public async Task <Response <TicketViewModel> > Handle(AddTicketCommand request,
CancellationToken cancellationToken)
{
var ticket = CreateTicket(request);
await _ticketRepo.AddAsync(ticket);
return(Response <TicketViewModel> .Success(_mapper.Map <TicketViewModel>(_ticketRepo.GetQueryable()
.Include(x => x.User).Single(x => x.Id == ticket.Id))));
}
private Ticket CreateTicket(AddTicketCommand request)
{
var ticket = new Ticket
{
LastMessageText = request.Description,
UserId = _workContext.CurrentUserId,
State = TicketState.Open,
UpdatedOn = DateTime.Now,
CreatedOn = DateTime.Now,
TicketReason = request.Title,
OperatorUnReadedMessagesCount = 1,
TicketItems = new List <TicketItem>
{
new TicketItem
{
UserId = _workContext.CurrentUserId,
Message = request.Description,
}
}
};
if (request.CourseId.HasValue && request.CourseId != 0)
{
ticket.CategoryId = _ticktCategoryRepository.GetQueryable()
.First(x => x.CategoryType == TicketCategoryType.RelatedToTeacher).Id;
}
if (request.CategoryId.HasValue && request.CategoryId.Value != 0)
{
ticket.CategoryId = request.CategoryId.Value;
}
else
{
ticket.CategoryId = _ticktCategoryRepository.GetQueryable()
.First(x => x.CategoryType == TicketCategoryType.RelatedToSupport).Id;
}
return(ticket);
}
