private List <AgentStatusTerm> GetACDEvents(IList <IAgentStatus> acdList, DateTime start, DateTime end, double blockResolution, DateTime watchPoint)
{
List <AgentStatusTerm> results = new List <AgentStatusTerm>();
if (acdList == null || acdList.Count == 0)
{
results.Add(new AgentStatusTerm()
{
Start = DateTime.MinValue,
End = watchPoint > end ? end : watchPoint,
OnService = false
});
return(results);
}
if (acdList[0].TimeStamp > start)
{
acdList.Insert(0,
new AgentStatus()
{
TimeStamp = start,
AgentStatusType = new AgentStatusType()
{
OnService = false
}
});
}
int i = 0;
IAgentStatus preACDEvent = acdList[i];
for (i = 1; i < acdList.Count; i++)
{
if (acdList[i].OnService != preACDEvent.OnService)
{
double length = acdList[i].TimeStamp.Subtract(preACDEvent.TimeStamp).TotalSeconds;
if (blockResolution > length)
{
if (results.Count > 0)
{
results.RemoveAt(results.Count - 1);
}
}
else
{
AgentStatusTerm acdBlock = new AgentStatusTerm()
{
Start = preACDEvent.TimeStamp,
End = preACDEvent.TimeStamp.AddSeconds(length),
OnService = preACDEvent.OnService
};
results.Add(acdBlock);
preACDEvent = acdList[i];
}
}
}
results.Add(new AgentStatusTerm()
{
Start = preACDEvent.TimeStamp,
End = end,
OnService = preACDEvent.OnService
});
return(results);
}
private List<AgentStatusTerm> GetACDEvents(IList<IAgentStatus> acdList, DateTime start, DateTime end, double blockResolution, DateTime watchPoint)
{
List<AgentStatusTerm> results = new List<AgentStatusTerm>();
if (acdList == null || acdList.Count == 0)
{
results.Add(new AgentStatusTerm()
{
Start = DateTime.MinValue,
End = watchPoint > end ? end : watchPoint,
OnService = false
});
return results;
}
if (acdList[0].TimeStamp > start)
{
acdList.Insert(0,
new AgentStatus()
{
TimeStamp = start,
AgentStatusType = new AgentStatusType() { OnService = false }
});
}
int i = 0;
IAgentStatus preACDEvent = acdList[i];
for (i = 1; i < acdList.Count; i++)
{
if (acdList[i].OnService != preACDEvent.OnService)
{
double length = acdList[i].TimeStamp.Subtract(preACDEvent.TimeStamp).TotalSeconds;
if (blockResolution > length)
{
if (results.Count > 0)
{
results.RemoveAt(results.Count - 1);
}
}
else
{
AgentStatusTerm acdBlock = new AgentStatusTerm()
{
Start = preACDEvent.TimeStamp,
End = preACDEvent.TimeStamp.AddSeconds(length),
OnService = preACDEvent.OnService
};
results.Add(acdBlock);
preACDEvent = acdList[i];
}
}
}
results.Add(new AgentStatusTerm()
{
Start = preACDEvent.TimeStamp,
End = end,
OnService = preACDEvent.OnService
});
return results;
}
