//
// GET: /SupportServices/
public ActionResult UpdateTicket(Ticket ticket)
{
using (var sbh = new ServiceBusHelper())
{
var client = sbh.GetService();
return Json(client.SetTicket(ticket.GetContractObject()));
}
}
public ActionResult ServiceBoard(int?[] members, int?[] clients, int board, bool weekView)
{
SupportResponse response = new SupportResponse();
using (var sbh = new ServiceBusHelper())
{
var client = sbh.GetService();
//var board = sdtime.Util.CWServiceBoards.InteractiveManagedServices;
IEnumerable<SD.CWServices.Model.Tickets.Ticket> svcTickets = null;
if (weekView)
svcTickets = client.GetTicketsForTheWeek(members, clients, board);
else
svcTickets = client.GetTicketsForAllTime(members, clients, board);
var svcStatus = client.GetStatus(board);
foreach (var state in svcStatus)
{
response.buckets.Add(new Bucket { name = state.Title, status = state.Title, statusId = state.StatusID, sortOrder = state.SortOrder });
}
foreach (var svcTicket in svcTickets)
{
Bucket tmp = response.buckets.FirstOrDefault(b => b.statusId == svcTicket.StatusID);
if (tmp != null)
{
if (!response.members.Any(m => m.memberId == svcTicket.AssignedMemberId))
response.members.Add(new Member { fullName = svcTicket.AssignedMember, memberId = svcTicket.AssignedMemberId });
if (!response.clients.Any(m => m.clientId == svcTicket.ClientID))
response.clients.Add(new Client { clientId = svcTicket.ClientID, clientName = svcTicket.ClientName });
tmp.tickets.Add(new Ticket { assigned = svcTicket.AssignedMember, budget = svcTicket.HoursBudget, actual = svcTicket.HoursActual, client = svcTicket.ClientName, description = "", name = svcTicket.Title, number = svcTicket.TicketID, statusId = svcTicket.StatusID });
}
}
return Json(response, JsonRequestBehavior.AllowGet);
}
}