public bool UpdateCustomerDetailOnCallQueueResponse(CallQueueCustomerPubViewModel pub)
{
IDatabase db = RedisConnection.ConnectionMultiplexer.GetDatabase(_settings.RedisDatabaseKey);
ISubscriber sub = RedisConnection.ConnectionMultiplexer.GetSubscriber();
var serialisedObject = Newtonsoft.Json.JsonConvert.SerializeObject(pub);
db.ListLeftPush(RequestSubcriberChannelNames.CallQueueCustomerUpdateCustomerFlagQueue, serialisedObject);
try
{
sub.Publish(RequestSubcriberChannelNames.CallQueueCustomerUpdateCustomerFlagChannel, "");
}
catch (Exception ex)
{
var length = db.ListLength(RequestSubcriberChannelNames.CallQueueCustomerUpdateCustomerFlagQueue);
if (length > 0)
{
_logger.Error("Queue name:" + RequestSubcriberChannelNames.CallQueueCustomerUpdateCustomerFlagQueue + " and Length:" + length);
db.ListLeftPop(RequestSubcriberChannelNames.CallQueueCustomerUpdateCustomerFlagQueue);
}
_logger.Error("Exception occurred while publishing Update Customer Detail. Message: " + ex.Message);
_logger.Error("Stack Trace: " + ex.StackTrace);
}
return(true);
}
public CallQueueCustomerPubViewModel GetCallQueueCustomerPubViewModel(Customer customer, Address address)
{
var callQueueCustomer = new CallQueueCustomerPubViewModel
{
CustomerId = customer.CustomerId,
FirstName = customer.Name.FirstName,
MiddleName = customer.Name.MiddleName,
LastName = customer.Name.LastName,
PhoneCell = customer.MobilePhoneNumber != null ? customer.MobilePhoneNumber.AreaCode + customer.MobilePhoneNumber.Number : "",
PhoneHome = customer.HomePhoneNumber != null ? customer.HomePhoneNumber.AreaCode + customer.HomePhoneNumber.Number : "",
PhoneOffice = customer.OfficePhoneNumber != null ? customer.OfficePhoneNumber.AreaCode + customer.OfficePhoneNumber.Number : "",
DoNotContactTypeId = customer.DoNotContactTypeId,
DoNotContactReasonId = customer.DoNotContactReasonId,
DoNotContactUpdateDate = customer.DoNotContactUpdateDate,
ActivityId = customer.ActivityId,
//IsEligible = customer.IsEligible, //while updating Eligibility status , we are Updating it for CQC too
IsIncorrectPhoneNumber = customer.IsIncorrectPhoneNumber,
IsLanguageBarrier = customer.IsLanguageBarrier,
ZipCode = address.ZipCode.Zip,
ZipId = address.ZipCode.Id,
Tag = customer.Tag,
DoNotContactUpdateSource = customer.DoNotContactUpdateSource,
IncorrectPhoneNumberMarkedDate = customer.IncorrectPhoneNumberMarkedDate,
LanguageBarrierMarkedDate = customer.LanguageBarrierMarkedDate,
LanguageId = customer.LanguageId
};
return(callQueueCustomer);
}
private void UpdateCallQueueCustomer(CallQueueCustomerPubViewModel customer)
{
_callQueueCustomerRepository.UpdateCustomerField(customer);
}