public object Convert(object value, Type targetType, object parameter, CultureInfo culture)
{
var interaction = value as IInteraction;
MediaType curType = CISpecification.cIInfoType(interaction);
Logger.Logger.Log.Debug("MediaTypeToImageConverter: cIState: " + curType);
var result = string.Empty;
if (interaction != null)
{
switch (interaction.Type)
{
case MediaType.Voice:
if (curType == MediaType.Chat)
{
result = Resources.MediaTypeChatImageUri;
}
else if (curType == MediaType.Incident)
{
result = Resources.MediaTypeIncidentImageUri;
}
else
{
result = Resources.MediaTypeVoiceImageUri;
}
//result = Resources.MediaTypeVoiceImageUri;
break;
case MediaType.Email:
result = Resources.MediaTypeEmailImageUri;
break;
case MediaType.Fax:
break;
case MediaType.Web:
result = Resources.MediaTypeWebImageUri;
break;
case MediaType.Social:
break;
case MediaType.Sms:
break;
case MediaType.Generic:
break;
default:
break;
}
}
return(result);
}
public object Convert(object[] value, Type targetType, object parameter, CultureInfo culture)
{
var result = string.Empty;
if (value[0] is InteractionState)
{
var state = (InteractionState)value[0];
if (state != InteractionState.Ringing)
{
switch (state)
{
case InteractionState.Active:
result = Resources.InteractionStateActive;
break;
case InteractionState.Held:
result = Resources.InteractionStateHeld;
break;
case InteractionState.Disconnected:
result = Resources.InteractionStateDisconnected;
break;
case InteractionState.Dialing:
result = Resources.InteractionStateDialing;
break;
case InteractionState.Conferenced:
result = Resources.InteractionConferenced;
break;
case InteractionState.Consulting:
result = Resources.InteractionConsulting;
break;
default:
break;
}
}
else if (state == InteractionState.Ringing)
{
var interaction = value[1] as IInteraction;
if (interaction != null)
{
MediaType curType = CISpecification.cIInfoType(interaction);
Logger.Logger.Log.Debug("InteractionStateToStringConverter: cIState: " + curType + "Interaction.State: " + interaction.State);
switch (interaction.State)
{
case InteractionState.Ringing:
if (curType == MediaType.Chat)
{
result = Resources.InteractionStateChat;
}
else if (curType == MediaType.Incident)
{
result = Resources.InteractionStateIncident;
}
else
{
result = Resources.InteractionStateRinging;
}
//result = Resources.InteractionStateRinging;
break;
default:
break;
}
}
else
{
Logger.Logger.Log.Debug("InteractionStateToStringConverter: Interaction was null.");
}
}
}
return(result);
}
public object Convert(object value, Type targetType, object parameter, System.Globalization.CultureInfo culture)
{
var interaction = value as IInteraction;
MediaType curType = CISpecification.cIInfoType(interaction);
Logger.Logger.Log.Debug("MediaTypeToStringConverter: cIState: " + curType);
string result = Resources.MediaTypeUnknown;
if (interaction != null)
{
switch (interaction.Type)
{
case MediaType.Voice:
if (curType == MediaType.Chat)
{
result = Resources.MediaTypeChat;
}
else if (curType == MediaType.Incident)
{
result = Resources.MediaTypeIncident;
}
else
{
result = Resources.MediaTypeVoice;
}
//result = Resources.MediaTypeVoice;
break;
case MediaType.Email:
result = Resources.MediaTypeEmail;
break;
case MediaType.Fax:
break;
case MediaType.Chat:
result = Resources.MediaTypeChat;
break;
case MediaType.Web:
result = Resources.MediaTypeWeb;
break;
case MediaType.Social:
break;
case MediaType.Sms:
break;
case MediaType.Generic:
break;
default:
break;
}
}
else
{
Logger.Logger.Log.Debug("MediaTypeToStringConverter: Interaction was null. ");
}
return(result.ToLower());
}
private void synchronizeButtonStates()
{
//Regex chatIncidentRegex = new Regex("^UUI[1-2]", RegexOptions.IgnoreCase);
MediaType currentInteractionType = MediaType.Voice;
if (CurrentInteraction != null)
{
currentInteractionType = CISpecification.cIInfoType(CurrentInteraction);
}
else
{
Logger.Logger.Log.Debug("CurrentInteraction is null.");
}
Logger.Logger.Log.Debug("CurrectInteraction MediaType: " + currentInteractionType.ToString());
synchronizeAndInvoke(o =>
{
if (CurrentInteraction == null || CurrentInteraction.State == InteractionState.Disconnected)
{
EnabledButtons = (int)MediaBarButtons.None;
}
else
{
//switch (CurrentInteraction.Type)
switch (currentInteractionType)
{
case MediaType.Voice:
if (((ICall)CurrentInteraction).State == InteractionState.Ringing)
{
EnabledButtons = (int)MediaBarButtons.AnswerHangup;
}
else if (((ICall)CurrentInteraction).State == InteractionState.Held)
{
if (CurrentInteraction.CanCompleteTransfer == true)
{
//if(intera
EnabledButtons = (int)MediaBarButtons.ConsultConferenced;
}
else
{
EnabledButtons = (int)MediaBarButtons.HoldRetrieve;
}
}
//else if(((ICall)CurrentInteraction).State == InteractionState.Chat){
// EnabledButtons = (int)MediaBarButtons.Chat;
//}
//else if (((ICall)CurrentInteraction).State == InteractionState.Incident) {
// EnabledButtons = (int)MediaBarButtons.Incident;
//}
else if (((ICall)CurrentInteraction).State == InteractionState.RingingOut)
{
EnabledButtons = (int)MediaBarButtons.AnswerHangup;
}
else
if (CurrentInteraction.CanCompleteTransfer)
{
EnabledButtons = (int)MediaBarButtons.ConsultConferenced;
}
//else if (CurrentInteraction.ConferencedCall)
//{
// EnabledButtons = (int)MediaBarButtons.ConferencedCall;
//}
else
{
EnabledButtons = (int)MediaBarButtons.Voice;
}
break;
case MediaType.Chat:
Logger.Logger.Log.Debug("Chat Interaction.");
if (((ICall)CurrentInteraction).State == InteractionState.Ringing)
{
EnabledButtons = (int)MediaBarButtons.AnswerHangup;
}
else
{
EnabledButtons = (int)MediaBarButtons.None;
}
break;
case MediaType.Incident:
Logger.Logger.Log.Debug("Incident Interaction.");
if (((ICall)CurrentInteraction).State == InteractionState.Ringing)
{
EnabledButtons = (int)MediaBarButtons.AnswerHangup;
}
else
{
EnabledButtons = (int)MediaBarButtons.None;
}
break;
}
ResetDropLastParty();
}
});
}