/// <summary>
/// Remove campaign from list
/// </summary>
/// <param name="id"></param>
/// <param name="stopCampaign"></param>
public static void RemoveCampaignFromList(string name, bool stopCampaign)
{
DialerEngine.Log.Write("Remove campaign start " + name);
Log.Write("|DE|Remove {0} thread begin.", name);
try
{
lock (lstCampaignThreads)
{
for (int i = 0; i < lstCampaignThreads.Count; i++)
{
if (lstCampaignThreads[i].Name == name)
{
if (stopCampaign)
{
try
{
// stop campaigning. This method will trigger on idle or completed.
Log.Write("|DE|Abort {0} thread begin.", name);
if (lstCampaignThreads[i].IsAlive)
{
lstCampaignThreads[i].Abort();
}
}
catch (Exception ee)
{
Log.WriteException(ee, "Error aborting thread.");
//throw ee;
}
}
try
{
lstCampaignThreads[i] = null;
lstCampaignThreads.RemoveAt(i);
// Remove silent call counts
CampaignProcess.RemoveSilentCallCount(name);
}
catch (Exception ee)
{
Log.WriteException(ee, "Error in RemoveCampaignFromList RemoveAt");
}
break;
}
}
}
}
catch (Exception ex)
{
Log.WriteException(ex, "Error in RemoveCampaignFromList");
throw ex;
}
finally
{
//DialerEngine.Log.Write("Remove end");
}
}
/// <summary>
/// Disconnect server
/// </summary>
public void Disconnect()
{
lock (s_SyncVar)
{
s_Connected = false;
if (TelephonyServer != null)
{
try
{
// stop campaign polling
if (tmrGetCampaigns != null)
{
tmrGetCampaigns.Stop();
tmrGetCampaigns = null;
}
// stop agents pooling
if (tmrGetAgents != null)
{
tmrGetAgents.Stop();
tmrGetAgents = null;
}
// stop running campaigns
StopAllCampaigns();
// dispose all channels
ManagedChannel.Dispose();
ManagedAgent.Dispose();
CampaignProcess.Dispose();
}
catch { }
try
{
CampaignAPI.DialerStoped(this.ActivityId);
}
catch (Exception ex)
{
Log.WriteException(ex, "Updating Dialer start error");
}
TelephonyServer.NewCall -= new NewCall(m_TelephonyServer_NewCall);
TelephonyServer.Dispose();
TelephonyServer = null;
// wait for a while, Child threads release the resources
Thread.Sleep(10);
Log.Write("|DE|Disconnected from VE server.");
}
}
}
/// <summary>
/// Stop and remove all campaigns
/// </summary>
private static void StopAllCampaigns()
{
Log.Write("|DE|Stop all campaigns invoked.");
lock (lstCampaignThreads)
{
try
{
if (lstCampaignThreads.Count > 0)
{
for (int i = 0; i < lstCampaignThreads.Count; i++)
{
try
{
// stop campaigning
Log.Write("|DE|Campaign thread abort {0}.", lstCampaignThreads[i].Name);
if (lstCampaignThreads[i].IsAlive)
{
lstCampaignThreads[i].Abort();
}
//break;
}
catch (Exception ex)
{
Log.WriteException(ex, "Error in StopAllCampaigns");
}
}
}
lstCampaignThreads.Clear();
CampaignProcess.RemoveSilentCallCount("-ALL-");
// Added GW 10.01.10 to reset any campaigns that somehow locked into run or paused states.
CampaignAPI.ResetCampaignsToIdle();
}
catch (Exception ex1)
{
Log.WriteException(ex1, "Error in StopAllCampaigns Main");
}
}
Log.Write("|DE|Stop all campaigns complete.");
}
/// <summary>
/// Start campaigns for dialing
/// </summary>
/// <param name="campaign"></param>
/// <returns></returns>
private void StartCampaignProcess()
{
Log.Write("|DE|Checking for start times for {0} new campaigns.", qCampaignQueue.Count);
if (qCampaignQueue.Count == 0)
{
// no campaigns
DialerEngine.Log.Write("No active campaigns found");
return;
}
// clear
GC.Collect();
try
{
ThreadStart ts = null;
while (qCampaignQueue.Count != 0)
{
Campaign objCampaign = null;
lock (qCampaignQueue)
{
objCampaign = qCampaignQueue.Dequeue();
}
// add to running list
// m_RunningCampaignIdList.Add(campaign.CampaignID.ToString());
DialingParameter objDialParam = CampaignAPI.GetDialParam(objCampaign);
OtherParameter objOtherParam = null;
bool bStartCampaign = false;
CallType callType = CallType.AMCall;
DateTime dtStartTime;
if (DateTime.Now.Hour >= 12)
{
callType = CallType.PMCall;
dtStartTime = objDialParam.PMDialingStart;
}
else
{
dtStartTime = objDialParam.AMDialingStart;
}
int iCurrHour = DateTime.Now.Hour;
int iCurrMinutes = DateTime.Now.Minute;
int iDPhour = dtStartTime.Hour;
int iDPMinutes = dtStartTime.Minute;
//-------------------------------------------------
// We ignore time issue for anything
// other than unmanned campaigns.
//-------------------------------------------------
Log.Write("|DE|Campaign - Dialing Mode: {0})", objDialParam.DialingMode.ToString());
if (objDialParam.DialingMode != 6)
{
bStartCampaign = true;
}
else if (iCurrHour > iDPhour || ((iCurrHour == iDPhour) && (iCurrMinutes >= iDPMinutes)))
{
bStartCampaign = true;
}
try
{
if (bStartCampaign)
{
DigitalizedRecording digRecording = CampaignAPI.GetDigitizedRecordings(objCampaign);
objOtherParam = CampaignAPI.GetOtherParam(objCampaign);
CampaignProcess campProcess = new CampaignProcess(objCampaign, objDialParam, objOtherParam);
if (digRecording != null)
{
campProcess.RecordingsPath = digRecording.RecordingFilePath;
campProcess.RecordCalls = digRecording.EnableRecording;
campProcess.RecordBeep = digRecording.StartWithABeep;
}
// weekend call checking
if (DateTime.Now.DayOfWeek == DayOfWeek.Saturday ||
DateTime.Now.DayOfWeek == DayOfWeek.Sunday)
{
callType = CallType.WkendCall;
}
campProcess.CallType = callType;
Log.Write("|DE|Starting campaign '{0}'.", objCampaign.ShortDescription);
// Start campaignprocess thread. Different startup method for normal / unmanned mode
if (objDialParam.DialingMode == Convert.ToInt32(DialingMode.Unmanned))
{
ts = new ThreadStart(campProcess.RunCampaignUnmannedMode);
}
else
{
ts = new ThreadStart(campProcess.RunCampaign);
}
Thread t = new Thread(ts);
t.Priority = ThreadPriority.Normal;
t.IsBackground = true;
t.Name = objCampaign.ShortDescription.ToString();
lock (lstCampaignThreads)
{
lstCampaignThreads.Add(t);
}
if (objDialParam.DialingMode != Convert.ToInt32(DialingMode.ManualDial))
{
t.Start();
}
}
else
{
Log.Write("|DE|Campaign '{0}' not started, outside of schedule range. (Start time = {1}:{2})",
objCampaign.ShortDescription, iDPhour.ToString(), iDPMinutes.ToString());
}
}
catch (Exception ex)
{
Log.WriteException(ex, "Error in Starting Campaign " + objCampaign.ShortDescription);
}
}
}
catch (Exception ex)
{
Log.WriteException(ex, "Error in StartCampaignProcess");
}
finally
{
//
}
}
public IHttpActionResult GetAll()
{
var response = new CampaignProcess().GetAllCampaigns();
return(Ok(response));
}