public IActionResult AddPmcOrder(AddPmcCheckModel model)
{
TRIGHT_USER_ROLE_Da userroleDa = new TRIGHT_USER_ROLE_Da();
List <TRIGHT_USER_ROLE> rolelist = userroleDa.ListVmByUserid(User_Id);
if (rolelist.Where(s => s.ROLEID == 2).Count() <= 0)
{
return(FailMessage("您不是超级管理员，没有工单处理权限"));
}
TASM_SUPPORT_PERSONAL_Da personalDa = new TASM_SUPPORT_PERSONAL_Da();
TASM_SUPPORT_PERSONAL personalModel = personalDa.SelectByWhere(model.SID, (int)SupportendPoint.分析完成_售后内勤维护);
model.PERSONALID = personalModel.ID;
Facade.PmcOrderFacade facade = new PmcOrderFacade();
if (!facade.Create(model))
{
return(FailMessage(facade.Msg));
}
return(SuccessMessage("处理成功！"));
}
public IActionResult AddPmcOrder(AddPmcCheckModel model)
{
PmcOrderFacade facade = new PmcOrderFacade();
if (facade.Create(model))
{
return(FailMessage("处理失败！"));
}
return(SuccessMessage("处理成功！"));
}
/// <summary>
/// 消息推送表
/// </summary>
/// <param name="model"></param>
/// <param name="sid"></param>
/// <returns></returns>
private bool InsertPush(AddPmcCheckModel model, int tid)
{
if (model.Push == null)
{
return(true);
}
TASM_SUPPORT_PUSH_Da da = new TASM_SUPPORT_PUSH_Da();
TASM_SUPPORT_PUSH pushModel = new TASM_SUPPORT_PUSH()
{
SID = model.SID,
CC = model.Push.CC,
CONDUCTOR = model.Push.CONDUCTOR,
CONTENT = model.Push.CONTENT,
CREATETIME = DateTime.Now,
POINT = (int)Entites.SupportHisType.技术处理,
STATUS = 0,
TID = tid
};
return(da.CurrentDb.Insert(pushModel));
}
public bool Create(AddPmcCheckModel model)
{
TASM_SUPPORT_PMC_Da manager = new TASM_SUPPORT_PMC_Da();
try
{
manager.Db.BeginTran();
int pmcId = 0;
//1，添加 PMC处理表数据
if (!InsertPmc(model, manager, ref pmcId))
{
this.Msg = "创建PMC处理信息失败！";
manager.Db.RollbackTran();
return(false);
}
TASM_SUPPORT_Da support_manager = new TASM_SUPPORT_Da();
var supportModel = support_manager.CurrentDb.GetById(model.SID); //工单id 查询工单信息
//2,当前处理人员发生修改，新增一条 修改记录 history
if (!InsertHistory(model, manager, supportModel, pmcId, model.SUPPORTSTATUS, model.NEXTUSER))
{
this.Msg = "创建操作历史失败！";
manager.Db.RollbackTran();
return(false);
}
//3,新的处理人员再新增一条 处理信息(顺序不能变) 取了工单处理人，为个人处理表的创建人，顺序不能变
if (!InsertPersonal(supportModel.CONDUCTOR, model.NEXTUSER, model.SUPPORTSTATUS, model.SID))
{
this.Msg = "分发工单失败！";
manager.Db.RollbackTran();
return(false);
}
//4,修改工单表的状态
if (!UpdateSupport(supportModel, support_manager, model.NEXTUSER, model.SUPPORTSTATUS, pmcId))
{
this.Msg = "修改工单信息失败！";
manager.Db.RollbackTran();
return(false);
}
//5,修改个人信息处理表
if (!UpdatePersonal(model.PERSONALID))
{
this.Msg = "修改个人处理状态失败！";
manager.Db.RollbackTran();
return(false);
}
//6,添加推送消息
if (!InsertPush(model, pmcId))
{
this.Msg = "修改个人处理状态失败！";
manager.Db.RollbackTran();
return(false);
}
//7,发送通知
if (!PushMessage(model.SID, support_manager))
{
Logger.LogInformation("推送消息失败");
manager.Db.RollbackTran();
return(false);
}
manager.Db.CommitTran();
return(true);
}
catch (Exception e)
{
manager.Db.RollbackTran();
return(false);
}
}
