEFAULT_STATUS"].ToString());
if (pendingcount > 0)
{
lblMessage.Text = Constants.PendingRequestState;
DivMessage.Attributes.CssStyle.Add("display", "block");
}
else
{
long RequestDtlID = crdm.SaveRequestDetail(new CH_Request_DtlDTO()
{
Request_Dt = DateTime.Now,
CardHolder_Id = CardHolderManager.GetLoggedInUser().CardHolder_Id,
IP_Address = Request.UserHostAddress,
RequestType_Id = Convert.ToInt64(ddlAppropRequestComplaint.SelectedValue),
Created_by = CardHolderManager.GetLoggedInUser().CardHolder_Id,
Created_dt = DateTime.Now,
Remarks = Convert.ToString(txtremarks.Text),
Request_Status = ConfigurationManager.AppSettings["DEFAULT_STATUS"].ToString()
});
Mailfunction(RequestDtlID);
}
}
else if (RadioRequestComplaint.SelectedValue == "1")
{
bool IsAllowToAdd = CheckPendingComplaint();
if (!IsAllowToAdd)
{
lblMessage.Text = Constants.PendingRequestState;
DivMessage.Attributes.CssStyle.Add("display", "block");
return;
}
CardHolderComplaintManager crdm = new CardHolderComplaintManager();
long ComplaintDtlID = crdm.SaveComplaintDetail(new CH_Complaint_DtlDTO()
{
Complaint_Dt = DateTime.Now,
CardHolder_Id = CardHolderManager.GetLoggedInUser().CardHolder_Id,
IP_Address = Request.UserHostAddress,
ComplaintType_Id = Convert.ToInt64(ddlAppropRequestComplaint.SelectedValue),
Created_by = CardHolderManager.GetLoggedInUser().CardHolder_Id,
Created_dt = DateTime.Now,
Remarks = Convert.ToString(txtremarks.Text),
Complaint_Status = ConfigurationManager.AppSettings["DEFAULT_STATUS"].ToString()
});
Mailfunction(ComplaintDtlID);
}
Clearcontrols();
}
catch (Exception ex)
{
LblErrorMessage.Text = Constants.GeneralErrorMessage;
DivERROR.Attributes.CssStyle.Add("display", "block");
}
}
/// <summary>
/// Mailfunctions the specified request compliant DTL id.
/// </summary>
/// <param name="requestCompliantDtlId">The request compliant DTL id.</param>
/// <remarks></remarks>
private void Mailfunction(long requestCompliantDtlId)
{
var cdm = new CHRequestDetailManager();
var ChRequestDto = new CH_Request_DtlDTO();
var ccm = new CardHolderComplaintManager();
var ChComplaintDTO = new CH_Complaint_DtlDTO();
string EMAIL_Subject = string.Empty;
string CardHolderName = lblCardHolder.Text;
string Email = CardHolderManager.GetLoggedInUser().CH_Card.EMAIL_ID;
string RequestComplType = ddlAppropRequestComplaint.SelectedItem.Text;
string RequestComplaintDtl = txtremarks.Text;
string BOBMail = ConfigurationManager.AppSettings["BOB_EMAIL"];
// long cardHolderID = CardHolderManager.GetLoggedInUser().CardHolder_Id;
string OverRideEmail = ConfigurationManager.AppSettings["OverRideUserEmail"];
if (!string.IsNullOrEmpty(OverRideEmail))
{
Email = OverRideEmail;
}
try
{
var bodyString = new StringBuilder();
bodyString.Append(System.IO.File.ReadAllText(Server.MapPath("../") + Constants.OtherReqComplTemplatepath));
if (RadioRequestComplaint.SelectedValue == "1")
{
ChComplaintDTO = ccm.getComplaintUID(requestCompliantDtlId);
string ComplaintNumber = ChComplaintDTO.UID;
bodyString.Replace("Request Type", "Complaint Type");
//bodyString.Replace("Request Details", "Complaint Details");
bodyString.Replace("@@reqcom", "Complaint");
bodyString.Replace("@@ReqNum", ComplaintNumber);
EMAIL_Subject = ConfigurationManager.AppSettings["COMPLAINT_EMAIL_SUBJECT"].ToString();
}
else
{
ChRequestDto = cdm.getRequestUID(requestCompliantDtlId);
string RequestNumber = ChRequestDto.UID;
bodyString.Replace("@@reqcom", "Request");
bodyString.Replace("@@ReqNum", RequestNumber);
EMAIL_Subject = ConfigurationManager.AppSettings["REQUEST_EMAIL_SUBJECT"].ToString();
}
bodyString.Replace("@@CardHolderName", CardHolderName);
bodyString.Replace("@@Creditcard", lblCreditCardNumber.Text);
bodyString.Replace("@@RequestType", RequestComplType);
bodyString.Replace("@@RequestDetails", RequestComplaintDtl);
bodyString.Replace("@@ImagePath", UrlHelper.GetAbsoluteUri() + "/images/mailer-banner.jpg");
var CCemail = new List <string>();
long CardHolderId = CardHolderManager.GetLoggedInUser().CardHolder_Id;
bool IsMailSent = SendMailfunction.SendMail(BOBMail, new List <string>()
{
Email
}, CCemail, "", "", EMAIL_Subject, bodyString.ToString(), true, CardHolderId, null);
if (IsMailSent)
{
LblSuccessMessage.Text = "Your Request/Complaint has been successfully registered";
DivSuccess.Attributes.CssStyle.Add("display", "block");
}
else
{
LblErrorMessage.Text = Constants.ErrorMailButRqstLogged;
DivERROR.Attributes.CssStyle.Add("display", "block");
}
}
catch (Exception)
{
LblErrorMessage.Text = Constants.ErrorMailButRqstLogged;
DivERROR.Attributes.CssStyle.Add("display", "block");
}
}
