/// <summary>
/// Get the create new ticket card.
/// </summary>
/// <param name="cardConfiguration">Card configuration.</param>
/// <param name="localizer">The current cultures' string localizer.</param>
/// <param name="showValidationMessage">Represents whether to show validation message or not.</param>
/// <param name="ticketDetail"> Information of the ticket which is being created.</param>
/// <returns>Returns an attachment of new ticket.</returns>
public static Attachment GetNewTicketCard(CardConfigurationEntity cardConfiguration, IStringLocalizer <Strings> localizer, bool showValidationMessage = false, TicketDetail ticketDetail = null)
{
cardConfiguration = cardConfiguration ?? throw new ArgumentNullException(nameof(cardConfiguration));
string issueTitle = string.Empty;
string issueDescription = string.Empty;
var dynamicElements = new List <AdaptiveElement>();
var ticketAdditionalFields = new List <AdaptiveElement>();
bool showTitleValidation = false;
bool showDescriptionValidation = false;
bool showDateValidation = false;
if (showValidationMessage)
{
ticketDetail = ticketDetail ?? throw new ArgumentNullException(nameof(ticketDetail));
if (string.IsNullOrWhiteSpace(ticketDetail.Title))
{
showTitleValidation = true;
}
else
{
issueTitle = ticketDetail.Title;
}
if (string.IsNullOrWhiteSpace(ticketDetail.Description))
{
showDescriptionValidation = true;
}
else
{
issueDescription = ticketDetail.Description;
}
}
ticketAdditionalFields = CardHelper.ConvertToAdaptiveCard(localizer, cardConfiguration.CardTemplate, showDateValidation);
dynamicElements.AddRange(new List <AdaptiveElement>
{
new AdaptiveTextBlock
{
Text = localizer.GetString("NewRequestTitle"),
Weight = AdaptiveTextWeight.Bolder,
Size = AdaptiveTextSize.Large,
},
new AdaptiveTextBlock()
{
Text = localizer.GetString("TellUsAboutProblemText"),
Spacing = AdaptiveSpacing.Small,
},
new AdaptiveTextBlock()
{
Text = localizer.GetString("TitleDisplayText"),
Spacing = AdaptiveSpacing.Medium,
},
new AdaptiveTextInput()
{
Id = "Title",
MaxLength = 100,
Placeholder = localizer.GetString("TitlePlaceHolderText"),
Spacing = AdaptiveSpacing.Small,
Value = issueTitle,
},
new AdaptiveTextBlock()
{
Text = localizer.GetString("TitleValidationText"),
Spacing = AdaptiveSpacing.None,
IsVisible = showTitleValidation,
Color = AdaptiveTextColor.Attention,
},
new AdaptiveTextBlock()
{
Text = localizer.GetString("DescriptionText"),
Spacing = AdaptiveSpacing.Medium,
},
new AdaptiveTextInput()
{
Id = "Description",
MaxLength = 500,
IsMultiline = true,
Placeholder = localizer.GetString("DesciptionPlaceHolderText"),
Spacing = AdaptiveSpacing.Small,
Value = issueDescription,
},
new AdaptiveTextBlock()
{
Text = localizer.GetString("DescriptionValidationText"),
Spacing = AdaptiveSpacing.None,
IsVisible = showDescriptionValidation,
Color = AdaptiveTextColor.Attention,
},
new AdaptiveTextBlock()
{
Text = localizer.GetString("RequestTypeText"),
Spacing = AdaptiveSpacing.Medium,
},
new AdaptiveChoiceSetInput
{
Choices = new List <AdaptiveChoice>
{
new AdaptiveChoice
{
Title = localizer.GetString("NormalText"),
Value = Constants.NormalString,
},
new AdaptiveChoice
{
Title = localizer.GetString("UrgentText"),
Value = Constants.UrgentString,
},
},
Id = "RequestType",
Value = !string.IsNullOrEmpty(ticketDetail?.RequestType) ? ticketDetail?.RequestType : Constants.NormalString,
Style = AdaptiveChoiceInputStyle.Expanded,
},
});
dynamicElements.AddRange(ticketAdditionalFields);
AdaptiveCard ticketDetailsPersonalChatCard = new AdaptiveCard(Constants.AdaptiveCardVersion)
{
Body = dynamicElements,
Actions = new List <AdaptiveAction>
{
new AdaptiveSubmitAction
{
Title = localizer.GetString("SendRequestButtonText"),
Id = "SendRequest",
Data = new AdaptiveCardAction
{
MsteamsCardAction = new CardAction
{
Type = Constants.MessageBackActionType,
Text = Constants.SendRequestAction,
},
CardId = cardConfiguration?.CardId,
TeamId = cardConfiguration?.TeamId,
},
},
},
};
return(new Attachment
{
ContentType = AdaptiveCard.ContentType,
Content = ticketDetailsPersonalChatCard,
});
}
/// <summary>
/// Gets Edit card for task module.
/// </summary>
/// <param name="ticketDetail">Ticket details from user.</param>
/// <param name="cardConfiguration">Card configuration.</param>
/// <param name="localizer">The current cultures' string localizer.</param>
/// <param name="existingTicketDetail">Existing ticket details.</param>
/// <returns>Returns an attachment of edit card.</returns>
public static Attachment GetEditRequestCard(TicketDetail ticketDetail, CardConfigurationEntity cardConfiguration, IStringLocalizer <Strings> localizer, TicketDetail existingTicketDetail = null)
{
cardConfiguration = cardConfiguration ?? throw new ArgumentNullException(nameof(cardConfiguration));
ticketDetail = ticketDetail ?? throw new ArgumentNullException(nameof(ticketDetail));
string issueTitle = string.Empty;
string issueDescription = string.Empty;
var dynamicElements = new List <AdaptiveElement>();
var ticketAdditionalFields = new List <AdaptiveElement>();
bool showTitleValidation = false;
bool showDescriptionValidation = false;
bool showDateValidation = false;
if (string.IsNullOrWhiteSpace(ticketDetail.Title))
{
showTitleValidation = true;
}
else
{
issueTitle = ticketDetail.Title;
}
if (string.IsNullOrWhiteSpace(ticketDetail.Description))
{
showDescriptionValidation = true;
}
else
{
issueDescription = ticketDetail.Description;
}
if (ticketDetail.IssueOccuredOn == null || DateTimeOffset.Compare(ticketDetail.IssueOccuredOn, DateTime.Today) > 0 || string.IsNullOrEmpty(ticketDetail.IssueOccuredOn.ToString(CultureInfo.InvariantCulture)))
{
showDateValidation = true;
}
else if (existingTicketDetail != null && DateTimeOffset.Compare(ticketDetail.IssueOccuredOn, existingTicketDetail.IssueOccuredOn) > 0)
{
showDateValidation = true;
}
var ticketAdditionalDetails = JsonConvert.DeserializeObject <Dictionary <string, string> >(ticketDetail.AdditionalProperties);
ticketAdditionalFields = CardHelper.ConvertToAdaptiveCard(localizer, cardConfiguration.CardTemplate, showDateValidation, ticketAdditionalDetails);
dynamicElements.AddRange(new List <AdaptiveElement>
{
new AdaptiveTextBlock()
{
Text = localizer.GetString("TitleDisplayText"),
Spacing = AdaptiveSpacing.Medium,
},
new AdaptiveTextInput()
{
Id = "Title",
MaxLength = 100,
Placeholder = localizer.GetString("TitlePlaceHolderText"),
Spacing = AdaptiveSpacing.Small,
Value = issueTitle,
},
new AdaptiveTextBlock()
{
Text = localizer.GetString("TitleValidationText"),
Spacing = AdaptiveSpacing.None,
IsVisible = showTitleValidation,
Color = AdaptiveTextColor.Attention,
},
new AdaptiveTextBlock()
{
Text = localizer.GetString("DescriptionText"),
Spacing = AdaptiveSpacing.Medium,
},
new AdaptiveTextInput()
{
Id = "Description",
MaxLength = 500,
IsMultiline = true,
Placeholder = localizer.GetString("DesciptionPlaceHolderText"),
Spacing = AdaptiveSpacing.Small,
Value = issueDescription,
},
new AdaptiveTextBlock()
{
Text = localizer.GetString("DescriptionValidationText"),
Spacing = AdaptiveSpacing.None,
IsVisible = showDescriptionValidation,
Color = AdaptiveTextColor.Attention,
},
new AdaptiveTextBlock()
{
Text = localizer.GetString("RequestTypeText"),
Spacing = AdaptiveSpacing.Medium,
},
new AdaptiveChoiceSetInput
{
Choices = new List <AdaptiveChoice>
{
new AdaptiveChoice
{
Title = localizer.GetString("NormalText"),
Value = localizer.GetString("NormalText"),
},
new AdaptiveChoice
{
Title = localizer.GetString("UrgentText"),
Value = localizer.GetString("UrgentText"),
},
},
Id = "RequestType",
Value = !string.IsNullOrEmpty(ticketDetail?.RequestType) ? ticketDetail?.RequestType : localizer.GetString("NormalText"),
Style = AdaptiveChoiceInputStyle.Expanded,
},
});
dynamicElements.AddRange(ticketAdditionalFields);
AdaptiveCard ticketDetailsPersonalChatCard = new AdaptiveCard(Constants.AdaptiveCardVersion)
{
Body = dynamicElements,
Actions = new List <AdaptiveAction>
{
new AdaptiveSubmitAction
{
Title = localizer.GetString("UpdateActionText"),
Id = "UpdateRequest",
Data = new AdaptiveCardAction
{
Command = Constants.UpdateRequestAction,
TeamId = cardConfiguration?.TeamId,
TicketId = ticketDetail.TicketId,
CardId = ticketDetail.CardId,
},
},
new AdaptiveSubmitAction
{
Title = localizer.GetString("CancelButtonText"),
Id = "Cancel",
Data = new AdaptiveCardAction
{
Command = Constants.CancelCommand,
},
},
},
};
return(new Attachment
{
ContentType = AdaptiveCard.ContentType,
Content = ticketDetailsPersonalChatCard,
});
}
