public async Task <demoResult> CallBackToApplicant([FromBody] CallBackToApplicantDto model)
{
if (model.CaseFolderId == default)
{
_logger.Warning("Id инцидента не задан");
return(BadRequest(ErrorCodes.ValidationError));
}
var result = await _callManagementService.CallBackToApplicant(GetUserId(), model);
if (result.IsFailure)
{
_logger.Warning($"Ошибка при перезвоне заявителю. {result.ErrorMessage}");
return(BadRequest(result.ErrorCode));
}
if (result.Value == CallBackToApplicantStatus.AlreadyInCall)
{
_logger.Warning("Ошибка при перезвоне заявителю. Заявитель уже участвует в звонке.");
return(BadRequest(ErrorCodes.CallBackToApplicantAlreadyInCall));
}
return(Ok());
}
/// <summary>
/// Перезвонить заявителю
/// </summary>
public async Task <Result <CallBackToApplicantStatus> > CallBackToApplicant(Guid userId, CallBackToApplicantDto model)
{
using (_unitOfWork.Begin())
{
var caseFolderId = model.CaseFolderId;
CaseFolder caseFolder = await _caseFolderRepository.GetById(caseFolderId);
if (caseFolder == null)
{
_logger.Warning($"CaseFolder with Id {caseFolderId} not found");
return(Result.Failure <CallBackToApplicantStatus>(ErrorCodes.CaseFolderNotFound));
}
var participantResult = await GetApplicant(caseFolder);
if (participantResult.IsFailure)
{
_logger.Warning(participantResult.ErrorMessage);
return(Result.Failure <CallBackToApplicantStatus>(participantResult.ErrorCode));
}
Result <UserClientDto> userResult = await _userManagementServiceClient.GetUserById(userId);
if (userResult.IsFailure)
{
_logger.Warning($"CallBackToApplicant. Error get user by Id. {userResult.ErrorMessage}");
return(Result.Failure(ErrorCodes.UserNotFound));
}
var user = _mapper.Map <UserDto>(userResult.Value);
var clientModel = new CallBackToApplicantClientDto
{
UserExtension = user.Extension,
ParticipantExtension = participantResult.Value.ParticipantExtension,
CaseFolderId = caseFolderId,
};
var result = await _callManagementServiceClient.CallBackToApplicant(clientModel);
if (result.IsFailure)
{
_logger.Warning($"CallBackToApplicant. {result.ErrorMessage}");
return(Result.Failure <CallBackToApplicantStatus>(ErrorCodes.UnableToCallBackToApplicant));
}
await _unitOfWork.CommitAsync();
await _phoneHubMessageService.NotifyUserAboutStartedExternalCall(userId, result.Value.LineId);
return(Result.Success(CallBackToApplicantStatus.Ok));
}
}
